Which of the following is included in your textbook as a guideline for effective online speaking?

As your textbook explains, many of the skills used in public speaking are the same as those
used in everyday conversation. These skills include

a. telling a story for maximum impact. b. tailoring your message to your audience. c. organizing your thoughts logically

How much time does the average adult spend in conversation

about 30% of waking hours

Many of the skills used in public speaking are the same as those used in everyday
conversation. These skills include

a. organizing your thoughts logically. b. tailoring your message to your audience. c. adapting to listener feedback.

When you experience stage fright, your body is producing extra __________ , a hormone
that is released into the bloodstream in response to physical or mental stress.

According to your textbook, rather than trying to eliminate every trace of stage fright, you
should aim at transforming it into

Which of the following does your textbook recommend as a way to deal with stage fright?

a. Acquire speaking experience. b. Don’t expect perfection.

Which of the following does your textbook recommend as a way to deal with nervousness
in your speeches

Concentrate on communicating with the audience, rather than on your nerves. c. Choose a topic you care about and prepare thoroughly for the speech.

Which of the following does your textbook recommend as a way to deal with nervousness
in your speeches?

Remember that your nervousness is not usually visible to your audience.

Which of the following does your textbook recommend as a way to deal with nervousness
in your speeches?

Think of your speech as an act of communication

Which of the following does your textbook recommend as a way to deal with nervousness
in your speeches?

turn negative thoughts into positive thoughts

Which of the following does your textbook recommend as a way to deal with nervousness
in your speeches?

visualize yourself giving a succes

One way to build confidence as a speaker is to create a vivid mental blueprint in which you
see yourself succeeding in your speech. According to your textbook, this process is called

According to your textbook, when you employ the power of visualization as a method of
controlling stage fright, you should

focus on the positive aspects of your speech

Research has shown that the anxiety level of most speakers drops off significantly

when they are 30 to 60 seconds into the speech

Speechmaking is a form of power and therefore carries with it heavy __________
responsibilities.

As your textbook makes clear, speechmaking carries heavy ethical responsibilities because
it is a form of

As a public speaker, you face ethical issues when

a. selecting the topic for your speech. b. researching your speech. c. organizing your speech.

In public speaking, sound ethical decisions involve weighing a potential course of action
against

a set of ethical guidelines or standards

Which of the following is presented in your textbook as a guideline for ethical
speechmaking?

be fully prepared for each speech

Which of the following is presented in your textbook as a guideline for ethical
speechmaking?

make sure your goals are ethically sound

Which of the following is presented in your textbook as a guideline for ethical
speechmaking?

put ethical principles into practice

All of the following are presented in your textbook as guidelines for ethical speechmaking
except

explain your credibility on the speech topic

Which of the following are included in your textbook as guidelines for ethical
speechmaking?

Be honest in what you say, be fully prepared for each speech, and make sure your goals are ethically sound.

All of the following are presented in your textbook as guidelines for ethical speechmaking
except

explain your motives for speaking to the audience

All of the following are presented in your textbook as guidelines for ethical speechmaking
except

respect your listeners frame of reference

For his informative speech, Douglas told his classmates how to get free food at a drive-
through restaurant. Rather than focusing on legitimate deals, such as student discounts or coupons, Douglas talked about ways to trick employees into believing you had already paid for food when you had not. His instructor gave the speech a poor grade because it violated the ethical criteria for public speaking presented in your textbook. The guideline Douglas violated was

make sure your goals are ethically sound

Having spent two years working in a television newsroom, Madison decided to give her
informative speech on that topic. Because she knew a lot about it and was comfortable speaking to an audience, she didn’t spend much time preparing. As a result, her speech was poorly organized, ran overtime, and did not have a clear message. Which guideline for ethical public speaking discussed in your textbook did Madison fail to live up to?

be fully prepared for each speech

People spend more time __________ than in any other communication activity.

Even when we are listening carefully, we usually grasp only about __________ percent of
what we hear.

When business managers are asked to list the communication skills most crucial to their
job, they usually rank __________ number one.

According to your textbook, effective listening can help you do which of the following?

a. gather information and communicate it accurately to others b. learn effective techniques that you can use in your own speeches c. get promoted in your job

According to your textbook, effective listening skills are important for

speakers, audiences, and students

Fletcher is listening for pleasure as a friend discusses her trip to Australia. According to
your textbook, Fletcher is engaged in __________ listening.

According to your textbook, a common mistake students make when developing their first
speech is

trying to cover too much material

Which of the following is appropriate when using humor in a public speech?

gently making fun of common human quirks

As explained in your textbook, the three main parts of a speech are called

the introduction, the body, and the conclusion

For his first speech, Peter is organizing his ideas around three holiday customs that were
passed down by his Polish grandparents. According to your textbook, Peter’s speech will most likely be organized in __________ order.

In her first speech, Kayla introduced her classmate Sean to the class. Each of her main
points dealt with one of Sean’s hobbies. According to your textbook, Kayla’s speech was arranged in __________ order.

