Which statements describe characteristics of leaders as opposed to managers select all that apply

Alexandra is an effective _______      because she inspires her employees to work hard and think creatively.

A CEO is considering whether to invest in developing leadership capabilities in its managers. To make this determination, which of the following should he take into account?

How leaders behave has a major impact on employee performance.

An executive who prioritizes the organization’s mission and the needs and goals of subordinates, rather than ego gratification and personal success, can be described as .

Blanchard recommends which of the following for getting employees pumped up about their work? Check all that apply.

-Going to work for a company that gives to good causes -Having a clear set of operating values

Blanchard talks about seeing employees as partners. This type of consensual and collaborative process is most similar to which of the following theories of leadership?

Engaging followers in a collaborative process through excellent communication is characteristic of ______ leaders.

Communicating a vision to employees 

Ensuring that correct invoices go to customers

Leader Characteristics Physical Characteristics

-Energy -Physical stamina

Leader Characteristics Personality

-Self-confidence -Honesty and integrity -Optimism -Desire to lead -Independence

Leader Characteristics
Work-Related Characteristics

-Achievement drive -Desire to excel -Conscientiousness in pursuit of goals -Persistence against obstacles -Tenacity

Leader Characteristics Intelligence and Ability

-Intelligence -Cognitive ability -Knowledge -Judgment, decisiveness

Leader Characteristics Social Characteristics

Sociability, interpersonal skills Cooperativeness Ability to enlist cooperation Tact, diplomacy

Leader Characteristics Social Background

In order to turn the six characteristics in this table into ________, a manager has to spend time in learning and practice.

When a manager clearly communicates important goals to her employees and indicates that she will hold them accountable for meeting those goals, she is engaged in ___________.

Which of the following statements concerning the relationship between leader characteristics and leader performance are true? Check all that apply.

-Early research found that there is only a weak relationship between leader performance and leader characteristics. -Few leaders have all of the traits commonly associated with leadership. -Traits can be more or less strongly linked to performance, depending on the leader’s situation.

according to the ___ model, a leader can adopt one of 4 leadership styles based on a combination of relationship and task behaviors. the appropriate style depends on the readiness level of the followers, a followers readiness is based on his or her ___ & _____ to do the work.

situational model, ability and willingness.

When a leader uses the _________ style, the leader gives employees an opportunity to help make decisions while developing their confidence. This style tends to work best with subordinates who ________.

participating, have high ability but low willingness

When trying to manage employees using Situational Leadership II, it is important to remember that the model is task specific—the same employee may need different styles of management depending on his or her specific task. You are an experienced manager, and you fortunately have the ability to use all four managerial styles: directing, coaching, supporting, and delegating. You are currently working at Sureslots, an online gambling company. You recently hired four former casino employees. They have learned a little about programming, but they’re starting to get frustrated because bugs are popping up in their work. Your boss has given you 2 months to program a new blackjack game. Based on Situational Leadership II, what should you do?

You should sit down with the programmers and give them information about how to deal with bugs as they occur. But make sure that you set aside time for extensive praise and support.

According to Fiedler’s contingency theory of leadership, leader behaviors are _______ to change, and ________ leaders perform best in intermediately favorable situations.

difficult, people-oriented

The produce department at Mercado Grande, a large grocery store in San Antonio, Texas, needs a new manager. Mercado Grande has a good reputation due to the efforts of the last produce manager, Azura, who built a strong team and had an excellent relationship with her employees. She created a system for checking and stacking produce that ensures the freshness of fruits and vegetables, and now employees don’t even have to think about their work—they just know exactly what to do. Azura’s title gave her authority, and she willingly shared her power with her employees, letting them have input in all of the company decisions. As general manager, you would like to ensure that this happy state of affairs continues. Whom should you hire?

Reyna is an accomplished manager from Castilleja Produce, two towns over. During her interview, Reyna presented you with several ideas for increasing productivity while continuing to use Azura’s system. She is clearly focused on her work, and she will set high goals to inspire her team.

In this situation, it is appropriate to choose a __________ leader, because the situation is _________. Leader-member relations are _______, task structure is _______, and leader position power is .

task-oriented, very favorable, good, structured, strong

When a work situation factor prevents a leader from displaying a task-oriented or people-oriented behavior, or both, that factor is a ________.

