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What is the action of blocking time when a physician is unavailable is referred to as setting up an appointment?

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10349682564 A clustering appointment type is where patients with similar conditions are seen on the same day. True 0
10349684309 A medical assistant can check for available exam rooms and providers using an electronic scheduling system. True 1
10349685695 A new patient requires more time for an appointment than an established patient. True 2
10349686808 A patient calls complaining of painful urination and blood in her urine but her physician is out for the day. The medical assistant should schedule an appointment for the next day. False 3
10349687850 A patient complaining of burning and frequency associated with urination should be seen on the same day. True 4
10349688673 A patient who has been vomiting off and on for several days should be sent to the emergency room rather than be seen in the medical office. False 5
10349689521 Always ask the physician if you are unsure whether a patient should be seen right away. False 6
10349690844 Any information relating to the past, present or future physical/mental health, or condition of an individual which resides in electronic system(s) used to capture, transmit, receive, store, retrieve, link and manipulate multimedia data for the primary purpose of providing health care and health-related services"is known as electronic medial records. False 7
10349693319 Appointment reminder letters help to increase the number of appointment no-shows. False 8
10349694101 Clinton signed HITECH into law. False 9
10349695183 CPOE decreases clinician productivity and increases medication errors. False 10
10349696850 Results Management is one of the 20 Functions of EHR. False 11
10349705220 The appointment schedule for today is completely full. A 62-year-old patient calls complaining of having a 100°F fever and diarrhea since the previous night. She should be worked into the schedule for today. False 12
10349706033 When scheduling a procedure such as a sigmoidoscopy, the medical assistant must consider the physician's availability as well as the availability of the exam room. True 13
10349708336 When using an electronic scheduling system, the medical assistant must set a blocked appointment time individually for each physician. False 14
10349709563 _______________ findings is also the chief complaint. objective 15
10349710914 __________________ letters notify patients of no-shows, while _____________ letters inform patients of upcoming appointments. Missed appointment, appointment reminder 16
10349712709 A patient calls complaining of chest pain and shortness of breath. The medical assistant is the only one in the medical office at the time. The medical assistant should: tell the patient to call 911 17
10349714787 A patient's mother calls the medical office stating that her child sprained his ankle. The child should have an appointment: on the same day 18
10349716502 A type of appointment scheduling where two patients are given the same appointment time is called: double-booking scheduling 19
10349717967 An established patient is one who has been seen within the last ____ years. three 20
10349719137 Dr. Martin has been called to the hospital because of an emergency and will not be able to see any patients for the rest of the day. Several patients are already in the waiting room. The medical assistant should: explain the situation and offer to reschedule the appointment as soon as possible 21
10349721159 If the appointment schedule is set up with 10-minute time slots, a patient scheduled for a 30-minute appointment would use ____ time slots. If the appointment schedule is set up with 15-minute time slots the same patient would use ____. three, two 22
10349725349 In _______ scheduling, patients are given a specific appointment time for the first half of the hour, leaving the second half of the hour open for walk-in patients. modified wave 23
10349727235 It is office policy that a physician can be double-booked once every two hours. This means that once during a two hour block of time, how many patients could have the same appointment time? 2 24
10349727986 Most post-operative protocols require the patient to have their first follow-up appointment within ___ days of having the procedure. 10 25
10349728800 Post-operative appointments should be approximately _____ in length. 30 MINS 26
10349730206 The action of blocking time when a physician is unavailable is referred to as setting up an appointment: matrix 27
10349731796 The most important consideration when scheduling a patient appointment is: maintaining patient confidentiality 28
10349734654 The process of separating patients by the urgency of their need for care is called: triage 29
10349735336 The sender's address on the envelope is called the ________ address. Return 30
10349736645 The type of appointment scheduling in which three or four patients are scheduled every half hour and are seen in the order in which they arrive is called: wave scheduling 31
10349737919 What information is contained in the signature line of a business letter? The name and title 32
10349739119 When setting up a recurring appointment in an electronic scheduling system, the medical assistant should enter the information _______ and then indicate how often the appointment should recur. once 33
10349740524 When should you schedule an appointment for a patient who might have a bladder infection? The same day 34
10349741579 Which of the following documents is not a common type of patient correspondence? Supply invoice 35
10349743218 Which of the following is not a function of practice management software? Order entry 36
10349744883 Which of the following patients should be seen on the same day they call the medical office? A patient who has had a fever of 103°F for three days 37
10349747215 Which portion of a professional business letter contains the purpose of the correspondence? Heading 38

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When using an electronic scheduling system the medical assistant must set a blocked appointment time?

False - When using an electronic scheduling system, the medical assistant can indicate that a blocked appointment time is for the entire staff of the office rather than blocking time individually for each staff member.

When a patient misses his or her appointment and does not call to cancel that patient is considered?

When a patient misses his or her appointment and does not call to cancel, that patient is considered: a no-show.

What is the main purpose of an appointment reminder?

It's easier than you might think. Appointment reminders make sure patients remember the visit they added to their schedule weeks in advance. That way they don't forget to show up, or they at least cancel within a timely manner so your practice can fill that spot.

What is a scheduling matrix quizlet?

scheduling matrix. identifies a pattern of working and nonworking hours for the medical office by blocking out times on the calendar. stream scheduling. each patient is given a predetermined appointment time based on status and needs.

action blocking time physician unavailable referred setting appointment

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