Chapter 2: Multicultural Theraperutic Communication [Review Questions] Therapeutic Communications for Health Care, Third Edition. Carol D. Tamparo BS, PhD, CMA-A and Wilburta Q. Lindh, CMA 2011 Cengage Learning Show
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What are three important factors to consider when developing multicultural therapeutic communication? d. Determining your own cultural beliefs, practicing techniques that build and foster multicultural communication, and practicing using barriers to cultural communication. What is multicultural therapeutic communication? “Multicultural communication is the ability to communicate effectively with individuals of other cultures while recognizing one’s own personal cultural biases and prejudices and putting them aside.” (Tamparo 30) Caucasian/Western. Western medicine. Individual. What percentage of the meaning and intent of communication is by spoken words? The rule states that 7 percent of meaning is communicated through spoken word, 38 percent through tone of voice, and 55 percent through body language. It was developed by psychology professor Albert Mehrabian at the University of California, Los Angeles, who laid out the concept in his 1971 book Silent Messages (1971). What is the speech or manners representative of a specific geographical location termed?Regionalism. Speech or manners representative of a specific geographical location. What is the ability to communicate effectively with people of different cultures and subcultures within populations? Terms in this set (112) what is intercultural competence? The ability to communicate effectively with people of other cultures. What does low context communication mean? Low context implies that a lot of information is exchanged explicitly through the message itself and rarely is anything implicit or hidden. People in low context cultures such as the UK tend to have short-term relationships, follow rules and standards closely and are generally very task-oriented. What is a low context communication style?Low context communication is a speaker-oriented style where speakers do not hesitate to offer their opinions and expertise (Self-enhancement style). Interpersonal contact between people in general and between those directly involved in communication is usually superficial. What are the three components of the helping interview? Terms in this set (23)
Which of the following are major reasons why communication is essential? Which of the following are major reasons why communication is essential? Communication plays a central role in your life. Communicating effectively can help in problem solving. Effective communication can improve your relationships with others. What is multiculturalism in communication? The Multicultural Communication concentration focuses on the dynamics of communication across cultures. It explores not only what happens when people of two different cultures meet, but also what happens when people from a variety of cultures and ethnicities come together in one organization, community or country. What are 3 characteristics of a low context culture?
What are the tips for successful multicultural communication?Multicultural communication skills are a must.. Keep an open mind. ... . Have at least some knowledge of people's cultural backgrounds. ... . Practice active listening. ... . Watch your nonverbal communication. ... . Maintain a personal touch.. Why communicating in a multicultural setting is important?Regardless of cultural differences, people want to feel like they are a part of a community. Effective internal communications in a culturally diverse organization means being able to share and exchange ideas based on mutual awareness, respect and credibility.
What percentage of the meaning and intent of communication is by spoken words?Professor Mehrabian combined the statistical results of the two studies and came up with the now famous—and famously misused—rule that communication is only 7 percent verbal and 93 percent non-verbal. The non-verbal component was made up of body language (55 percent) and tone of voice (38 percent).
Which of the following is the belief that one's own culture and traditions are better than those of another?Ethnocentrism, as sociologist William Graham Sumner (1906) described the term, involves a belief or attitude that one's own culture is better than all others.
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What are three important factors to consider when developing multicultural therapeutic communication
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