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Skillset helps you pass your certification exam.Practice QuestionsStudy thousands of practice questions that organized by skills and ranked by difficulty. Personalized TrainingCreate a tailored training plan based on the knowledge you already possess. Exam ReadinessKnow when you’re ready for the high-stakes exam. Have the confidence that you will pass on your first attempt. Get A Free Skillset Account An example of push communication is _____. _____ are a complete set of organized project records that provide an accurate history of the project. Which of the following is true of push communication? Information is sent to recipients without their request. E-mail communication is most suited for: communicating routine information. Which of the following methods of communication is likely to be
most effective for conveying sensitive or important information? Short face-to-face meetings As the number of people involved in a project _____, the complexity of communications _____. People have different personality traits that often affect their communication preferences. An example of pull communication is _____. Improving an organization’s ability to communication is an easy process. Good information technology project managers must have strong technical and communication skills. _____ address where the project stands in terms of meeting scope, time,
and cost goals. Communication becomes simpler when you increase the number of team members. In a project, communicating badly exponentially increases the possibility of making mistakes. ____ describe where the project stands at a specific point in time. ____
describe what the project team has accomplished during a certain period. Most WBSs include a section for project communications to ensure that reporting key information is a project deliverable. Do not have a meeting if there is a better way of achieving the objective at hand. Managing communications is part of the _____
process of the project communication management. According to the guidelines provided by Practical Communications, Inc., a(n) _____ is the most appropriate medium for giving complex instructions. The items discussed in a(n) _____ include reflections on whether project goals were met, whether the project was successful or not, the causes of variances on the project, the reasoning
behind corrective actions chosen, the use of different project management tools and techniques, and personal words of wisdom based on team members’ experiences. _____ involves determining the information and communications needs of the stakeholders. Which of the following questions is typically addressed by a project forecast? How much more money will be needed to complete the project? It is extremely important to document any changes in technical specifications that might affect product performance. Which of the following is true of a project communications plan? The communications plan should be part of the overall project management plan. ____ predict future project status and progress based on past information and trends. QUESTIONS: 1.Question: You recently took over a large project from another project manager who had to leave for a personal emergency. You want to understand what kind of information should be provided to different stakeholders, and the what methods should be used to provide this information. You will find this information in the : 2.Question: Information distribution involves making information available to stakeholders in a timely manner. Which of the following is an input to the Information distribution process? 3.Question: In your project, you are collecting baseline data and distributing to appropriate stakeholders as required. The
information provided includes how resources are being used to achieve project objectives. This is being done through 4.Question: You had 8 people in your project, one more person will be joining next week. You know that once the new person joins, the number of communication channels will increase by: 5.Question: In the project planning phase, you had estimated that it will take 6 months to complete the project and had also worked out a detailed cost estimate. Now, after 3 months, when you are in the project execution phase, you would like to compare the actual costs incurred with the earlier plans you had prepared. Which tool should you use? 6.Question: Communications planning process determines the information and communications needs of stakeholders : for example, who needs what information, when they will need it, how it will be given to them and by whom. While all the projects share the need to communicate project information, the informational needs and methods of distribution vary widely. Identifying the informational needs of the stakeholders and determining a suitable means of meeting those needs is an important factor for project success. You
are creating a communications management plan for your project through use of communications requirements analysis. All the following statements related to communications requirements analysis are accurate EXCEPT: 7.Question: Communications Planning involves determining the information and communications needs of the stakeholders; who needs what information, when they will need it, how it will be given to them and by whom. If you are going to start Communications Planning for your project, which of the following will facilitate this process? 8.Question: Information distribution involves making information available to project stakeholders in a timely manner. It includes implementing the communications management plan, as well as responding to unexpected requests for information. You are in the execution phase of your project. To inform
your stakeholders, you have documents to highlight project status, lessons learned, issue logs and outputs from other knowledge areas. These documents should be included in the : 10.Question:
