Related Questions
A first time PC owner drops off their brand new PC for service, reporting that it is slow and the A. "Your PC's memory was installed incorrectly. I removed it and put it back in. Additionally the XMP profile needed to be adjusted for TCA." B. "It was very complicated and technical in nature. If you do not mess with the settings, it should be fine from now on." C. "You had the DDR3-1600 set up wrong; you set it for 1.5v and single channel." D. "The PC's memory, or RAM, needed to have the correct settings applied to be utilized correctly. It should work fine now." A technician would like to load an operating system CD on startup. Which of the following settings would a technician change in the BIOS? A. Enable TPM B. Enable BIOS password C. Disable TPM D. Boot sequence During which of the following phases of the imaging process is the latent image exposed to toner? A. Charging B. Developing C. Exposing D. Transferring Which of the following is an APIPA address? A. 10.10.x.x B. 169.254.x.x C. 192.168.x.x D. 255.x.x.x Which of the following expansion slots would support the HIGHEST transfer speeds for high-end graphics cards? (Select TWO). A. PCIe B. AGP 8x C. PCI D. ISA E. AGP Which of the following configurations would be set after installing a new modem card? A. IEEE 1394 B. USB C. Serial D. eSATA Which of the following memory features allows for the protection against random inconsistencies in the transfer of the data? A. Low latency B. Dual channel C. ECC D. Single channel Which of the following memory types is MOST commonly found in Pentium 4 class and newer desktop PCs? A. SIMM B. RAMBUS C. SODIMM D. DIMM Which of the following parts of a laptop screen provides illumination for the LCD? A. Inverter B. Backlight C. Inverter connector cable D. Bezel Which of the following safety devices would be employed to prevent static discharge between a computer and a technician? A. Non-Magnetic screwdriver B. Voltmeter C. Electrical tape D. ESD mat To configure two drives for MAXIMUM performance, which of the following RAID types hould be used? A. RAID 0 B. RAID 1 C. RAID 5 D. RAID 10 A technician is tasked with selecting components to build a computer that will be used for computer aided drafting and computer aided modeling. Which of the following components are the BEST choices? (Select TWO). A. Triple channel memory B. MIDI sound card C. TV tuner D. Onboard graphics E. Socket 1366 CPU Which of the following wireless protocols is limited to operating in the 5 GHz range ONLY? A. 802.11a B. 802.11b C. 802.11g D. 802.11n Which of the following printing technologies uses piezoelectric pressure pads to produce small bubbles that are moved to the paper? A. Impact B. Thermal C. Laser D. Inkjet When installing a printer in Windows, which of the following is the purpose of the Additional Drivers button on the Sharing tab in the printer's properties? A. To add additional drivers to emulate a different printer B. To add additional drivers for other printers on the computer C. To add additional drivers for other operating systems D. To add additional drivers for different printing modes Which of the following is MOST likely to have a physical switch on a laptop that allows it to be turned off without going into the BIOS? A. External display B. Webcam C. Overclocking D. Wireless ECC memory is primarily used in which of the following computers? A. Tablet B. Desktop C. Server D. Laptop Which of the following protocols would an email client use? A. HTTP B. SNMP C. POP3 D. SFTP Which of the following standards would be used on a wireless router to support speeds up to 150 Mbps? A. 802.11a B. 802.11b C. 802.11g D. 802.11n Which of the following should a technician check FIRST before upgrading the RAM in a laptop? A. The speed of the FSB B. The motherboard specifications C. The BIOS manufacturer D. The operating system version A technician has replaced a bad internal WLAN card in a Windows 7 Professional laptop. The WLAN card is listed in Device Manager as enabled and working. Which of the following should be done NEXT to use the card? A. Change the security passphrase of the network. B. Configure encryption on the router D. The firmware and drivers must be updated to the latest version. A technician is not able to boot to Windows OS. A "Non-bootable device found" message appears on the screen when the computer restarts. Which of the following is the MOST possible cause of the error message? A. MBR is corrupt on the HDD. B. HDD is set to Cable Select. C. The operating system is corrupt. D. A bootable HDD is not recognized in