Documentation reveals how the system works from both a technical and end-user standpoint.

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Documentation reveals how the system works from both a technical and end-user standpoint.

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Copyright © 2020 Pearson Education, Inc.

Management Information Systems: Managing the Digital Firm, 16e (Laudon)

Chapter 13 Building Information Systems

1) The four kinds of structural organizational change enabled by IT, in order from least to most

risky, are:

A) rationalization, automation, reengineering, and redesigning.

B) rationalization, automation, reengineering, and paradigm shift.

C) automation, rationalization, redesigning, and paradigm shift.

D) automation, redesigning, restructuring, and paradigm shift.

E) paradigm shift, reengineering, rationalization, and automation.

Answer: C

Difficulty: Moderate

AACSB: Analytical thinking

LO: 13-1: How does building new systems produce organizational change?

2) In automation:

A) more manual steps are required.

B) business processes are reorganized to cut waste and eliminate repetitive, paper-intensive

tasks.

C) new products are explored first.

D) employees are enabled to perform their tasks more efficiently.

E) business processes are added.

Answer: D

Difficulty: Moderate

AACSB: Reflective thinking

LO: 13-1: How does building new systems produce organizational change?

3) Which of the following is more powerful than rationalization of procedures?

A) Business process redesign

B) TQM

C) Automation

D) Six sigma

E) Systems analysis and design

Answer: A

Difficulty: Easy

AACSB: Reflective thinking

LO: 13-1: How does building new systems produce organizational change?

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showing how the system works from both a technical and end-user standpoint isfinalized during conversion time for use in training and everyday operations. Lack of proper trainingand documentation contributes to system failure, so this portion of the systems development processis very important.Production and MaintenanceAfter the new system is installed and conversion is complete, the system is said to be inproduction.During this stage, the system will be reviewed by both users and technical specialists to determinehow well it has met itsoriginal objectives and to decide whether any revisions or modifications are in order. In someinstances, a formalpostimplementation auditdocument is prepared. After the system has beenfine-tuned, it must be maintainedwhile it is in production to correct errors, meet requirements, or improve processing efficiency.Changes in hardware, software, documentation, or procedures to a production system to correcterrors, meet new requirements,or improve processing efficiency are termedmaintenance. Approximately 20 percent of the timedevoted to maintenance is used for debugging or correcting emergency production problems. Another20 percentis concerned with changes in data, files, reports, hardware, or system software. But 60 percent of allmaintenance work consists of making user enhancements, improving documentation, and recodingsystem components for greater processing efficiency. The amount of work in the third category ofmaintenance problems could be reduced significantly through better systems analysis and designpractices.Structured methodologies have been used to document, analyze, and design information systemssince the 1970s.Structuredrefers to the fact that the techniques are step by step, with each stepbuilding on the previous one.Structured methodologies are top-down, progressing from the highest, most abstract level to thelowest level of detail—from the general to the specific. Structured development methods areprocess-oriented, focusing primarilyon modeling the processes, or actions that capture, store, manipulate, and distribute data as the dataflow through a system. These methodsseparate data from processes. A separate programmingprocedure must be written every time someone wants to take an action on a particular piece of data.The procedures act on data that the program passes to them.The primary tool for representing a system’s component processes and the flow of data betweenthem is thedata flow diagram (DFD). The data flow diagram offers a logical graphic model ofinformation flow, partitioning a

What is a diagram used to document the process of the current system or to provide a model of a proposed new system?

A flowchart is a diagram that depicts a process, system or computer algorithm. They are widely used in multiple fields to document, study, plan, improve and communicate often complex processes in clear, easy-to-understand diagrams.

Which process develops a detailed description of the functions that a new information system?

Requirements analysis carefully defines the objectives of the new or modified system and develops a detailed description of the functions that the new system must perform.

What are the first three steps in BPM?

Steps of a BPM lifecycle.
Step 1: Design. Most processes include a form to collect data and a workflow to process it. ... .
Step 2: Model. Represent the process in a visual layout. ... .
Step 3: Execute. Execute the process by testing it live with a small group first and then open it up to all users. ... .
Step 4: Monitor. ... .
Step 5: Optimize..

What is used in the systems analysis phase to determine whether the solution is achievable from a financial technical and organizational standpoint?

System analysis also involves a feasibility study used to determine whether the proposed solution is achievable, from a financial, technical, and organizational standpoint, given the organization's resources and constraints.