prohibits debt collectors from using abusive, unfair, or deceptive practices to collection from a patient or consumer Show enforced by Federal Trade Commission (FTC) defines a debt collector as someone who regularly collects debts owed to others patient protected in a number of areas act covers personal, family, and household debts, including money owed on a personal credit card account, an auto loan, a mortgage, and a medical bill under this act, every collector must send a written validation notice explaining to patient how much money owed by him/her to medical facility (this notice must be sent within 5 days after patient is first contacted, must include name of creditor/medical facility/provider to whom money is owed and must state how to proceed if patient does not think he/she owes money) outlines specific time guidelines for making collection calls (can be made between 8 AM and 9 PM usually, collectors may not contact patient at work if indicated not to either orally or in writing) threatening collection phone calls = repeated calls made over and over to patient by medical office or a collection agency = harassment Recommended textbook solutions
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Business Math17th EditionMary Hansen 3,734 solutions What is the first step in posting a payment to a patient's account?The first step, collect patient and insurance info. Our Benefits Authorization process gets medical services authorized (pre-authorization or prior authorization) from the insurance payers. Without an authorization, the insurance payer is free to refuse the payment.
What is the first step in completing a claim form quizlet?What is the first step in completing a claim form? Check for a photocopy of the patient's insurance card.
What are charges considered when deemed uncollectible?Accounts uncollectible are receivables, loans, or other debt that will not be paid by a debtor. Reasons for accounts uncollectible relate to bankruptcy or a refusal to pay by the debtor. Goods sold on credit usually have a 30 to 90 day time period in which to be made whole.
What is the term for the money owed to the medical practice for service provided?A medical account receivable refers to the outstanding reimbursement owed to providers for issued treatments and services, whether the financial responsibility falls to the patient or their insurance company.
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When it is necessary to collect a bill owed by a deceased patient who is the statement sent to quizlet?
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