the BIOS. A printer is not pulling paper out of the paper tray. Which of the following is the MOST possible cause of the problem? A. Pickup rollers B. Print head C. Drum D. Fuser Which of the following connector types is found on coaxial cables? A. F B. ST C. RJ-11 D. RJ-45 Which of the following is the correct pin out for T568B? A. Orange/white, orange, green/white, blue, blue/white, green, brown/white, brown B. Blue, blue/white, orange/white, orange, brown/white, brown, green/white, green C. Green/white, green, orange/white, blue, blue/white, orange, brown/white, brown D. Orange/white, orange, brown/white, brown, green/white, green, blue, blue/white Which of the following lists the correct non-overlapping channels in 2.4 GHz? A. 1, 6, 11 B. 2, 4, 6, 8, 10 C. 3, 6, 9 D. 5, 11 A home user working outside an office reports that their laptop is no longer connecting to the Internet. Which of the following would a technician recommend to check FIRST? A. Windows Firewall settings B. DHCP settings C. Disable HomeGroup D. Wireless on/off switch A technician installed a new docking station for a user and they have lost the ability to connect to the network. Which of the following is the MOST likely reason? A. DHCP is disabled B. The network is down C. Device drivers are not loaded D. The product is not compatible Which of the following expansion slots uses a serial connection? A. PCI B. PCI-X C. PCIe D. AGP Which of the following provides the MOST storage capacity? A. Floppy diskette B. Blu-ray C. DVD D. CD-ROM Which of the following provides the BEST protection from brown outs? A. Surge suppressor B. Computer power supply with built in surge protections C. Motherboard with built-in surge protection D. Uninterruptible power supply Proper lifting technique for heavy items is: A. To use gloves to pick up the item. B. To squat and lift from the legs. C. To have two people bend down and pick the item up. D. To bend down and lift the item up. When a grounding strap is not available, a technician can ground by touching the computer's: A. Power supply. B. CPU fan. C. Memory chips. D. Motherboard. A technician needs to configure a computer with an external storage drive. Which of the following interfaces would provide the FASTEST throughput? A. USB 2.0 B. eSATA C. CAT5 D. FireWire Which of the following connector types uses a single RCA style connector? A. DVI B. VGA C. RGB D. Composite video A technician replaces a computer's NIC with a wireless card. The user wants to save the NIC. Which of the following should the technician use to preserve the NIC? A. ESD mat B. ESD wrist strap C. Sealable plastic bag D. Anti-static bag A technician needs to replace a computer's hard drive. Which of the following should the technician do FIRST? A. Remove network connections B. Remove the RAM C. Self ground on the computer case D. Disconnect power to PC When a user's computer boots, a message shows that reads: "Alert! Cover previously removed." Which of the following was configured in the BIOS to cause this alert? A. Boot sequence B. Date/time clock settings C. Intrusion detection D. Virtualization support When servicing a laptop, which of the following components usually requires the keyboard to be removed before the component can be replaced? A. Processor B. Hard drive C. Battery D. Optical drive Which of the following laptop displays would provide the BEST viewing angle? A. Passive matrix B. TFT LCD C. DLP D. Plasma When setting up for a projector presentation, which of the following laptop function keys usually needs to be toggled? A. Contrast B. Brightness C. Display D. Bluetooth A user, Ann, states that her laser printer has a smudge that repeats itself every couple inches down the center of each page. Which of the following components MOST likely needs replacing? A. Rollers B. Fuser C. Toner drum D. Pickup assembly A laptop's wireless card shows up in the Device Manager, but the signal strength is always one bar. This is caused by which of the following? A. The signal is disabled in the wireless utility B. Disconnected or broken antenna C. Disconnected or broken inverter D. The wireless switch is turned off Which of the following cables is prone to electromagnetic interference? A. STP B. PVC C. Plenum D. UTP Which of the following cable types has a MAXIMUM transfer speed greater than 1 Gbps? A. CAT6 B. CAT5 C. CAT5e D. STP RG-59 is a designation for which of the following cable types? A. Plenum B. Fiber optic C. Twisted pair D. Coaxial Which of the following wireless standards provides the STRONGEST encryption? A. WPA2 B. WPA C. WEP64 