In your last project status meeting, you had 15 team members. The meeting was very disorderly - there were too many sidebar conversations and arguments. As a result, you acheived nothing substantial from the meeting. In order to better regulate the meeting next time, you should: 11.Question: You are managing a critical project with a virtual team that works in 8 countries. Most of the communication is through tele-conferencing and since members are not collocated, at times team members find it difficult to understand and interpret each other. From a communication management perspective, this difficulty in transmitting and understanding messages can also be referred to as: 12.Question: In an appropriate communication model between a sender and receiver, all the following statements are correct EXCEPT: 13.Question: In your project, you have established proper information distribution tools to ensure that appropriate information is available to project stakeholders in a timely manner. In this context, if there is a conversation happening using a sender-receiver model, which of the following statement(s) is(are) correct: 14.Question:
All the following statements about comminication are accurate EXCEPT: 15.Question: You recently conducted a variance analysis in your project and were concerned to find out that the project was 25% over-budget. This is a very important issue which
you would like to discuss with your project stakeholders. What communication method should you use? 16.Question: In your project, you use action-item logs to document and monitor resolution of issues. You put lot of emphasis on documentation and timely resolution of issues because unresolved issues can : 19.Question: All the following statements relating to communication management are correct EXCEPT: 20.Question: As a project manager, you examine project results over time to determine how project is performing over time. This can be done through: 21.Question: You have completed the Information Distribution Process and are now in a position to make needed information available to project stakeholders in a timely manner. All the following could be outputs from Information Distribution EXCEPT: 22.Question: You are not happy with the performance of a team member. a)
What type of communication will you use to relay your concerns to the specific team member? 23.Question: In your project, you are using performance reports to organize and
summarize the information gathered, and present the results of the analysis as compared to the performance measurement baseline. Some common formats of performance reports which you could use are: 24.Question: You are in the closure phase of your project - you are interacting with your team to create a
"Lessons learned" documentation which will include recommendations to improve future performance in projects. You will include all the following in the Lessons Learned documentation EXCEPT: ANSWERS: Reference: PMBOK Third Edition, Page Number: 227 2. Ans: 2 3. Ans: 2 Reference: PMBOK Third Edition, Page Number: 231 4. Ans: 2 5. Ans: 4 Reference: PMBOK Third Edition, Page Number: 176 6. Ans: 1 Reference: PMBOK Third Edition, Page Number: 226 7. Ans: 1 Reference: PMBOK Third Edition, Page Number: 225 8. Ans: 1 Reference: PMBOK Third Edition, Page Number: 230 9. Ans: 1 Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, Page Number: 406-408 10. Ans: 2 Reference: PMBOK Third Edition, Page Number: 224 comments - Publishing a meeting agenda is the best way to ensure that meetings are conducted in an orderly fashion Please note that even though controlling the different channels of communication is something a project manager may want to do, it is not be a feasible alternative. This is because for N people, there are Nx(N-1) channels of communication, so the project manager cannot control the communication happening between all members in the team 11. Ans: 2 12. Ans: 3 Reference: PMBOK Third Edition, Page Number: 224 13. Ans: 4 Reference: PMBOK Third Edition, Page Number: 229 14. Ans: 1 15. Ans: 2 Reference: PMBOK Third Edition, Page Number: 235 16. Ans: 2 Reference: PMBOK Third Edition, Page Number: 236 17. Ans: 4 Reference: PMBOK Third Edition, Page Number: 236 18. Ans: 2 Reference: PMBOK Third Edition, Page Number: 235 19. Ans: 4 20. Ans: 3 Reference: PMBOK Third Edition, Page Number: 176 21. Ans: 1 Reference: PMBOK Third Edition, Page Number: 230, 231 22. Ans: 2 Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, Page Number: 273 23. Ans:
3 Reference: PMBOK Third Edition, Page Number: 233 24. Ans: 3 Reference: PMBOK Third Edition, Page Number: 230 comments: Lessons Learned include both positive and negative aspects of the project - it important to document negative aspects so that those could be avoided by other projects in the future. Which communication method is most appropriate for assessing the commitment of project stakeholders group of answer choices Wiki E Mail website meeting?Which of the following communication methods would be most appropriate for assessing the commitment of project stakeholders? answer: Meetings.
Which of the following methods of communication is likely to be most effective for conveying sensitive or important information?Interactive communication is effective in conveying sensitive and important information in a way that can be best understood and acted upon immediately. Some examples of interactive communication include: Face to face meetings.
Which of the following is an example of pull communications?Websites delivered to browser on search is an example of the 'Pull Technology' form of communication. Pull technology is used when we type a URL into the address bar of our browser and the browser sends that request over the Internet to a server.
Which of the following is a guideline that project managers should follow when communicating with their teams through e mail?Which is a guideline that project managers should follow when communicating with teams through e-mail? If the entire message can fit in the subject line, put it there. Status reports should be written in a consistent format, regardless of the stakeholders' needs.
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