Brendan is a manager in a chocolate factory. His team works on an assembly line; workers fill boxes that come at a fixed rate of speed. The workers can easily see whether the boxes are filled correctly. Brendan schedules a team meeting to celebrate packing the millionth box. Brendan’s __________ leadership behavior is likely to be ________, because __________  _______________ this leadership behavior.

people-oriented, effective, automatic feedback, has not effect on

Tashia, a new CEO, is introduced to her senior management team. Each member of the team has been with the company for at least 15 years. Within 5 minutes, Tashia uses everyone’s name in conversation. Tashia’s _________ leadership behavior is likely to be ___________, because __________________  _____________ this leadership behavior.

people-oriented, effective, experience, has no effect on

Clarissa strives to keep the department running smoothly, delivering services to customers on time and under budget. A ___________, she provides employees with appropriate rewards for a job well done.

To motivate longtime employees who are at or past retirement age to stay with the company so the organization does not lose their expertise and deep relationships with customers, Columbia Office Furniture structures its retirement savings plan to make larger contributions to these employees’ accounts each year.

When employees raise problems at staff meetings, Jonna doesn’t solve them. Instead, she asks the employees what approaches they would like to try. Her employees know they can suggest any solutions, even those that imply criticism of Jonna’s management.

transformative leadership

Sirah runs a housecleaning service. She wants her employees to be highly efficient, cleaning a certain number of houses each day, and perform their work according to established checklists of tasks that have proven to satisfy clients. What is the more appropriate style of leadership, given Sirah’s objectives for her housekeepers?

Bianca has decided her employee Brian is _________ because he avoids taking on any extra work and needs to be reminded just to do the tasks required by his job.

When Ron started with the company, he was enthusiastic about his work and the organization, but when no one listened to his ideas and he didn’t get promotions, he became an alienated follower . He’s still a critical thinker, but he isn’t motivated to suggest solutions to problems.

Isabella works as a volunteer for Habitat for Humanity. She treats everyone she encounters as an equal, and she frequently approaches the Habitat office staff with ideas for new projects. The manager of the local Habitat for Humanity has come to rely on Isabella’s input; she regularly approaches him to discuss ideas and projects.

Jayden is a cabinetmaker’s apprentice who has 10 years of experience in interior design and marketing. As a result, he knows a lot about consumer preferences, and he quietly fumes every time the chief cabinetmaker, Robin, brings him a new piece of furniture to make. He has never confronted Robin, but he often talks about her behind her back.

When a manager uses relationships and formal authority to cause other people in the organization to change their behavior, the manager ________.

Someone you see as a role model because of their high ethical standards and strong drive to succeed has ________, because you desire to be like that person.

Everyone likes Jeffrey, an employee. He is a natural leader. Last week Miyuki told you, “I admire Jeffrey so much. He always listens thoughtfully when I bring him an idea, and then he gets others excited about my proposal, too!”

Type of Power Used Referent

In reviewing research on power, you discover that there are three other common sources of power in organizations. Which of the following are included in that list? Check all that apply.

-Network of relationships -Personal effort
-Information

A real estate agent gets new clients by being known as a “good guy” whose clients trust and respect him.

On reality shows such as Survivor and The Apprentice, people win by making agreements with other contestants who support their goals.

When discussing influence tactics with your managers, you should tell them that:

The best managers use a variety of influence tactics

Sue Ryan describes Heidi as “constantly striving to be the very best in this industry.” This statement indicates that Heidi___________. To emulate Heidi, you will _____.

-has the traits of high energy and conscientiousness -develop the traits that are common to great leaders, as well as your skills and behaviors

Heidi wants to grow Camp Bow Wow even further, and she has asked you for advice. Answer her questions below. Heidi shares in the video that she has an open-door policy in which she invites her franchise owners and their employees to share their innovative ideas so the whole organization can adopt them. As Camp Bow Wow grows, she doesn’t want to lose the ability to innovate or the high level of commitment employees have for their jobs. She asks you what other practices she could put in place. Check all that apply.