D. WEP128 Which of the following memory types would MOST likely be installed in a laptop in the form of DDR3? A. SODIMM B. DIMM C. CRIMM D. RIMM Which of the following ports is used by default for DNS traffic? Which of the following ports is used by default for IMAP traffic? A technician is asked to verify that a CAT5 patch cord, created by another technician, is in working order. Which of the following tools should the technician use to verify the patch cord? A. Multimeter B. Toner probe C. Loopback plug D. Cable tester Which of the following is the FIRST thing a technician should do before putting their hand inside a computer case? A. Acquire the appropriate tools that are going to be used. B. Touch the case to discharge static. C. Remove loose jewelry. D. Refer to manufacturer documentation. Which of the following socket types is for an Intel CPU? Which of the following cable types is MOST often found in Plain Old Telephone Service (POTS)? A. RG-6 B. CAT3 C. RG-59 D. Multi-mode Which of the following memory types has 184 pins? A. DDR3 B. DDR C. SDRAM D. DDR2 The term SFF refers to which of the following? A. CPU speed B. Memory size C. Motherboard size D. HDD size A threaded coaxial connector used to connect to a TV tuner is MOST often referred to as which of the following? A. F-connector B. RJ-11 connector C. IEEE 1394 connector D. RJ-45 connector A dial-up modem uses which of the following types of connectors? A. RJ-11 B. RG-59 C. RJ-45 D. RG-6 The MAXIMUM transfer rate of eSATA is: A. 1.54 Mbps. B. 2.0 Gbps. C. 3.0 Gbps. D. 480 Mbps A technician installs a new high-end gaming card into a computer but is not seeing any video. Which of the following power connectors did the technician MOST likely forget to install? A. 4/8-pin 12v B. 6/8-pin Molex C. 20-pin main D. 24-pin main Which of the following should a technician do FIRST after receiving a call from a customer asking for assistance? A. Confirm the user and the associated issue. B. Confirm the hardware make, model, and serial number. C. Escalate the call to a supervisor. D. Assign the appropriate status for the problem. Which of the following would be the BEST response a technician should give a customer who inquires about how long it will take to repair their PC? A. The technician should ask the customer when they would like the computer to be completed. B. Inform the customer that others will be helped first, but they will complete the repair as soon as possible. C. Based on the technician’s assessment, give the customer an estimated time of completion. D. Ask the customer to check in with the technician daily, until all work is completed. After having difficulty printing, a user, Joe, informs a technician that the print server needs to be reset because there are a number of documents pending in the printer on the control panel. The technician understands that the real solution is to clear a paper jam. Which of the following is the MOST appropriate response the technician should give Joe? A. Inform Joe that there are print jobs piling up, but the cause is a paper jam, and a technician is fixing the issue now. B. Tell Joe that he was incorrect about the print server, and ask him open-ended questions to see if he has further suggestions. C. Thank Joe for his help with solving the issue, and let him know that a technician is in the process of resetting the print server. D. Remove the paper jam from the printer and offer Joe some reference materials so he can be more helpful in the future. A technician realizes the problem Ann, a customer, is having before she is done explaining all the symptoms. Which of the following is the BEST action for the technician to take? A. Continue listening to Ann’s explanation until she is finished then refer her to a website so she can find the proper resolution. B. Ask Ann to repeat the problem and all the symptoms several times in order for the technician to verify all the facts. C. Finish listening to Ann’s explanation without interrupting if it will not take an excessive amount of time. D. Politely tell Ann that the technician knows the proper solution and that no further explanation is necessary. Which of the following display types uses a charged gas method of illumination? A. OLED B. CRT C. LED LCD D. Plasma Which of the following laptop hardware components requires a re-soldering process in order to replace properly? A. Mini PCIe wireless card B. Heat sink C. DC jack D. Li-Ion battery Which of the following should be used when building a high-end graphics workstation for CAD applications? (Select TWO). A. Main memory of 8 GB