How do you fix there is a problem with this Windows Installer package a program run as part of the setup did not finish as expected?

Customers who viewed this article also viewed

CTX140426

{{tooltipText}}

Article | Fixed Issues | {{likeCount}} found this helpful | Created: {{articleFormattedCreatedDate}} | Modified: {{articleFormattedModifiedDate}}

Applicable Products

  • Receiver for Windows

Symptoms or Error

When attempting to uninstall Citrix HTML5 client the following error is displayed:

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action DeleteFolder, location: C:\Windows\Installer\MSI6049.tmp, command: /c if exist "C:\ProgramData\\Citrix\HTML5 Management\HTML5Client" ( rmdir /S /Q "C:\ProgramData\Citrix\HTML5 Management\HTML5Client")

The event log shows the following error message:

How do you fix there is a problem with this Windows Installer package a program run as part of the setup did not finish as expected?


Solution

Use the following Microsoft Fix-It utility to detect and fix problems with programs that cannot be installed or uninstalled:
http://support.microsoft.com/mats/Program_Install_and_Uninstall


Problem Cause

This error may occur if some MSI packages are not properly removed from (Add/Remove Programs) or (Programs & Features). The remnants of the corrupted installation can sometimes prevent installation and uninstallation of software.


Additional Resources


Was this page helpful? Thank you! Sorry to hear that. Please provide {{ feedbackPageLabel.toLowerCase() }} feedback.

Please provide article feedback Feel free to give us additional feedback! What can we do to improve this page?

Email

Email address is required

Please verify reCAPTCHA and press "Submit" button

Failed to load featured products content, Please try again .

Reported In

Reported In shows products that are verified to work for the solution described in this article. This solution might also apply to other similar products or applications.

Issue Details

I am trying to install an NI driver, but during the installation I receive the following message:

There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
 

Solution

  1. Turn off any anti-virus software you have on your computer.
  2. Disable any firewall that is preventing the software to install.
  3. Use the computer's administrator session and credentials when installing.
  4. Try running the installer with the Run as Administrator mode, accessible by right clicking on the setup.exe file.

If these steps are unsuccessful in resolving your error, please contact NI Support.

Additional Information

This error is often related to the installer being blocked to add or modify necessary registry keys in the operating system. Often caused by the anti-virus software on your computer, or by not having the required administrator permissions to do so. Once the installer completes, you can safely enable the anti-virus software.

You can also encounter this error when trying to install software on a virtual machine that does not have administrator privileges on the host operating system underlying the virtual machine. Make sure that your virtual operating system has administrator privileges to make edits to registry files owned by the host operating system.

Issue:

While trying to install Nastran the error message below appears and after pressing OK a generic 1603 error message such as one of the following is displayed:

There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
 

Install error: Autodesk Inventor Nastran 2022
The install couldn't finish.
Error 1603

Search for a solution

Causes:

  • Missing path in the environment variable.
  • Corrupted Installer.
  • Corrupted Registries entry.
  • Antivirus is conflicting with the install.

Solution:

In order to fix the issue check the Windows environment variable PATH. If "C:\Windows\system32" is missing, add it by doing the following:

  1. From the Windows search command on the Task Bar, start typing environment.
  2. When located, choose the option "Edit the system environment variables" to display the "System Properties" dialog.
  3. Choose "Environment Variables...".
  4. The PATH variable will exist in the User variables list and System variables (See Figure 1).
  5. Edit each one to see if "C:\Windows\system32" exists (See Figure 2).
  6. Add the folder name to the system variables if it is missing from both lists.
  7. Click OK to close all dialogs.
  8. Repeat the installation.

Figure 1: The PATH variable exists for the user and system variables. Each list may contain different entries.
 

Figure 2: Confirm that C:\Windows\system32 exists in one of the lists. Note that "C:\Windows" may be represented as %SystemRoot% as shown here (to indicate where Windows is installed).

If the above solution should not work, try also:

  • Check to see if software actually did install and is experincing issue as per: Nastran button does not appear on the Environment tab in Inventor.
  • Re-download affected from the Autodesk Account by using Browser Download method.
  • Perform a clean uninstall Autodesk software.
  • Make sure these steps are followed: Best practice for installing Autodesk Products.
  • Disable antivirus. Refer to: Autodesk Licensing Service: Known Conflicting Applications.

Products:

Inventor Nastran;

How do you fix there is a problem with this Windows Installer package a program required for this install to complete could not be run?

Fixed “There is a problem with this Windows installer package”.
Method 1: Make sure you have administrative permissions..
Method 2: Use the Program Install and Uninstall troubleshooter..
Method 3: Repair the software..
Method 4: Re-register Windows Installer..
Method 5: Restart the Windows Installer service..

How do you fix a DLL required for this install to complete could not be run?

a DLL required for this install could not be run. Contact your support personnel or product vendor” it means that you need to download or update your windows installer package in your pc. Go to the Windows menu > Control panel > Windows update and install the updates.

How do I fix error 1722 there is a problem with this Windows installer package?

Some software programs are corrupted..
Quick Fixes. ... .
Enable the Windows Installer. ... .
Run the Microsoft Program Install and Uninstall Troubleshooter. ... .
Unregister and Re-Register the Windows Installer. ... .
Use the SFC and DISM Tools. ... .
Install Programs in Safe Mode. ... .
Perform a Clean Boot and Use a Third-Party Uninstaller..