Line authority: The authority exerted by an HR manager by directing the activities of the people in his or her own department and in service areas (like the plant cafeteria) Show The direct handling of people has always been an integral part of every time manager’s duties, from president down to first line supervisor. For example, one major company out lines its line supervisors’ responsibilities for effective human resource management under these general headings: 1) Placing the right person in right job In providing this specialized assistance, the human resource manager carries out three distinct functions: A line function: The human resource manager directs the activities of the people in his or her own department and in relaxed service areas (like the plant cafeteria). In other words, he or she exerts line authority within the HR department. While they generally can’t wield line authority, they are likely to exert implied authority. This is because line managers know the human resource manager has top management’s ear in areas like testing and affirmative action. Implied authority: The authority exerted by an HR manager by virtue of, others’ knowledge that he or she has access to top management (in areas like testing and affirmative, action). Functional Control: The authority exerted by a HR manager as coordinator of personnel activities. Employee advocacy: HR must take responsibility for clearly defining how management should be treating employees, make sure employees have the mechanisms required to contest unfair practices, and represent the interests of employees within the framework of its primary obligation to senior management. A coordinative function: human resource managers also coordinate personnel activities, a duty often offered to as functional authority (or functional control) here he or she acts as the right arm of the top executive to ensure that line managers are implementing the firm’s human resource policies and practices (for example, adhering to its sexual harassment policies). Staff (assist and advise) functions: Assisting and advising line managers is the heart of they human resource manager’s job. He or she advises the CEO to better understand the personnel aspects of the company’s strategic options. HR assists in hiring, training, evaluating, rewarding, counseling, promoting, and firing employees. It administers the various benefit programs (health and accident insurance, retirement, vacation, and so on). It helps line managers comply with equal employment and occupational safety laws, and plays an important role in handling grievances and labor relations. It carries out an innovator role, by providing up to date information on current trends and new methods for better utilizing the company’s employees, or human resources. It plays an employee advocacy role, by helping to define how management should be treating employees. The size of the human resource department reflects the size of the company. For a very large company, an organization chart like the one in figure would be typical, containing a full complement of specialists for each HR function. At the other extreme, the human resource team for a small manufacturer may contain just five or six staff. There is generally about one human resource employee per 100 company employees. Examples of human resource management specialties include: 1) Recruiters: Search for qualified job applicants A) evaluating performance B) recruiting employees C) providing training D) maintaining morale Answer: D 14) Which of the... Chapter 1 1) The basic functions of management include all of the following EXCEPT ________. A) staffing B) organizing C) outsourcing D) planning Answer: C 2) A manager is best described as a person who is responsible for ________. A) delegating authority to subordinates B) teaching new employees basic skills C) communicating with stockholders D) accomplishing the organization's goals Answer: D 3) Which individual in an organization is responsible for accomplishing the organization's goals by planning, organizing, staffing, leading, and controlling personnel? A) manager B) entrepreneur C) marketer D) generalist Answer: A 4) Which of the following involves the five functions of planning, organizing, staffing, leading, and controlling? A) adaptability screening B) succession planning C) management process D) strategic management Answer: C 5) Which basic function of management includes developing rules and procedures? A) organizing B) planning C) leading D) staffing Answer: B 6) Which basic function of management involves maintaining employee morale and motivating subordinates? A) developing B) leading C) planning D) organizing Answer: B 7) What specific activities listed below are part of the planning function? A) training and developing employees B) establishing quality standards C) giving each subordinate a specific task D) developing rules and procedures Answer: D 8) Celeste spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks. In which function of the management process does Celeste spend most of her time? A) organizing B) planning C) staffing D) motivating Answer: B 9) John primarily spends his time giving tasks to subordinates and establishing departments. He is performing what function of management? A) organizing B) controlling C) planning D) leading Answer: A 10) Which function of the management process includes delegating authority to subordinates and establishing channels of communication? A) motivating B) staffing C) organizing D) leading Answer: C 1 11) Zachary, a sales manager with a commercial real estate firm, uses sales quotas to assess the performance of his staff members, and he then develops strategies for corrective action. Which function of the management process is Zachary most likely performing? A) staffing B) planning C) controlling D) organizing Answer: C 12) Which of the following activities is related to the organizing function of the management process? A) recruiting prospective employees B) developing rules and procedures C) establishing quality standards D) giving each subordinate a specific task Answer: D 13) All of the following are activities performed within the staffing function of the management process EXCEPT ________. A) evaluating performance B) recruiting employees C) providing training D) maintaining morale Answer: D 14) Which of the following terms best describes firms such as L.L. Bean, Toyota, and Dell? A) work council B) organization C) bargaining unit D) open shop Answer: B 15) In the management process, which activity is part of the staffing function? A) evaluating performance B) setting production levels C) maintaining morale D) developing rules Answer: A 16) Which function of the management process involves setting standards such a sales quotas and production levels? A) organizing B) controlling C) planning D) leading Answer: B 17) Which activity is part of the controlling function of the management process? A) developing departmental rules and procedures B) comparing employee performance with standards C) recruiting prospective employees D) training and developing new employees Answer: B 