As your textbook explains, each main point of your first speech should

cover a single aspect of the topic

According to your textbook, the type of delivery in which you plan your speech in detail and
learn it well without trying to memorize the exact wording is called

According to your textbook, brainstorming is especially helpful when you are having
trouble

After choosing a topic, what is the next step of speech preparation?

determining the general purpose

According to your textbook, what is the most important early step in the process of
developing a successful speech?

formulating the specific purpose

As your textbook explains, the primary purpose of speechmaking is to

gain a desired response from listeners

The process by which a speaker seeks to create a bond with listeners by emphasizing
common values, goals, and experiences is referred to as ___________ by communication scholars.

To say that people usually want to hear about things that are meaningful to them is to say
that people are

The fact that audiences are egocentric means that

listeners interpret what you say on the basis of what they know and believe

The fact that audiences are egocentric means that

listeners are concerned above all with how a speech will affect them.

What are the two types of audience analysis discussed in your textbook?

demographic and situational

One of the ways speakers analyze audiences is by looking at traits such as age, gender,
sexual orientation, religion, group membership, and racial, ethnic and cultural background. According to your textbook, what is this called?

demographic audience analysis

According to your textbook, the ethical obligations of listeners include

listening to the speaker courteously and attentively. c. maintaining the free and open expression of ideas.

A listener’s ethical obligation to avoid prejudging a speaker means that a listener should

strive to understand the speaker before criticizing his or her ideas.

Communication skills, including public speaking, are often ranked first among
the qualities employers seek in college graduates.

The growth of the Internet and social networking is reducing the need for public
speaking.

Ethical decisions need to be justified against a set of standards or criteria.

The teaching and study of public speaking began more than 4,000 years ago

As a speaker, you can usually assume that an audience will be interested in what
you have to say.

One of the major obstacles to listening effectively is that the brain can process
many more words than can be spoken in a minute

According to your textbook, a skilled therapist listening to a patient is an example
of appreciative listening.

Listening is a passive process, while critical thinking is an active process.

Extemporaneous delivery means delivering a speech “off the cuff,” with no
advance preparation.

According to your textbook, the best way to practice a speech is to look silently over your notes until you think you know the speech well enough to deliver it in
class.

After choosing a topic, the next step in speech preparation is determining your
central idea

Once you choose the central idea of your speech, the next step is to formulate
your general purpose.

Once you choose the central idea of your speech, the next step is to determine
your general purpose.

The difference between informing and persuading is like the difference between
explaining and entertaining

According to your textbook, public speakers need to be audience-centered.

The need for audience analysis and adaptation is one of the major differences
between public speaking and everyday conversation.

An audience’s response to a message is invariably colored by its perception of the
speaker.

Audience analysis and adaptation affect all aspects of speechmaking except for
the delivery of the speech itself.

The process of audience analysis and adaptation affects every aspect of speech preparation from choosing a topic to delivering the speech.

The _______________ is the means by which a message is communicated.

Because a listener’s _______________ can never be exactly the same as a speaker’s, the
meaning of a message will never be exactly the same to a listener as to a speaker

The messages sent by listeners to a speaker are called _______________

_______________ lets you know how your message is being received by your
audience

Concern by a listener about lawn mower noise outside the room, an upcoming test, or a sick
relative are all examples of _______________

The _______________ is the time and place in which speech communication takes place.

The belief that one’s own group or culture is superior to all other groups or cultures is termed
_______________ .

According to the ancient Roman rhetorician Quintilian, the ideal of ethical speech-making is
the _______________ person speaking _______________ .

_______________ plagiarism occurs when a speaker steals a speech entirely from another
source and passes it off as his or her own.

_______________ plagiarism occurs when a speaker fails to give credit for particular parts
of the speech that are borrowed from other people

_______________ plagiarism occurs when a speaker copies passages from a few sources
and strings them together in a speech.

The _______________ reveals precisely what the speaker hopes to accomplish in his or her
speech.

specific purpose statement

The _______________ usually encapsulates the main points of your speech in a single
sentence.

The _______________ indicates precisely what the speaker intends to say in the speech.

Communication scholars use the term _______________ to refer to the process by which
speakers seek to create a bond with their audiences by emphasizing common values, goals, and experiences.

If you were giving a speech to a general audience about the early days of rock and roll, the
_______________ of your listeners would probably be the most important factor to consider in your demographic audience analysis.

As a general rule, the larger your audience, the more _______________ your presentation
should be.

The three most important factors to consider when determining an audience’s disposition
toward a speaker’s topic are the audience’s _______________ , _______________ , and _______________ .

interest knowledge and attitude

_______________ audience analysis identifies the traits of the audience unique to a
particular speaking occasion.

When used in an audience-analysis questionnaire, _______________ questions are
valuable because they produce clear, unambiguous answers.

The major advantage of using _______________ questions in an audience analysis
questionnaire is that they help reveal the strength of a respondent’s attitudes or feelings.