Which step of the six step troubleshooting process is where a technician would ask the computer user to print a document on a newly installed printer?

Which step of the six-step troubleshooting process is where a technician would ask the computer user to print a document on a newly installed printer?

Test the theory to determine the cause.
Identify the problem.
Establish a theory of probable cause.
Document findings, actions, and outcomes.

What should a technician do before beginning any troubleshooting steps on a customer computer?

Perform a data backup.
Document the findings.
Identify the problem.
Establish a plan of action. Explanation:

Which step in the troubleshooting process is important to help avoid repeating repair processes that were performed previously group of answer choices?

Which step in the troubleshooting process is important to help avoid repeating repair processes that were performed previously?

identification of the problem.
implementation of the solution.
documentation of the problem and its solution.
preparation of a plan of action.

What is a symptom of a failing power supply it essentials?

What is a symptom of a failing power supply? The computer sometimes does not turn on. It could also cause a computer to reboot unexpectedly. A technician helps a customer to add a new 2 GB RAM module to a workstation that currently has one 2 GB RAM module installed.

Which security technology is used to passively monitor traffic?

IDS system

Which filtering method uses IP addresses to specify allowed devices on your network?

Whitelisting

When would you use a static IP?

Static IP addresses normally matter more when external devices or websites need to remember your IP address. One example is VPN or other remote access solutions that trust (whitelists) certain IPs for security purposes.

What are the two default router settings?

What two default wireless router settings can affect network security? (Choose two.)

The SSID is broadcast.
MAC address filtering is enabled.
WEP encryption is enabled.
The wireless channel is automatically selected.
A well-known administrator password is set. Explanation:

Which Internet protocol is used to assign IP addresses dynamically?

DHCP Dynamic Host Configuration Protocol (DHCP)

What is the result of the default gateway address is misconfigured on a PC?

What is the result if the default gateway address is misconfigured on a PC? The PC can communicate with devices in the same network but not with those in remote networks. 4. The PC can communicate with devices in remote networks but not with those in the same network.

Which network server is malfunctioning if a user can ping the IP address of a Web server but Cannot ping the Web server hostname?

DNS server

Which tools can you use to troubleshoot name resolution?

You have five basic tools at your disposal when it comes to troubleshooting name resolution issues:

ipconfig.
ping.
nbtstat.
tracert.
pathping.
nslookup.

What are two reasons that a workstation would begin to lock up frequently?

What are two reasons that a workstation would begin to lock up frequently? (Choose two.) Explanation: A CPU that is overheating and hardware that is failing, such as bad RAM modules, could cause a system to lock up.

What is a common step that a technician can take to determine the cause of an operating system problem?

What is a common step that a technician can take to determine the cause of an operating system problem? Test the power supply. Document the time spent to resolve the problem. Check the fan connections and ensure the fan is working properly.

Which type of data should be backed up before troubleshooting a computer for a customer?

Only customer created data is necessary for backup as a precaution to the troubleshooting process.

What contains information on how hard drive partitions are organized?

Contains information on how hard drive partitions are organized? The globally unique identifier (GUID) partition table standard (GPT) can support enormous partitions with a theoretical maximum of 9.4ZB (9.4 x 10 to the 24th bytes). GPT supports a maximum of 128 primary partitions per drive.)

Which two methods should a technician use to update a device driver choose two?

Perform a firmware update. Explanation: The two methods to install the driver manually are to use the media that came with the device or to download the driver from the website of the manufacturer.

Which two devices are shared peripherals choose two?

Which two devices are shared peripherals? (Choose two.) Explanation: A shared peripheral device does not connect directly to a network. This device is attached to a host (such as a PC) and the host connects to the network to share the peripheral device.

What component can be replaced and upgraded on a PC to increase the data processing speed?

Upgrade CPU and Heat Sink and Fan Assembly One way to increase the power of a computer is to increase the processing speed. You can do this by upgrading the CPU.

When troubleshooting a computer where can a technician find updated information?

7. When troubleshooting a computer, where can a technician find updated information about errors caused by the system, the user, or the software? Explanation: Information about errors caused by the system, user, or software can be found in Event Viewer.

Which step in the troubleshooting process is important to help avoid repeating repair processes that were performed previously?

implementation of the solution.
identification of the problem.
documentation of the problem and its solution.
preparation of a plan of action.

What are two effects of not having a preventive maintenance plan for users and organizations?

If a preventive maintenance plan is not in place, it can often lead to issues that will cause infrastructure downtime and significant repair costs.

What is the most important reason for a company to ensure that computer preventive maintenance is done group of answer choices?

What is the most important reason for a company to ensure that computer preventive maintenance is done? Preventive maintenance provides an opportunity for junior technicians to obtain more experience in a non-threatening or problem environment.

What factor should be taken into consideration more with laptops than with desktops?

What factor should be taken into consideration more with laptops than with desktops?

environmental control.
loose cables.
short circuits.
unseated adapter cards. Explanation: Laptops are designed to be mobile and will most likely be used in situations that lack both environmental control and air filtration.

Which two steps should be performed to shut down a computer with a Windows 7 operating system?

Shut down in Windows Vista and Windows 7 Press Ctrl + Alt + Del and click the power button in the bottom-right corner of the screen. From the Windows desktop, press Alt + F4 to get the Shut down Windows screen and select Shut down..

What could be causing the computer to be slow?

A slow computer is often caused by too many programs running simultaneously, taking up processing power and reducing the PC’s performance. Click the CPU, Memory, and Disk headers to sort the programs that are running on your computer by how much of your computer’s resources they are taking.

Is it bad to keep turning your PC on and off?

Are you more likely to damage your computer by turning it off – or keeping it on? The idea that frequently powering down and restarting a computer leads to wear and tear is officially a myth, but a myth borne from seeds of truth. The truth is that computers aren’t meant to last forever.

Is it OK to leave PC on overnight to download?

Absolutely not. It is meant to play games. That is when the gpu and cpu are used. If you leave it just for downloading , there is no load on the computer and it will be running at like 7 degrees more than room temperature.

What happens if we use laptop for a long time?

Your computer and your battery will continue to operate just fine. By leaving your laptop plugged in all the time, you’re making a decision to shorten the battery’s life: both the amount of time it can run your computer when not plugged in, and its usable life before needing replacement.

What happens if laptop is not used for 6 months?

When you do not use laptop for 6 months, 1- your Operating system ( if Windows ) will not have updates released during these 6 months. 2- Your antivirus/Firewall or other protection software will not have updates released during these 6 months.

Which type of data should be backed up before troubleshooting a computer for a customer?

Only customer created data is necessary for backup as a precaution to the troubleshooting process.

What task should be completed before escalating a problem to a higher level technician?

What task should be completed before escalating a problem to a higher-level technician? Replace all hardware components with components that are known to work.

Which step in troubleshooting process is important to help?

Which step in the troubleshooting process is important to help avoid repeating repair processes that were performed previously?.

identification of the problem..

implementation of the solution..

documentation of the problem and its solution..

preparation of a plan of action..

Which step of the six step troubleshooting process is where a technician would ask the computer user to print a document on a newly installed printer?