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Terms in this set (25)The coordinated sequence of functional activities necessary to transform inputs into the finished goods or services is called the: Value chain What are the two principal kinds of innovation? Incremental product & quantum products Of the two types of innovation processes, which is the most common? Incremental What aspect of management is involved in bringing new or improved goods and services to the market? Product development According to the textbook, the three strategies that managers use to develop innovative products are : Establish cross-functional teams & establish a stage-gate development funnel & involve both customers and suppliers A strategy to evaluate product development proposals and decide which to support or reject, is . ________. stage-gate development funnel The stage gate development funnel is used to filter out and choose which ______ will be developed. Products Stage gate development - technique that managers use to focus on main projects and not spread thinly over too many projects Stage 1 - managers encourage employees to come up with as many new product ideas Gate 1 - Proposals are submitted to a cross-functional team of managers Stage 2 - draft a detailed product development plan Gate 2 - plan reviewed by senior management committee Stage 3 - the Development stage A complete product development plan includes _________. An analysis of the product's market potential strategic and financial objectives a list of technological requirements a list of desired product features
Developing a product development plan can take about: 3 months Cross-functional teams, which include many different managers in different departments, allow for a _______. Important to have a leader to give team direction and focus. high level of coordination, for functional managers development of new, often radically different, kinds of goods and services Quantum product improvements and refinements of existing products over time incremental product The product development plan should include a list of ________. Human resource requirements & financial requirements Product layout Machines are organized so that each operation needed to manufacture a product or process a patient is performed at a workstation arranged in a fixed sequence fixed - position layout the product stays in a fixed position. Its component parts are produced in remote workstations and brought to the production area for final assembly process layout Workstations are not organized in a fixed sequence. Rather each workstation is relatively self - contained, and a product goes to whichever workstation is needed to perform the next operation to complete the product What are the general qualities or attributes that define what customers want? Customized to their needs Quick Service low price high quality What are two main concerns for facillty managers when designing facility layout? Cost of setting up equipment & location of workers and machines Organizations must correctly identify their _________ and pursue strategies that best meet their needs. Customers With the use of technology the value chain process can be _________ improved The _____ plan specifies all of the relevant information that managers need to decide whether to go ahead with a full-blown product development effort. Product development ________ focuses on improving the quality of an organization's products and stresses that all of an organization's value chain activities should be directed toward this goal. Total Quality Management Which of the following best describes customer relationship management (CRM)? Developing an ongoing relationship with customers _________ focuses on improving value chain processes to increase quality Six Sigma Sets with similar termsValue Chain Management: Functional Strategies for…19 terms kevinrous OSCM-CH. 423 terms WillinghamB16 Ch. 4 - Product and Process Innovation (Quiz #10)23 terms Dunbah Value Chain Management24 terms fpovis Sets found in the same folderMod 2: CH. 19 Q's25 terms mir_mill MAN&ORG CH532 terms taschumacher3 Unit 2: Leadership23 terms sabelomosh MGMT 303 Final Ch. 472 terms audrey_welsch Other sets by this creatorChapter 10: Managing Organizational Structure and…29 terms adamgpgarcia Chapter 8: The Manager as a Planner and Strategist12 terms adamgpgarcia Chapter 636 terms adamgpgarcia Chapter 224 terms adamgpgarcia Other Quizlet setsChapter 214 terms mml1013 Pharmacology29 terms nandilewis21PLUS Chapter 11123 terms kmp2639 MGT 431 Exam 135 terms mary_miller68 Related questionsQUESTION A person is in custody and provides a voluntary statement to the police without being asked any questions such statement will be not admissible unless the person has been advised Miranda rights 3 answers QUESTION What is negligent entrustment and what are the consequences? 15 answers QUESTION If you are part of a merit pay system, your pay increases will be based on some assessment of how well you perform. 3 answers QUESTION Which member of a restaurant or food-service operation oversees the kitchen, from supervising all kitchen employees to purchasing food supplies and making decisions about the menu item 5 answers What aspect of management is involved in bringing new or improved goods and services to the market quizlet?Product development is the management of the value chain activities involved in bringing new or improved goods and services to the market.
Which product innovation results in gradual improvements and refinements of products over time?The gradual improvement and refinement of existing products over time as existing technologies are perfected are called incremental product innovations.
Are a major source of information about the causes of poor quality so it's important that managers solicit employee suggestions about improvements?Solicit input from employees. Employees are a major source of information about the causes of poor quality, so it is important that managers establish a system for soliciting employee suggestions about improvements that can be made.
Which statement best describes the materials management function of the value chain?Which of the following best describes the materials management function of the value chain? It controls the movement of physical materials from the procurement of inputs through production and to distribution and delivery to the customer.
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The stage-gate development funnel is used to filter out and choose which ______ will be developed.
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