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Human Resource Management, 15e (Dessler) Chapter 9 Performance Management and Appraisal 1) Which of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards? A) employee selection B) performance appraisal C) employee orientation D) organizational development Answer: B Explanation: B) Performance appraisal means evaluating an employee's current and/or past performance relative to his or her performance standards. Performance appraisal always involves setting work standards, assessing the employee's actual performance relative to those standards, and providing feedback to the employee. 2) The primary purpose of providing employees with feedback during a performance appraisal is to motivate employees to ________. A) apply for managerial positions B) remove any performance deficiencies C) revise their performance standards D) enroll in work-related training programs Answer: B Explanation: B) The purpose of providing feedback to the employee is to motivate him or her to eliminate performance deficiencies or to continue to perform above par. 3) Which of the following is NOT one of the recommended guidelines for setting effective employee goals? A) creating specific goals B) assigning measurable goals C) administering consequences for failure to meet goals D) encouraging employees to participate in setting goals Answer: C Explanation: C) Effective goals should be specific, measurable, attainable, relevant, and timely. Goals should be challenging but doable, and employee participation should be encouraged. Giving consequences for failing to meet goals is not recommended and unlikely to motivate employees. 4) SMART goals are best described as ________. A) specific, measurable, attainable, relevant, and timely B) straightforward, meaningful, accessible, real, and tested C) strategic, moderate, achievable, relevant, and timely D) supportive, meaningful, attainable, real, and timely Answer: A Explanation: A) The acronym SMART stands for specific, measurable, attainable, relevant, and timely. 5) All of the following are reasons for appraising an employee's performance EXCEPT________. A) correcting any work-related deficiencies B) creating an organizational strategy map C) determining appropriate salary and bonuses D) making decisions about promotions Answer: B 1 Copyright © 2017 Pearson Education, Inc. Human Resource Management, 15e (Dessler) Chapter 8 Training and Developing Employees 1) On Alicia's first day of work at a software firm, she attended a meeting with the HR manager and other new employees. Alicia learned about employee benefits packages, personnel policies, and the structure of the company. In which of the following did Alicia most likely participate? A) recruitment B) selection C) employee orientation D) employee development Answer: C Explanation: C) Employee orientation or onboarding provides new employees with the basic background information (such as computer passwords and company rules) they need to do their jobs; ideally it should also help them start becoming emotionally attached to and engaged in the firm. Difficulty: Moderate Chapter: 8 Objective: 1 AACSB: Application of Knowledge Learning Outcome: 8.1 Summarize the purpose and process of employee orientation. 2) Which of the following terms refers to helping new employees appreciate the values and culture of a firm? A) onboarding B) outsourcing C) organizing D) offshoring Answer: A Explanation: A) Onboarding is synonymous with employee orientation, which involves providing new employees with the information they need to function. Onboarding also tries to help new employees understand a firm's values and culture. Difficulty: Easy Chapter: 8 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 8.1 Summarize the purpose and process of employee orientation. Which of the following will most likely occur during the third step of the training process?The basic analysis-design-develop-implement-evaluate (ADDIE) training process model has been used by training experts for years. The third step, developing the course, involves assembling and creating the training materials.
What is the third step in the training process?A mentor form of training pairs a new employee with a seasoned employee. This is usually the third step in employee training. A mentor program for training should include a formalized program and process.
Which one of the following will most likely occur during the third step of the Addie training process?The correct option is: B) creating training materials
Hence, the training program is developed in the third step, where the training program and its material are developed. Therefore, the option B) Creating training material will most likely happen in the development stage.
Which of the following is the third step in training model?The correct option is: B) design the program content
Conduct a needs analysis.
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Which one of the following will most likely occur during the third step of the training process?
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