Which stakeholders are the most critical for HR to include in the initial project planning process?

Refer to the following scenario for the next 4 questions.
A call center needs to hire more than 1,000 employees over the next three months to meet its hiring needs for a new health-care contract. The terms of the contract require that all employees have clear background screenings and at least half be multilingual. Currently, 25 managers and 10 employees meet all the requirements.
Senior management has offered to actively participate in the hiring process and has made many suggestions, including group interviews, mass training, and virtual hiring and training. The CEO has asked HR to take the lead in putting together a comprehensive project plan within the next week to be presented to the management team.
The call center's HR department consists of 10 employees: the HR director, the recruiting manager, the talent development manager, the employee relations manager, the total rewards manager, the payroll director, two recruiters, and two entry-level HR professionals.

QUESTION 1/4
Which stakeholders are the most critical for the HR director to include in the initial project planning process?
Answers
A. Members from local sources for recruiting new employees
B. Recruiting manager, talent development manager, and employee relations manager
C. Law enforcement personnel who will conduct background screenings
D. The 35 employees currently meeting contract requirements

Refer to the following scenario for the next 4 questions.
A restaurant chain located in multiple regions with thousands of employees makes a policy change in its payment procedures. The new policy requires servers at sit-down restaurants to take table orders from patrons and collect payment before the meal is brought to the table instead of after the food is served and consumed.
A few months after implementation, several customers file complaints of unfair treatment, alleging that servers are being selective and not all guests are asked to pay for their meal immediately after the order is placed. An investigation by the VP of HR reveals that indeed not all employees are following the new protocol, resulting in different service experiences.
The VP of HR identifies a critical, immediate need for training to mitigate risk related to any future allegations of unfair treatment of guests. The company's president is in agreement with the idea. However, she will support only a limited financial contribution for the training.
The VP of HR shares the purpose of the training, the time line, and key deliverables during an HR team meeting. The team expresses concerns about the nonnegotiable, short time frame, the total number of employees to be trained, and the impact on other initiatives in progress.

QUESTION 1/4
What is the best course of action for the VP of HR to take to ensure high employee engagement during the retraining?
Answers
A. Certify the HR managers to deliver the training.
B. Ask regional locations to establish a prioritization list based on size and revenue.
C. Allow employees to sign up voluntarily to attend
D. Purchase an existing e-training program to ensure consistency.