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Didn't know it? Knew it? Embed Code - If you would like this activity on your web page, copy the script below and paste it into
your web page. Chapter 9 Management - Managerial Decision Making
"When did it occur" and "how did it occur" are questions associated with which step of the decision making process? Diagnosis and analysis of causes Examples of nonprogrammed decisions would include the decision to: Develop a new product or service. When managers know which goals they wish to achieve, but information about alternatives and future events is incomplete, the condition of _____ exists. At the start of every shift, Carl, a delivery truck driver, plans out his route based on the addresses that he will be visiting to drop off packages. This can best be described as what kind of decision? The condition under which ambiguity occurs is when: Alternatives are difficult to define. The classical model of decision making is based on _____ assumptions. The essence of _____ is to choose the first solution available. The _____ model of decision-making is useful for making nonprogrammed decisions when conditions are uncertain, information is limited, and there are managerial conflicts about what goals to pursue or what course of action to take. Which of these styles is adopted by managers who have a deep concern for others as individuals? When managers base decisions on what has worked in the past and fail to explore new options, they are: Perpetuating the status quo. _______ decisions are associated with decision rules. _______ is the step in the decision-making process in which managers analyze underlying causal factors associated with the decision situation. _________ refers to the process of identifying problems and then resolving them. The _____ is the individual who is assigned the role of challenging assumptions made by the group. The _____ model of decision making is most valuable when applied to _____. Classical; programmed-decisions Which of the following is the process of forming alliances among managers during the decision making process? Research has identified four major decision styles. These include all of the following except _____. Which of the following is the first step in the managerial decision making process? 4) Recognition of decision requirement Two area banks, Bank A and Bank B, decided to merge their operations. This is an example of a: The concept that people have the time and cognitive ability to process only a limited amount of information on which to base decisions is known as: Managers are considered to have a(n) _____ style when they prefer to consider complex solutions based on as much data as they can gather. All of the following are characteristics of the classical decision-making model
except: 4) limited information about alternatives and their outcomes. Most managers settle for a _____ rather than a _____ solution. Nordstrom Department store's "No questions asked - Return's Policy" is an example of a(n): Which model of decision making is associated with satisficing, bounded rationality, and uncertainty? Programmed decisions are made in response to ______ organizational problems. Bierderlack has a policy that states that more than three absences in a six-month period shall result in a Good examples of _____ decisions are strategic decisions. When a small community hospital decides to add a radiation therapy unit, it is considered a: Associated with the condition of _____ is the lowest possibility of failure. Which of the following means that all the information the decision-maker needs is fully
available? Under conditions of _____, statistical analyses are useful. Which of the following means that a decision has clear-cut goals and that good information is available, but _____ means that managers know which goals they wish to achieve, but information about alternatives and Which of the following has the highest possibility of failure? b. The condition of ambiguity _____ decisions are associated with conflicts over goals and decision alternatives, rapidly changing Riley is a manager at the Tinker Tools. She is expected to make decisions that are in the organization's best Which of these assumptions are included in the classical model of decision making? b. The decision-maker strives for conditions of certainty. Which approach defines how
a decision-maker should make decisions? _____ approach describes how managers actually make decisions, where as _____ approach defines how a The _____ model of decision making describes how managers actually makes decisions in
situations Melissa is a manager at InStylez Clothing. Her job is very complex and she feels that she does not have All of the following are characteristics of the administrative decision-making model except: b. conditions of certainty. The _____ model closely resembles the real environment in which most managers and decision-makers Jefferson Inc. is an information technology consulting firm located in Washington D.C. Decisions at _____ is the last step in the decision-making process. The decision-maker must _____ once the problem has been recognized and analyzed. Which style is used by people who prefer simple, clear-cut solutions to problems? Finance managers at Big Bend Inc. made a financial blunder when they solely looked at the previous year’s Being influenced by initial impressions _____ refers to the tendency of people in groups to suppress contrary opinions. When managers know which goals they wish to achieve?Uncertainty means that managers know which goals they wish to achieve, but information about alternatives and future events is incomplete.
What does this means that all the information the decision maker needs is fully available?nonprogrammed decision. a decision made in response to a situation that is unique, is poorly defined and largely unstructured, and has important consequences for the organization. certainty. means that all the information the decision maker needs is fully available.
Which of the following means that a decision has clear cut goals and that good information?Uncertainty means that a decision has clear-cut goals, and that good information is available, but the future outcomes associated with each alternative are subject to chance.
When managers base decisions on what has worked in the past and fail to explore new options they are quizlet?Terms in this set (20) When managers base decisions on what has worked in the past and fail to explore new options, they are: perpetuating the status quo.
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