-Share her vision of Camp Bow Wow as a place where the well-being of animals comes first through webinars and by partnering with animal rescue organizations. -Schedule one-on-one meetings with as many franchise owners as possible throughout the year to solicit their ideas. -Use only food and training methods that research has shown are the best for dogs, even when they are relatively expensive or labor-intensive.

Heidi expresses concern in the video that when employees are also friends, holding them accountable for performance “doesn’t come as naturally” to her. She asks you, “Does my focus on relationship have any advantages, or should I learn to stifle it?” You respond that relations-oriented behavior: Check all that apply.

-Increases subordinates’ self-confidence and job satisfaction -Allows a leader to naturally and readily show appreciation for work well done, which is a valuable reward for many employees -Helps employees develop their capabilities so they can contribute more to the organization

Heidi says, “At the end of the day, it’s really all about the animals, and making sure that they’re happy and healthy and safe, and the leadership style follows from that.” From this statement, you can tell that a significant factor in Heidi’s success as a leader is her __________.If you lead in the way Heidi does, you will _____________________.

-ethical standards -inspire your employees to be highly motivated

Heidi wants to grow Camp Bow Wow even further, and she has asked you for advice. Answer her questions below. In the video, Heidi discusses the importance of maintaining uniformity across the Bow Wow franchises to ensure efficient operations and a consistent customer experience. Now she asks you how best to achieve this objective as the business grows even bigger. Check all that apply.

-Openly question her assumptions about the business and invite employees to question them, too. -Outline detailed steps for each major business process and insist that all franchises follow them. -Take corrective action whenever an employee’s work is not meeting standards.

Heidi is clearly driven to achieve high performance. For example, she insists that all her franchise owners adhere to standards she has established, and she holds people accountable for performance. She asks you, “Is my focus on accomplishing tasks detrimental to the organization—does it have any benefits, or should I back off?” You respond that task-oriented behavior: Check all that apply.

-Results in the monitoring of work outcomes, in terms of quantity and quality, to make sure the organization and its people are doing the right things the right way -Ensures that the work that needs to get done does get done, using resources efficiently -Communicates to employees what is expected of them so they can meet performance standards

James is an agreeable and emotionally stable person. A ___________ , he inspires his employees to believe in the changes he wants to make to the organization.

Jackson takes time to get to know each one of his subordinates, especially their needs for achievement, growth, and support, and he seeks to create work experiences that will meet those needs.

transformative leadership

When Sascha hires a new employee, she explains that there is a probationary period of six weeks and after that, if the employee’s performance is satisfactory, a $1 an hour raise will be given. 

Hunter is the founder and CEO of a website development firm. Clients are typically small to midsized companies that are seeking an offbeat, innovative approach to their online design, as well as functionality that offers customers surprising ways to interact with the site. What is the more appropriate style of leadership, given the type of work Hunter wants his website designers to do? 

Indicate whether each management activity is an example of management or leadership. Scheduling employees so that work is completed

Indicate whether each management activity is an example of management or leadership. Creating a culture that encourages innovation

This table summarizes six leadership characteristics, or

Which of the following statements concerning the relationship between leader characteristics and leader performance are true? Check all that apply.

-Early research found that there is only a weak relationship between leader performance and leader characteristics. -Few leaders have all of the traits commonly associated with leadership. -Traits can be more or less strongly linked to performance, depending on the leader’s situation.

Leader Characteristics Physical Characteristics

Leader Characteristics Personality

Self-confidence Honesty and integrity Optimism Desire to lead Independence

Leader Characteristics Work-Related Characteristics

Achievement drive, desire to excel Conscientiousness in pursuit of goals Persistence against obstacles, tenacity

Leader Characteristics Intelligence and Ability

Intelligence, cognitive ability Knowledge Judgment, decisiveness

Leader Characteristics Social Characteristics

Sociability, interpersonal skills Cooperativeness Ability to enlist cooperation Tact, diplomacy

Leader Characteristics Social Background

Which statements describe characteristics of leaders as opposed to managers?

What are 5 major differences between leadership and management?

What is the difference between a manager and a leader?

What is the difference between being a manager and being a leader quizlet?