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Get faster at matching terms Terms in this set (27)S surgery SD state disability SE special examination sed rate sedimentation rate sep. separated SH social history SIG, sigmoido sigmoidoscopy SLR straight leg raising slt slight Smr. sm. smear S,M,W,D single, married, widowed, divorced SOB shortness of breath unscheduled patient/nonpatient appointments When a patient comes in with an apt, check office policy regarding such situations. In order for an appointment determination to be made, it is advisable to obtain the most precise assessment of the patients medical problem and ask the physician whether to work the patient into the days schedule. Unscheduled visits at peak hours by sales represenatives or phamaceutical reps can result in wasted time for staff and reps. May want to block off one or two quiet periods in the middle of the week, perhaps around the noon hour, for this type of business call. sales person will have enough time to show products and no patient care time will be lost. emergency situations Assess the problem and then take on or more of the following actions: patient flow scheduling methods depends on the size and specialty of the practice, the number of physicians in the practice, and the doctors preference, consider these factors and the goal of maintaining smooth patient flow with a minimum of waiting time as you evaluate the following scheduling systems. steam schedule gives each patient a specific appointment time. Patients seen for the first time are usually assigned 45-60 min apts, whereas follow up examinations are scheduled every 10,15 or 20 min. The time allotment will vary depending on the physicians specialty and the circumstances. clustered appointments sets aside blocks of time for similar patient problems, especially when it is known that several patients will require the same services. single book appointments used when an appointment may take a great amount of time. double book appointments technique that allows two or more patients to have an appointment for a particular time, depending on the proper combination of patient complaints. this system is used to work in emergencies and book in an already full schedule but involves risking the goodwill of patients if they must always wait to see the dr. true wave scheduling a flexible appointment system that attempts to keep patient flow moving smoothly from one hour to the next. all patients are told their appointments are on the hour and each is seen in the order they arrive. modified wave scheduling patients are schduled at the first half of each hour with single 10 minute appointments, no appointments are scheduled the second half of the hour allowing for walk ins. open access is called same day scheduling, same day access, or advanced access, allows most patients to obtain appointments the same day they call. open hours allows patients to walk in anytime within a specified time frame, they sign in with the receptionist and are seen in order of their arrival. Triage sorting things out preoperative /postoperative patient appointments preoperative appointment the week of surgery and makes appointments for laboratory tests and and x rays. no show patient/cancelled patient patient who misses a first
appointment might be called at the end of the day to suggest rescheduling the visit; after a second missed appointment, an immediate call might be made to find out the reason and to remind the patient that a third no show would result in dismissal by the physician. after a third appointment is missed, a certified letter should be sent to release the patient. appointment reference sheet at the end of the previous day or before the first patients arrive each day, the medical assistant prepares a schedule of patients to be seen by the physician. Can be either printout, a photocopy of the daily appointment sheet, or a typed list of names, times and procedures. Additional copies should be made for additional staff members. The reference sheet enables the physician to preview the day and recall established patients in order to prepare for each patients visit. Sets with similar termsGG MOA 110 chapter 763 terms GG5765 ama 200 Chapter 1658 terms salvarez00 Sets found in the same folderChapter 3: Medicolegal & Ethical Responsibilities96 terms xiongsy Medical Office Procedures Ch 6, 7, 8, 9, 10111 terms MaribethKessler Chapter 4-6 Definitions (Part 2)10 terms Madison_Gardner Chapter 5 Review Sheet38 terms jcdigennaro Other sets by this creatorclinical final part 320 terms nsoares55 clinical final part 220 terms nsoares55 clinical final100 terms nsoares55 chapter 11 test17 terms nsoares55 Other Quizlet setsChapter 8105 terms cpet Bible quiz lessons 18-2028 terms ahm534 Psych 317 terms lydia_cecil1 American Gov Exam #450 terms Alexias_Gomez Related questionsQUESTION The nurse is caring for a client who has been in a chronic vegetative state. What type of tracheostomy tube would the nurse anticipate finding when assessing this client? 2 answers QUESTION What connective tissues are we concerned with? 14 answers QUESTION what are the three major areas of nursing interventions for prevention of pressure ulcers 15 answers QUESTION What is the pathophysiology of short bowel syndrome? 8 answers What is the name for scheduling patients with similar problems?Clustering: This type of scheduling applies a production-line work concept, where the practice repeatedly performs a one-step process. An example of this model is to schedule patients with similar problems consecutively or block certain times or days of the week to see these patients.
What is another name for time specified scheduling?Also called stream scheduling or fixed appointment scheduling. An appointment scheduling method in which each patient is given a different, specific appointment time. Also called fixed appointment scheduling, time-specified scheduling, or single booking.
What term is also referred to as same day scheduling and is a method of scheduling appointments that leaves open times in the daily schedule?open access. Appointment scheduling system that allows patients to call and come in the same day; also referred to as same-day scheduling, same-day access, and advanced access.In order to make this system work, the backlog of current patients must be cleared.
What option's should be given to patients when an emergency delays the office schedule quizlet?What option(s) should be given to patients when an emergency delays the office schedule? Offer to reschedule their appointment.
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When blocks of time are set aside for similar patient problems this is referred to as quizlet?
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