What are common precautions for accepting checks in the medical office quizlet?

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Terms in this set (45)

1 A credit adjustment is a change to a patient's account that reduces the balance of a patient's account. T or F

TRUE

2 A large check has to be written out for a piece of expensive equipment. The company selling the equipment to the practice wants to make sure that the check will clear the bank. How can the office pay for the equipment and satisfy the seller?
a. Obtain a cashier's check from the bank.
b. Issue a check with an ABA number.
c. Write a check on the office money-market account.
d. Write a check on the practice checking account.

a. Obtain a cashier's check from the bank.

3 A patient presents a debit card to pay a co-payment and asks for $25.00 cash back. What should the medical assistant say or do?
a. Accept the card for payment and tell the patient where an ATM is located.
b. Inform the patient that the office will be happy to send a bill.
c. Accept the card for the payment and give the patient the amount requested.
d. Ask the patient to pay with a check or cash.

a. Accept the card for payment and tell the patient where an ATM is located.

4 A postal money order may have up to three endorsements. T or F

FALSE

5 Before leaving the office, the patient gives the medical assistant $10 on account. What type of entry does the medical assistant make to the computer billing program?
a. Charge
b. Payment
c. Ledger
d. Adjustment

b. Payment

6 Bookkeeping refers to the process of recording financial transactions, but accounting is a more general term used for the systematic recording and reporting of financial transactions. T or F

TRUE

7 Charges, payments, and adjustments can be posted using a manual system or practice management software. T or F

TRUE

8 Dr. Brown has a large bill that he has to pay for his professional liability (malpractice) insurance. Which account is the medical assistant most likely to use to pay this bill?
a. Office money market account
b. Office checking account
c. The doctor's personal checking account
d. Office savings account

a. Office money market account

9 How do money market accounts compare with checking accounts?
a. They usually pay a lower rate of interest.
b. Money market accounts usually do not require a minimum balance.
c. Checks must usually be written for a higher minimum amount.
d. Neither type of account limits the number of checks that can be written each month.

c. Checks must usually be written for a higher minimum amount.

10 How does the medical assistant know what the usual charge is for a procedure?
a. The charge appears from computer memory when the procedure is selected.
b. The physician always fills in the amount to charge on the charge slip.
c. The charge will not be set until the insurance payment is received.
d. The usual charge is always set by the patient's insurance company.

a. The charge appears from computer memory when the procedure is selected.

11 How should checks that are received by the medical facility be endorsed?
a. Blank endorsement
b. Restrictive endorsement
c. Personal endorsement
d. Special endorsement

b. Restrictive endorsement

12 How will the medical office usually utilize a savings account?
a. To pay the salaries for employees of the medical practice
b. To hold fund so that checks can be written for ordinary expenses
c. To keep a reserve fund of money that is not necessary to pay expenses
d. To hold funds so that checks can be written for regular but infrequent expenses

c. To keep a reserve fund of money that is not necessary to pay expenses

13 In a business checkbook, the stubs on the left side of the checkbook function as a running checkbook ledger. T or F

TRUE

14 In bookkeeping, what is an example of a credit?
a. A patient is given a discount for paying in full at the time of the visit.
b. A patient is charged for an office visit.
c. The amount of a check returned by the bank is added to a patient's account.
d. A patient's bill is sent to the insurance company.

a. A patient is given a discount for paying in full at the time of the visit.