or more B. PCI-e video card with large amount of memory C. More than 4 accessible USB 2.0 ports D. A 32-bit OS to handle the large amount of expected disk I/O E. An eSATA external drive A user, Ann, is experiencing headaches and motion sickness symptoms when using her new computer monitor. Which of the following can a technician adjust to help Ann? A. Privacy filter B. Refresh rate C. Use a digital signal D. Brightness Which of the following protocols is used by a server to assign IP addresses? A. DNS B. SMTP C. LDAP D. DHCP Which of the following protocols is used to translate fully qualified domain names into IP addresses? A. LDAP B. DNS C. DHCP D. SMTP Which of the following is enabled in the BIOS that will prompt a user, Joe, to enter his password every time the laptop performs a POST? A. Power User access B. Power on password C. Administrative password D. User profile access Which of the following is a private class B IP address? A. 10.0.15.1 B. 172.16.0.1 C. 172.33.1.1 D. 192.168.1.1 Which of the following is the MOST important aspect of the chain of custody? A. Reporting B. Preservation C. Observation D. Documentation A PC cannot connect to the network. A network card was purchased without documentation or driver discs. Which of the following is the BEST way to install it into this machine? A. From the PC, download and install the drivers B. Run Windows update to install drivers C. Copy drivers to flash drive and install D. Purchase the disc online and install Which of the following requires a MINIMUM of four hard drives? A. RAID 0 B. RAID 1 C. RAID 5 D. RAID 10 A coworker has reported that someone has engaged in prohibited activity. The supervisor has asked the technician to quarantine the PC until police arrive. Which of the following should the technician do? (Select TWO A. Allow the user to continue working B. Check for viruses C. Re-image the hard drive D. Document time/date for later reference E. Prevent users from accessing the PC F. Turn off PC A customer has asked for the ability to operate dual digital monitors. Which of the following is the BEST solution for accomplishing this? A. Split the onboard video port. B. Update the video drivers to allow for multiple monitors. C. Add an adaptor to the onboard VGA port. D. Install a video card with multiple DVI ports. A customer has purchased a 1TB internal hard drive. The customer would like to have it installed as a data drive in their existing system. The technician discovers there is no spare power supply connector for the new hard drive. Which of the following would enable the technician to EASILY accomplish the task? (Select TWO). A. Replace the existing hard drive. B. Replace the power supply. C. Remove the floppy disk. D. Remove the CD-ROM. E. Split an existing power connection. Which of the following pin pairs remain with the same wire color for either T568A or T568B? A. Pair 1 & 8 B. Pair 2 & 7 C. Pair 3 & 6 D. Pair 4 & 5 Which of the following would be included when documenting the MOST recent policy on corporate behavior? A. Page numbers B. Author of the document C. A complete table of contents D. Last revision dates and version numbers Which of the following represents a wiring standard for connectors of twisted pair cables? A. Fiber B. T568A C. IEEE1394 D. CAT5 Which of the following connectors would be found on a coaxial cable? (Select TWO). A. BNC B. LC C. IDE D. F E. ST Which of the following BIOS features should be enabled to increase security of the physical computer? A. Chassis Intrusion Detection B. Advanced Configuration and Power Interface C. Antivirus Software D. Temperature Monitoring Which of the following amounts of memory BEST represents the upper limit of RAM when using a 32-bit architecture? A. 2 GB B. 4 GB C. 6 GB D. 16 GB Which of the following would be an example of prohibited content? A. Third party proxy sites B. Malicious cookie C. Detected virus D. Unwanted pop-up Which of the following is NOT a best practice when prohibited activity is suspected? A. Back up the hard drive B. Turn off the computer C. Document the incident D. Identify the content When installing multiple SCSI drives in a system, which of the following is correct? A. All drives must have the same SCSI ID. B. Drives will be automatically assigned an ID by the controller. C. Drives in the same RAID array must have the same SCSI ID. D. Each drive must have a different SCSI ID. A user, Joe, notices his laptop performance decreases while playing multimedia files. Which of the following would MOST likely increase performance? A. Install a high-end graphics card