Which of the following statements about instant messaging and texting is most accurate? a. Users of instant messaging and text messaging, unlike e-mail users, do not need to worry about fraudulent schemes, viruses, malware, or spam. E-mail is appropriate for __________. Sending short informal messages that request information and respond to inquiries Which of the following statements about memos is most accurate? A. Memos are used more often than e-mail messages in today's workplace. B. Memos should be used to communicate with outside entities such as buyers, customers, and financial institutions. C. Memos are inappropriate for complex, lengthy messages. D. Memos are necessary for messages that require a permanent record. D. Memos are necessary for messages that require that require a permanent record. Which of the following statements about e-mail messages and memos is most accurate? A. To be courteous, end e-mail messages and memos with a statement such as Please let me know if I may be of further assistance. B. Begin most e-mails and memos by conveying the main idea first. C. Include a subject only on an e-mail; subject lines are optional for memos. D. Because e-mails and memos usually convey nonsensitive information, avoid using headings, bulleted lists, or enumerated items whenever possible. B. Begin most e-mails and memos by conveying the main idea first. Which of the following statements about instant messaging and texting is most accurate? A. Some organizations forbid employees to use instant messaging and texting. B. Although popular among teens, instant messaging is rarely used by employees to conduct business. C. Texting allows users to use the Internet to communicate in real time in a private chat room with one or more individuals. D. Unlike e-mail, instant and text messages are not subject to discovery or disclosure in lawsuits. A. Some organizations forbid employees to use instant messaging and texting. Which of the following is the best advice for using instant messaging or texting on the job? A. Make yourself available at all times so that your colleagues or customers can contact you. B. Include lots of small talk to convey your personality. C. Use proper grammar and spelling, and proofread your messages. D. Include both professional and personal contacts in the same contact list to increase your efficiency. C. Use proper grammar and spelling, and proofread your messages. Pa just started a new job that requires her to use texting to communicate with clients and coworkers. To display proper texting etiquette, Pa should __________. Avoid sending texts in public areas such as performance venues, restaurants, and meetings News professionals, educators, and corporate trainers create digital audio or video files; receivers then download the files to a computer or a smartphone to view or hear the file contents. What are these digital audio or video files called? Podcasts A __________ is a Web-based tool that employs easy-to-use collaborative software to allow multiple users collectively to create, access, and modify documents. Wiki Wikis allow users to work collaboratively to solve problems and to __________. Minimize the confusion that often results from many versions of files. Online journals used by companies to communicate internally with employees and externally with customers are called __________. Blogs Companies use blogs for all of the following reasons except __________. A. public relations B. recruiting C. crisis communication D. payroll D. Payroll Which is the best tip to follow when creating a blog? Use vivid examples, quotations and testimonials, and statistics Which statement about social networking is most accurate? Businesses can use social networks to connect dispersed employees Which of the following statements best describes the use of social networks by businesses today? A. Today's companies use social networking sites only for brainstorming and teamwork. B. Companies must run their own social networks to capitalize effectively on the benefits of this medium. C. Companies struggle with finding the right balance between permitting access to the Web and protecting security and ensuring productivity. D. Large companies create buzz and promote their brands via social networking, but social networking offers no benefit to small businesses. C. Companies struggle with finding the right balance between permitting access to the Web and protecting security and ensuring productivity. Travis has asked you for some advice regarding the use of social networking in the workplace. Which of the following is good advice? Establish boundaries, and don't share information online that you wouldn't share openly in the office. Conference
Call would be an effective subject line for an e-mail message or memo. B. False I am writing this message to let you know about our next department meeting would be an effective opening to an e-mail message or memo. B. False Some benefits of instant and text messaging in the
workplace include speed, cost savings, and presence functionality. A. True Like e-mail, instant and text messages are subject to discovery in legal cases. A. True Podcasts are easy to produce and require simple, cheap hardware. B. False Companies can use wikis to connect offices, collect and disseminate information to large audiences, and facilitate feedback from employees. A. True When creating a blog, identify a need and propose to solve the problem in the opening. A. True When creating or responding to a blog, you need not worry about grammar and spelling. B. False Recruiters use social networking sites to recruit employees. A. True Privacy settings on social networks always allow individuals
to hide their comments from unintended audiences. B. False |
Which of the following statements best describes use of social networks by businesses today quizlet?
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