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Terms in this set (31)organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals or desired future outcomes management is the planing, organizing, leading and controlling of human and other resources to achieve organization goals effectively and efficiency organizational performance is a measure of how efficiently and effectively a manager uses resources to satisfy customers and achieve organizational goals efficiency is a measure of how productively resources are used to achieve a goal effectiveness is a measure of the appropriateness of the goals that managers have selected for the organization to pursue and the degree to which the organization achieves those goals planning identifying and select appropriate organizational goals and courses of action. they develop strategies for how to achieve high performance strategy a cluster of decisions about what goals to pursue, what actions to take and how to use resources to achieve goals low cost strategy is a way of obtaining customers by making decisions that allow an organization to produce goods or services more cheaply than its competitors so ti can charge lower prices than they do differentiation strategy is a way of obtaining customers by making decisions that allow organization to produce new, exciting and unique goods or service organizing is structuring working relationships so organizational members interact and cooperate to achieve organizational goals organizational structure a formal system of task and reporting relationships that coordinates and motivates members so they work together to achieve organizational goals leading is the articulation of a clear vision and energizing and enabling organizational members so they understand the party they are play in achieving organizational controlling is the process of evaluating how well an organization is achieving it goals, and taking corrective actions to maintain or improve performance department is a group of people who work together and possess similar skills or knowledge, tools, or techniques to perform their jobs first line managers supervisors. they are responsible for daily supervision of nonmanagerial employees who perform the specific activities necessary to produce goods and services middle managers responsible for finding the best way to use resources to acheive organizational goals top managers establish organizational goals, decide how departments shoul interact, and monitor the performance of middle managers. chief executive officer is a company's most senior and important manager, the one all other top managers report to COO chief operating officer often refers to the top manger who is being roomed to take over as CEO when the current CEO becomes the chair of the board, retires, or leaves the company conceptual skills are demonstrated in the general ability to analyze and diagnose a situation and to distinguish between cuase and effect human skills include the general ability to understand, alter, lead, and control the behavior of other individual and groups
technical skills are the job specific skills required to perform a particular type of work or occupation at a high level core competency is often used to refer to the specific set of departmental skills, knowledge, and experience that allows one organization to outperform its competitors restructuring involves simplifying , shrinking, or downsizing an organizations operation to lower operating costs outsourcing involves contracting with another company, usually in a low cost country abroad, to have it perform a work activity the organization perviously performed itself empowerment is a mangement technique that involves giving employees more authority and responsibility over how they perform their work activities self managed team a group of employees who assume collective responsibility for organizing, controlling and supervising their own work activities global organizations organizations that operate and compete in more than one country competitive advantage is the ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than its competitors innovation the process of creating new or improved goods and services that customer want or developing better ways to produce or provide goods and services, poses a special challenge turnaround management is the creation of a new vision for a struggling company based on a new approach to planning and organizing to make better use of company's resources and allow it to survive and prosper Sets with similar termsChapter 128 terms cassie_sloma Management Chapter 1 Vocab44 terms anniedee123 Management of organizations: Chapter I28 terms AgentPenguin Management of organizations: Chapter I28 terms meozim Sets found in the same folderChapter 2: Management44 terms lakelandgirl96 Chapter 3: Management25 terms lakelandgirl96 Chapter 4: Management19 terms lakelandgirl96 Chapter 5: Diversity22 terms lakelandgirl96 Other sets by this creatorCB Chapter 1334 terms lakelandgirl96 CB chapter 1242 terms lakelandgirl96 CB Chapter 11: Consumer in situations34 terms lakelandgirl96 chapter 1014 terms lakelandgirl96 Other Quizlet setsBiology 29, 30, 3530 terms Jaime_Atadero8 F303 Final Exam 4.216 terms melissa_mauer1 Chap. 615 terms sydbrown2 Related questionsQUESTION The act of preparing and packaging medications for subsequent use by a patient or athlete is 15 answers QUESTION The ability of government to force property owners to sell land in support of a public project (such as building a highway) is known as the right of: 3 answers QUESTION Giorgio, is very angry with his co-worker Petra, who has made errors in her work that cause Giorgio to have to work late. Giorgio is experiencing a(n): 6 answers QUESTION
What are the four parts to nociception? 8 answers What term is used to refer to the specific set of departmental skills knowledge and experience that allows one organization to outperform its competitors?Core competency is used to refer to a specific set of departmental skills, knowledge and experience that allows one organization to outperform its competitors.
Is defined as the ability of one organization to outperform?competitive advantage. The ability of one organization to outperform other organizations because it produces the desired goods or services more efficiently and effectively than they do.
Which type of skill allows a manager to analyze and diagnose a situation and to distinguish between cause and effect?Conceptual skills
The ability to analyze and diagnose a situation and distinguish between cause and effect.
Which level of management is responsible for finding the best way to organize resources to achieve organizational goals?Supervising the first-line managers are middle managers, responsible for finding the best to organize human and other resources to achieve organizational goals.
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What term refers to a specific set of departmental skills knowledge and experience that allows an organization to outperform its competitors?
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