with onboard memory. B. Replace the sound card with a higher quality product. C. Upgrade the CPU. D. Increase SODIMM memory. Which of the following would be the MOST important factor to consider when building a virtualization workstation? A. High-end graphics card with onboard memory B. A compact form factor C. Dual monitor support D. Maximum RAM and CPU cores A technician completing a server room build out encounters a bundle of un-terminated network cables that are not labeled. Which of the following tools would be the BEST to determine which devices the cables are run to? A. Toner probe B. Multimeter C. Cable tester D. Loopback plug After making a long CAT5 cable, the technician fears that the cable may have been damaged during the pull, but does not have a cable tester. Which of the following would be the BEST alternative tool to determine whether there are any breaks or shorts in the cable? A. Multimeter B. Voltmeter C. Loopback plug D. Punchdown tool Which of the following are standard AMD processor socket types? (Select TWO). A. 1366 B. 1155 C. 940 D. LGA E. F Which of the following is the form factor of a standard VGA connector? A. DB-15 B. DB-9 C. DIN-6 D. DB-25 A technician is going to install a gigabit Ethernet adapter into a laptop for a customer. Which of the following technologies is MOST likely being used in this installation? A. Express card 54 B. USB 2.0 C. PCIe D. Port replicator A technician is installing a liquid cooling system for a high-end gaming PC. Which of the following liquids is MOST likely used for cooling? A. Iodine B. Mercury C. Thermal paste D. Oil Which of the following ISP types requires an RJ-11 connection to the PC? A. Cellular B. Cable C. Dial-up D. WiMAX In order to use an Intel Core 2 Duo processor, which of the following sockets MUST be on the motherboard? A. LGA 755 B. LGA 1155 C. LGA 1156 D. LGA 1366 After a technician installs a video card, which of the following should the technician configure NEXT? A. Resolution B. Colors C. Dots per inch D. Refresh rate A technician would like to connect to a computer using remote desktop. Which of the following ports does remote desktop use by default? A. 22 B. 443 C. 3389 D. 8080 Which of the following should a technician do NEXT after reporting an incident? A. Delete the content B. Confiscate the PC C. Go back to work D. Document the incident Which of the following MUST be configured when trying to start a machine with a DVD? A. TPM B. Virtualization support C. BIOS security D. Boot order After setting up a new computer, a user states that the mouse and keyboard will not work. Which of the following is the MOST likely reason? A. The network cable is disconnected B. The PS/2 connectors are switched C. The USB connectors are switched D. The hard drive is unplugged Which of the following interfaces are used to simultaneously transfer video and audio at high rates? A. HDMI B. DVI-D C. S-Video D. DVI-I Which of the following expansion cards would MOST likely have the requirements of utilizing a direct auxiliary 6-pin power plug to operate properly? A. PCI Express RAID card B. PCI Express video card C. PCI Express FireWire card D. PCI Express LAN card To configure two drives for MAXIMUM performance, which of the following RAID types should be used? A. RAID 0 B. RAID 1 C. RAID 5 D. RAID 10 Which of the following panel types would allow for the THINNEST possible display monitor A. LED B. CRT C. DLP D. Plasma A technician is tasked with selecting components to build a computer that will be used for computer-aided drafting and computer aided modeling. Which of the following components are the BEST choices? (Select TWO). A. Triple channel memory B. MIDI sound card C. Socket 1156 motherboard D. Onboard graphics E. Socket 1366 CPU Which of the following devices transmits data to all ports regardless of final destination? A. Firewall B. Router C. Switch D. Hub Which of the following uses a single connector to deliver both video and audio? A. DVI B. Serial C. VGA D. HDM Which of the following expansion slots uses a serial connection? A. PCI B. PCI-X C. PCIe D. AGP Which of the following would allow for multiple computers to share a display and input devices? A. AGP video adapter B. KVM switch C. Portable TDR D. PCI video adapter Video editing workstations require the fastest hard drive access times with large storage capacity. Which of the following hard disk setups would be MOST ideal for the described computer? A. Two 500 GB SATA2 hard drives used in a JBOD array B. Two 500 GB SATA2 hard drives in a hardware RAID 0 C. Two 500 GB SATA2 hard drives