15 In which type of bookkeeping system is every transaction posted into two different records, once as a credit and one as a debit?
a. Medical office computer billing bookkeeping system
b. Single-entry bookkeeping system
c. Double-entry bookkeeping system
d. Pegboard bookkeeping system

c. Double-entry bookkeeping system

16 The account balance provided by the bank should always agree with the account balance of the medical office checkbook ledger. T or F

FALSE

17 The bag used to leave bank deposits in a night deposit box may contain an electronic device to allow the bank to identify the owner of the deposit bag. T or F

TRUE

18 The cash disbursements journal usually contains columns to track expenses by categories. T or F

TRUE

19 The petty cash fund should be replenished by writing a check to return the petty cash fund to the original starting amount. T or F

TRUE

20 What amount of money is left in the cash drawer at the end of the day?
a. None
b. A set amount used daily to provide change for patients who pay cash
c. All money collected during the day
d. Money received after preparing the bank deposit

b. A set amount used daily to provide change for patients who pay cash

21 What does it mean to close the day (close out the day)?
a. A manual day sheet can be destroyed.
b. The medical assistant has posted all charges and insurance payments.
c. All patients have been seen and staff can go home.
d. No further accounts receivable transactions can be made using that date.

d. No further accounts receivable transactions can be made using that date.

22 What does it mean to successfully reconcile a bank statement?
a. The bank has credited all the deposits the office has made.
b. The bank records and medical office records are in agreement.
c. There are adequate funds in the office checking account to cover anticipated expenses.
d. All of the checks that were written by the office have "cleared."

b. The bank records and medical office records are in agreement.

23 What is a valid system to reduce the number of manual checks that need to be written?
a. Delay ordering new supplies until the current supply is gone.
b. Pay bills every 6 months instead of every month.
c. Accept payments from insurance companies by electronic transfer.
d. Use an online bill payment system.

d. Use an online bill payment system.

24 What is an advantage of a computer billing system related to posting payments?
a. The record of the payment appears in various types of reports (ledger, day sheet, etc.).
b. Using a computer prevents human errors.
c. It is easier to verify that all charges and payments for the day were entered.
d. A record of cumulative financial activity for the month can be compiled.

a. The record of the payment appears in various types of reports (ledger, day sheet, etc.).

25 What is recommended when accepting credit cards in a medical office?
a. Credit cards may be accepted from any family member who has the same last name.
b. The patient name and signature should be verified when a credit card is accepted.
c. Credit cares should only be accepted from established patients.
d. Most medical offices refuse to accept credit cards.

b. The patient name and signature should be verified when a credit card is accepted.

26 What is the function of a daily journal (day sheet) in a bookkeeping system?
a. To keep a record of transactions related to a single patient
b. To keep a chronologic record of transactions each day
c. To record financial activity for the month
d. To keep a record of cumulative financial activity

b. To keep a chronologic record of transactions each day

27 What is the major disadvantage of the single-entry bookkeeping system?
a. There is no method to cross-check for accuracy of recording and calculations.
b. It requires more record keeping than other bookkeeping systems.
c. It is not commonly used, so it is unfamiliar to most people.
d. It requires extensive training to perform correctly.

a. There is no method to cross-check for accuracy of recording and calculations.

28 What is the term used to describe money that is owed to the medical office?
a. Revenue accounts
b. Accounts receivable
c. Accounts payable
d. Cash due accounts

b. Accounts receivable

29 What is usually collected as payment for a patient with managed care insurance at the time of an office visit?
a. Expected cost of the visit
b. Nothing
c. Co-payment
d. Expected cost of the visit minus the discount given to the managed care insurance plan

c. Co-payment

30 What must be given to patients with original Medicare if it is possible that Medicare might not cover the service which will be provided?
a. Important Notice from Medicare
b. Medicare Advance Beneficiary Notice
c. Nothing
d. Medicare fee schedule

b. Medicare Advance Beneficiary Notice

31 What precaution should be taken when accepting a credit card for payment by a patient?
a. The name on the card should be the name of the individual presenting the card.
b. The patient must show a second credit card issued in the same name.
c. The patient should sign a signature card that will be kept on file.
d. The patient should verbally verify the last four numbers of the credit card.

a. The name on the card should be the name of the individual presenting the card.

