What is the most consistent concern of the nurse as a manager? Show a. To develop long-range career goals b. To coordinate patient care while meeting the agency goals The role of the nurse as manager has evolved into a complex one that includes organizing What action would be an appropriate first step for the nurse to take toward becoming an a. Learn how to effect and direct the change process. c. Develop communication and interpersonal skills. Effective managers have
a balanced mix of management skills and leadership qualities. There What do the responsibilities of the nurse manager include?
a. Planning and organizing how nursing care can most effectively be delivered a. Planning and organizing how nursing care can most effectively be delivered Managers must be attentive to both dimensions of their job: the
mission and goals of the The nursing staff in a busy unit enjoys autonomy and needs minimal direction for patient care. Which leadership style would be most effective in this unit? a. Democratic a. Democratic The democratic manager is people oriented and emphasizes effective group functioning. The decisions when staff participation is not necessary. An authoritarian leader makes decisions Which statement best describes effective leadership by the nurse manager? a. Directs a staff nurse to modify his/her communication skills b. Fosters behavior changes in one staff member that have positive effects on the others Leadership in established groups should be democratic and leave members feeling positive The nurse manager is beginning the process of problem solving. Which action should be taken a. Define the
problem a. Define the problem The good manager will guide the process of defining or identifying the problem by asking the A nurse is using the decision-making process. Which action should be taken first? a. Evaluate the outcome. c. Set the objective. Decision making requires the definition of a clear objective to guide the process. The nurse must set the
objective before proceeding to the other steps in the decision-making process. Which statement by the nurse shows understanding of the primary advantage in using the group process in decision making? "The process a. increases the time spent discussing alternatives." d. promotes acceptance of the decision by the group." When the group has input in the decision-making process, there is more acceptance of the group's decision. Groups can be beneficial to the decision-making process. Groups generally offer the benefits of a broader knowledge base for
defining objectives and more creativity in A nurse is interested in moving into a management position. Which action would assist with accomplishing this? a. Use of reward power c. Use of expert power An expert refers to someone who is knowledgeable, experienced, and respected in his or her area of nursing. This type of expert power would assist the nurse to advance to higher positions in nursing. Reward power is closely linked with legitimate power in that it comes about because the individual has the power to provide or withhold rewards. Legitimate power is power connected to a position of authority. Coercive power is power derived from the fear of consequences. A nurse is respected by peers for clinical skills and effective interpersonal relationships. The nurse has studied diabetic patient educational needs and consults with several units. What type of power does this nurse possess? a. Informational d. Expert Expert power is based on specialized knowledge, skills, or abilities that are recognized and respected by others. Those who have information that others need to perform their duties have The nurse manager on a surgical unit receives notification that multiple victims of a plane crash will arrive at the hospital momentarily. What is the most appropriate leadership style to adopt in this situation? a. Autocratic a. Autocratic The authoritarian or autocratic style of management has its emphasis on the tasks, which The nurse manager tells the patient that he must eat his breakfast before getting out of bed. What type of power is the nurse manager using? a.
Legitimate power c. Coercive power Coercive power is power derived from the fear of consequences. Expert power is based on Which statement by the staff nurse shows an adequate understanding of the nurse manager a. "is given information and power through an official position." b. "coordinates group activities toward a common goal." The manager coordinates the activities of the group to maintain balance and direction. There are generally four functions the manager performs: planning (what is to be done), organizing (how it is to be done), directing (who is to do it), and controlling (when and how
it is done). The nurse manager is giving a presentation on the disadvantages of democratic leadership in group functioning. Which statement shows an understanding of this type of leadership? a. "Requires more time and effort to make decisions and accomplish goals" a. "Requires more time and effort to make decisions and accomplish goals" Because of the encouragement of participation in decision making and the democratic leadership's emphasis on group function, decision making becomes more involved with consensus and is less timely. Democratic leadership encourages group participation and works to reduce any type of scapegoating behavior among members because everyone has equal voice. The group democratically makes decisions and determines outcomes that are not controlled by management A nurse is unhappy about the way medications are being administered on the unit. What does the nurse need to do first to facilitate a change in the process? a. Initiate a new method starting with assigned patients b. Discuss concerns with fellow nurses to determine interest in changing. For the nurse to be