in a hardware RAID 1 D. Two 500 GB SATA2 hard drives in a software RAID 0 Two new PCs will have a DVD-RW drive for support use. The PCs will be used for Point of Sales transactions and everything will be password protected or disabled. Which of the following is the BEST way to disable the DVD-RW drives? A. The Registry B. Device Manager C. Disk Management D. The BIOS Which of the following connector types uses a single RCA style connector? A. DVI B. VGA C. RGB D. Composite video RG-59 is a designation for which of the following cable types? A. Plenum B. Fiber optic C. Twisted pair D. Coaxial Which of the following is the only place where initial boot settings can be configured? A. CMOS B. BIOS C. MBR D. HAL Which of the following expansion cards would MOST likely require the use of an external power connector to function properly? A. PCI Express video card B. PCI Express fiber card C. PCI Express sound card D. PCI Express network card A technician is installing a processor upgrade onto an Intel 775 socket motherboard. Which of the following extra power connectors needs to be plugged in for the board to power on? A. ATX 4-pin B. Molex C. PCIe 6-pin D. PCIe 8-pin Which of the following are examples of multimedia devices? (Select TWO) A. Scanner B. Digitizer C. Webcam D. Microphone E. Touchscreen he term SFF refers to which of the following? A. CPU speed B. Memory size C. Motherboard size D. HDD size A threaded coaxial connector used to connect to a TV tuner is MOST often referred to as which of the following? A. F-connector B. RJ-11 connector C. IEEE 1394 connector D. RJ-45 connector The MAXIMUM transfer rate of eSATA is A. 1.54 Mbps. B. 2.0 Gbps. C. 3.0 Gbps. D. 480 Mbps. When a power supply does not meet minimum requirements for a motherboard, which of the following can happen? A. Computer will not POST B. Computer will overheat C. Monitor will not power on D. Processor will not run at proper speed The SODIMM memory form factor is generally used in which of the following? A. Laptops B. Servers C. Desktops D. Workstations Which of the following should be used when building a high-end graphics workstation for CAD applications? (Select TWO). A. Main memory of 8 GB or more B. PCI-e video card with large amount of memory C. More than 4 accessible USB 2.0 ports D. A 32-bit OS to handle the large amount of expected disk I/O E. An eSATA external drive Which of the following should be used when building a high-end graphics workstation for CAD applications? (Select TWO). A. Main memory of 8 GB or more B. PCI-e video card with large amount of memory C. More than 4 accessible USB 2.0 ports D. A 32-bit OS to handle the large amount of expected disk I/O E. An eSATA external drive A composite cable connects to which of the following connectors? A. HDMI B. S-video C. DVI D. RCA A. BNC B. Din-6 C. DisplayPort D. DB-15 Which of the following requires a MINIMUM of four hard drives? A. RAID 0 B. RAID 1 C. RAID 5 D. RAID 10 Joe, a technician, installs a new Blu-Ray player via an external cable. The PC has previously had a USB 3.0 expansion card installed into its PCI Express slot. When Joe powers on the Blu-Ray player, he notices the “USB 2.0 Device” pop up in the Windows System Tray. Which of the following are probable causes? (Select TWO). A. A virus is attacking the USB 3.0 driver, forcing it to operate in USB 2.0 mode only. B. The Blu-Ray player is plugged into the wrong port on the back of the PC. C. The Blu-Ray player was mistakenly plugged into the FireWire port. D. The Bluetooth connection from a nearby mobile device is interfering with the Blu-Ray player. E. The Blu-Ray player had a DVD loaded into it and this caused the computer to malfunction. F. The technician that installed the USB 3.0 expansion card forgot to install the USB 3.0 driver Which of the following characteristics BEST differentiates a Home Theatre PC from a CAD PC? A. Ability to play optical media B. Gigabit network connection C. Small form factor D. Ability to edit large files When comparing analog display inputs to digital display inputs, which of the following is an advantage that digital has over analog? A. Allows for higher brightness B. More crosstalk C. Sustains higher resolutions D. Supports widescreen resolution Ann, a home user, would like to connect her laptop display to her home HD television. Which of the following is the BEST solution? A. Connecting the laptop’s VGA output to an HDMI adaptor B. Connecting the laptop’s VGA output to the television’s VGA input C. Connecting the laptop's USB output to the HD television’s HDMI adaptor D. Connecting the