32 What term is used to describe the bills that the practice has for office rent, equipment rental, and salaries?
a. Accounts receivable b. Outgo accounts
c. Accounts payable
d. Accrual accounts

c. Accounts payable

33 What type of record is used to keep track of all the charges and payments for each individual patient?
a. Transaction entry record
b. Daily journal
c. Patient statement
d. Patient ledger

d. Patient ledger

34 What types of procedures usually are NOT covered by insurance?
a. Office visits
b. Consultations
c. Elective surgery
d. Preventative care
e. All are correct

c. Elective surgery

35 When a patient charge is entered into a computerized medical billing system, the posting is reflected both in the patient ledger as well as the daily record of charges. T or F

TRUE

36 When can a signature stamp be used to endorse a check?
a. When the words Pay to the order of appear above the endorsement b. When the check will be deposited
c. Never
d. When the check will be cashed by the individual whose signature is on the stamp

b. When the check will be deposited

37 When is income calculated if a medical office uses the cash basis of accounting?
a. When a charge is posted to a patient account.
b. At the time a patient bill is paid.
c. When a bill is sent to the patient.
d. At the end of the month in which service occurred.

b. At the time a patient bill is paid.

38 Where is the MICR line located on a check?
a. Top right corner
b. Along the bottom of the check
c. Top left side of the check
d. Above the date line

b. Along the bottom of the check

39 Which codes are necessary in order to submit insurance claims?
a. Diagnosis codes only
b. Codes are optional when submitting insurance claims
c. Both diagnosis and procedure codes
d. Procedure codes only

c. Both diagnosis and procedure codes

40 Which of the following is a reason the bank statement may not agree with the office record for a checking account?
a. There may be interest on the account that must be added to the balance.
b. All the outstanding checks have cleared the bank.
c. The office may have written more checks than usual during the month.
d. The statement is received by mail instead of online.

a. There may be interest on the account that must be added to the balance.

41 Which of the following is a way that patients make payments on their outstanding accounts?
a. Checks sent by insurance company through the mail.
b. Online payments made by credit or debit card through the practice website.
c. Automatic monthly payments made online from an Internet bank account.
d. Third-party checks presented at the time of the patient visit.

b. Online payments made by credit or debit card through the practice website.

42 Which of the following is an example of a debit adjustment (increases the amount the patient owes)?
a. Check returned by the bank for Not Sufficient Funds
b. Discount to an insurance company
c. Professional courtesy
d. Discount for cash payment

a. Check returned by the bank for Not Sufficient Funds

43 Which practice should the medical office avoid when accepting checks from patients?
a. Accepting the patient's paycheck after the patient has endorsed it to the office
b. Comparing the signature on a check to the signature on a valid ID
c. Making sure that the date on the check corresponds to the date of the visit
d. Asking for identification from patients who are not known to the office

a. Accepting the patient's paycheck after the patient has endorsed it to the office

44 Which type of check should the medical assistant accept from a patient?
a. Third-party check
b. Post-dated check
c. Check with the notation "payment in full" to pay a co-payment
d. Check for the outstanding amount
e. All are correct

d. Check for the outstanding amount

45 Who is responsible to determine the type or level of service provided to the patient?
a. Physician or other provider
b. Office manager
c. Whichever staff member is at the desk when the patient is ready to leave
d. Medical assistant

a. Physician or other provider

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What are common precautions for accepting checks in the medical office?

What are common precautions for accepting checks in the medical office? Checks should be accepted only for the outstanding amount. Checks should be scrutinized to be sure they are genuine. Third party checks should never be accepted.

What precautions should be taken when accepting a check quizlet?

Be sure the check has the correct date, amount, and signature. ... .
Payee, Payer. ... .
Endorsement. ... .
Restrictive endorsement. ... .
the misspelled was followed by the correct way. ... .
1 1/2. ... .
be sure to receive a record of deposit..

What precaution should be taken when accepting a credit card for payment by a patient?

What precaution should be taken when accepting a credit card payment by a patient? The name on the card should be the name of the individual presenting the card.

What are four ways that payments are made to a patient account?

Patients pay at the time of service in full or part..
Patient makes a payment through the mail..
Make an online payment through the medical practice website..
Insurance company by mail, electronic transfer..