successful the initial step is to consider all the factors that might cause resistance to change and to involve those who might be willing to help champion a change. Once this has been done, the team can design strategies to improve the process. The nurse cannot just start using a new process for individual patients. Developing a better method is A nurse wants to implement a change in the work environment. Which of the following actions would be the most important thing to do? a. Ask for suggestions from peers working in other institutions. c. Seek input from coworkers from the beginning. Seeing the input from coworkers from the beginning is an important component of initiating change in the work environment. In the unfreezing phase, all of the factors that may cause resistance to change are considered. Others who may be affected by the change are sought out to determine whether they recognize that a change is needed and to determine their interest in If many complaints arise about a newly developed procedure, what is the best way to handle them? a. Discontinue the change because it is not working. d. Analyze the complaints and alter the plan as needed In handling complaints about a new procedure, consideration should be given to bringing in a person with expert power or back to the group with the complainers' input and returning to What types of changes in management can be anticipated with the introduction of generations X and Y to the nursing workforce? a. More flexible work time and increased personal responsibility for work outcomes a. More flexible work time and increased personal responsibility for work outcomes Members of Generations X and Y are more independent and place a higher value on personal The nurse understands that having a stand-up meeting versus the traditional (sitting at a a. Contingency-style leadership b. Evidence-based management protocols Nurses are expected to practice using evidence-based protocols and interventions for clinical decision making, and managers are expected to use those management practices that are
not A nurse manager has an adequate understanding of this nursing role when making which of the following statements? a. "A manager selects or assumes a role." d. "I was appointed to my role." Although a manager is assigned or appointed to a role, a leader selects or assumes a role. The Which of the following actions is consistent with a nurse leader? a. A nurse who encourages staff to give excellent patient care a. A nurse who encourages staff to give excellent patient care A nurse leader is someone who influences others, such as a nurse who encourages staff to give excellent patient care. A nurse who performs and writes staff evaluations is functioning as a nurse manager. Giving medications is a function of the staff or bedside nurse. A nurse manager has received a report that indicates the infection rate on the unit has gone
up a. Post the report for staff to read. d. Provide a mandatory hand hygiene in-service to all staff. The nurse manager has a duty to implement and mandate interventions to reduce
infection Which of the following actions by the nurse manager would indicate an autocratic management style? a. Allows staff members to make most of the
decisions b. Makes most of the decisions without input from the staff members The autocratic manager uses an authoritarian approach to direct the activities of others. This The nurse manager identifies which of the following as the most critical step in problem solving? a. Brainstorm all the possible solutions b. Identify the problem The most critical step in the problem-solving process is to identify the problem. Brainstorming solutions, evaluating possible solutions, and choosing a solution occur after the problem have been identified. Which action by the nurse indicates placement in the unfreezing phase of Lewin's ChangeTheory? a. The nurse reconsiders if he or she is resistant to change. a. The nurse reconsiders if he or she is resistant to change. Lewin's Change Theory consists of three phases: unfreezing, moving, and refreezing. In the The nurse manager oversees a busy unit that has experienced several major changes recently. The manager notes the staff comply with the changes but seem depressed and lack energy. What action by the manager is the best? a. Remind them that the changes were for the best c. Allow nurses to move at their own paces. These nurses are in a state of resignation. While they continue to comply with the changes, their energy is low. The manager needs to let them work at their own pace, and since they are complying, no reminders of why the changes were needed or pep talks with treats are necessary. Eventually, the changes will become ingrained and the energy level will rebound. Which of the following actions is consistent with a manager? (Select all that apply.) a. Planning the agenda for a staff meeting a. Planning the agenda for a
staff meeting Managers plan, direct, organize, and control activities designated to their staff. Giving blood A nurse manager is in the planning phase in a new job. Which actions show this? (Select all that apply) a. Developing goals that reflect the mission and vision of the organization a. Developing goals that reflect the mission and vision of the organization In the planning phase, the nurse manager will develop goals, define strategies, and plan for Which of the following statements by the nurse reflect transformational leaders? (Select all that apply.) a. Lifelong learners a. Lifelong learners Transformational leaders are lifelong
learners, courageous change agents, and value-driven Which of the following describe the reward power used by the nurse manager? (Select all that apply.) a. A nurse manager who allows employees to initiate schedule changes a. A nurse manager who allows employees to initiate schedule changes Reward power occurs when nurse managers provide or withhold rewards. A nurse manager who is perceived as an expert has expert power. A nurse manager who is well liked by the majority of the staff has referent power. A nurse manager who has information needed by others to perform their jobs has informative power. The nurse manager who uses fear of consequences is using coercive power. What do the primary responsibilities of a nurse manager include?Nurse managers are responsible for supervising nursing staff in a hospital or clinical setting. They oversee patient care, make management and budgetary decisions, set work schedules, coordinate meetings, and make decisions about personnel.
What are the responsibilities of a nurse manager quizlet?The role of the nurse as manager has evolved into a complex one that includes organizing patient care, directing personnel to achieve agency goals, and allocating resources.
What is the nursing management process?Nurse management is the process of directing teams and nursing departments to maintain best practices and organization when providing care to patients.
Which responsibility of the nurse manager differs from the responsibilities of a nurse leader quizlet?Which responsibility of the nurse manager differs from the responsibilities of a nurse leader? Budgeting is the responsibility of a nurse manager. The role of nurse leader is to motivate the nursing subordinates. Resolving conflicts is the responsibility of both the nurse leader and the nurse manager.
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