laptop’s USB output to the television’s USB input A technician is dispatched to install additional RAM in a computer. The technician unplugs the system from the power source, and removes the cover of the PC. Which of the following should the technician do NEXT? A. Update the BIOS for compatibility. B. Put on an ESD strap. C. Use an anti-static bag to hold the RAM while installing. D. Clean out the PC with compressed air. When installing multiple SCSI drives in a system, which of the following is correct? A. All drives must have the same SCSI ID. B. Drives will be automatically assigned an ID by the controller. C. Drives in the same RAID array must have the same SCSI ID. D. Each drive must have a different SCSI ID. Which of the following would be the MOST important factor to consider when building a virtualization workstation? A. High-end graphics card with onboard memory B. A compact form factor C. Dual monitor support D. Maximum RAM and CPU cores Which of the following are standard AMD processor socket types? (Select TWO) A. 1366 B. 1155 C. 940 D. LGA E. F Which of the following is the form factor of a standard Parallel connector? A. DB-9 B. DB-15 C. DB-25 D. DIN-6 A technician is installing a new TV tuner on a Windows 7 HTPC and no channels are showing up. Which of the following is the MOST likely cause? A. The TV cable is connected to the FM/AM input. B. The TV tuner card does not support HD channels. C. The TV tuner card is not properly seated. D. The cable signal is too weak. Which of the following technologies is responsible for communication with the CPU? A. eSATA B. PCI express C. Southbridge D. Northbridge On an ATX motherboard, the 4-pin auxiliary power connector provides which of the following? A. Additional power to onboard devices B. Additional power to PCIx peripheral cards C. Additional power to the South Bridge D. Additional power to the CPU voltage regulator Joe, a user, has installed a new monitor on an existing system. Joe calls a support technician and reports that everything on the new display is fuzzy. Which of the following describes what needs to be changed to correct this issue? A. The display resolution needs to match the native resolution. B. The old graphics card does not support the new monitor. C. The new monitor cable needs to have aluminum cores installed. D. The new monitor requires updated drivers to be installed. Ann, a user, has recently installed a new Blu-Ray ROM in her desktop computer. The computer recognizes the device as a DVD-ROM. Which of the following actions would enable the system to recognize the device as a Blu-Ray device? A. The operating system must be upgraded to Windows Ultimate. B. Flash the system’s motherboard CMOS. C. Upgrade to the latest Windows Media Player. D. Install the manufacturer’s drivers for the OS. Which of the following external ports would a technician use to connect a keyboard? (Select TWO). A. eSATA B. IEEE 1394 C. USB D. PS/2 E. VGA A technician has 2GB of data that needs to be backed up from a customer’s Windows 7 computer. Which of the following storage media should the technician use? A. DVD-RW B. CD-RW C. DVD-ROM D. CD-ROM Which of the following adapter types uses a 7-pin cable to transmit video signals? A. RGB B. S-Video C. HDMI D. DVI A technician is asked to upgrade RAM in a laptop from 4GB to 8GB. Which of the following should the technician do FIRST? A. Download the newest motherboard drivers B. Enable TPM C. Review the vendor laptop documentation D. Flash the BIOS Which of the following types of connectors would be found to connect printers and scanners to a device that did not have any network connections? A. RJ-45 B. Parallel C. RJ-11 D. BNC Which of the following types of device cable types are used to connect output devices such as printers and scanners? A. Parallel B. eSATA C. IDE D. PATA A technician wants to install a secondary IDE drive which will be configured for additional user storage on the same IDE channel of the drive with the operating system. Which of the following jumper configurations should the technician use for the additional drive, if the drive with the operating system is set to MA? A. Place a jumper on both the MA and CS jumper block of the secondary drive. B. Place a jumper on the MA jumper block of the secondary drive. C. Place a jumper on both the SL and CS jumper block of the secondary drive. D. Place a jumper on the SL jumper block of the secondary drive. |
A technician wants to configure two drives for maximum performance. which setup should he use?
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