18) ________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns. A) Career planning B) Job evaluation C) Behavioral management D) Human resource management Answer: D 2 19) Human resource management is best defined as the process of ________. A) acquiring, training, appraising, and compensating employees B) controlling and orienting new employees C) organizing and scheduling work activities for teams D) outsourcing and offshoring clerical jobs to foreign countries Answer: A 20) ________ is the right to make decisions, to direct the work of others, and to give orders. A) Arbitration B) Authority C) Bargaining D) Leadership Answer: B 21) All of the following are a line manager's responsibilities for effective HR management EXCEPT ________. A) advising upper management B) developing employees C) orienting new employees D) controlling labor costs Answer: A 22) Line authority is best defined as a manager's right to ________. A) advise other managers or employees B) issue orders to other managers or employees C) use flexible decision-making powers D) advocate on behalf of his or her department Answer: B 23) In most organizations, human resource managers are categorized as ________, who assist and advise ________ in areas like recruiting, hiring, and compensation. A) line managers; staff managers B) staff managers; line managers C) functional managers; staff managers D) line managers; middle managers Answer: B 24) Which of the following has historically been an integral part of every line manager's duties? A) handling personnel issues B) establishing dress codes C) creating personnel policies D) developing annual budgets Answer: A 25) Which of the following best explains why HR management is important to all managers? A) Investing in human capital enables managers to achieve positive results for the firm. B) Economic challenges facing the world call for advanced cost-cutting and streamlining. C) An enthusiastic labor force is likely to provide financial support to local unions. D) Technological changes and global competition require clear organization charts. Answer: A 26) According to experts, the primary hindrance to a firm's productivity is its inability to ________. A) attain adequate cash and credit B) acquire and maintain a good workforce C) use advanced accounting controls D) create efficient manufacturing facilities Answer: B 27) Larry is a line manager at a large sporting goods store. Which of the following is LEAST likely to be one of Larry's HR responsibilities? A) disciplining employees B) sharing financial advice C) interpreting company policies D) training new employees Answer: B 3 28) All of the following are examples of human resource specialties EXCEPT ________. A) training specialist B) EEO coordinator C) financial advisor D) job analyst Answer: C 29) Nicole works as a job analyst at a computer firm. Which of the following most likely describes Nicole's duties in her current position? A) planning and organizing training activities B) searching for qualified job candidates C) collecting information about job duties D) handling employee benefits programs Answer: C 30) In general, how many human resource employees would be on staff for a firm with 500 total employees? A) 1 B) 10 C) 2 D) 5 Answer: D 31) Which of the following human resource management specialties would most likely require extensive travel? A) training specialist B) job analyst C) labor relations specialist D) recruiter Answer: D 32) Which of the following focuses on using centralized call centers and outsourcing arrangements with vendors as a way to provide specialized support for certain HR activities? A) corporate HR groups B) transactional HR groups C) HR consulting firms D) embedded HR units Answer: B 33) An HR generalist at Wilson Manufacturing has been assigned to the sales department to provide HR management assistance as needed. Which of the following best describes the structure of the HR services provided at Wilson Manufacturing? A) embedded HR units B) HR centers of expertise C) corporate HR groups D) transactional HR groups Answer: A 34) Roberta Whitman has recently been hired by Jackson Pharmaceuticals as the senior vice president of human resources. Jackson Pharmaceuticals has a history of problems within its HR department including high employee turnover, EEO violations, inadequate training programs, and benefit enrollment difficulties. With years of experience transforming HR departments in other firms, Whitman believes she can correct the problems at Jackson Pharmaceuticals. Which of the following best supports the argument that Whitman should create embedded HR units and assign relationship managers to each department within the firm? A) The global nature of the firm makes it difficult for the HR department to effectively communicate corporate messages to employees scattered around the world. B) Centralized call centers would enable the HR department to provide specialized support on daily transactional activities. C) Line managers want to implement additional screening and evaluations to improve the quality of their subordinates. D) Employees frequently complain about the inconsistent assistance they receive from the HR department due to its large size. Answer: D 4 35) Roberta Whitman has recently been hired by Jackson Pharmaceuticals as the senior vice president of human resources. Jackson Pharmaceuticals has a history of problems within its HR department including high employee turnover, EEO violations, inadequate training programs, and benefit enrollment difficulties. With years of experience transforming HR departments in other firms, Whitman believes she can correct the problems at Jackson Pharmaceuticals. Which of the following best supports Whitman's idea to develop a transactional HR group to handle benefits administration? A) Outside vendors specializing in all aspects of benefits administration would provide improved support to the firm's employees. B) Extensive training has been provided to line managers so that they fully understand the different insurance options available to employees. C) All employees are currently required to participate in health screening and drug tests to eliminate high risk employees from the benefits plan. D) Lower insurance premiums would eliminate the need for outsourcing medical services and improve employee health coverage. Answer: A 36) ________ refers to the tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad. A) Globalization B) Diversification C) Export growth D) Market development Answer: A 37) Which term refers to exporting jobs to lower-cost locations abroad? A) benchmarking B) warehousing C) compensating D) offshoring Answer: D 38) Which of the following is NOT a trend facing human resource managers today? A) decreasing number of college-educated workers B) decreasing number of temporary workers C) increasing diversity in the workforce D) increasing age of the workforce Answer: B 39) Which of the following describes the most significant demographic trend facing the U.S. workforce? A) increasing number of older workers B) increasing number of blue-collar workers C) decreasing number of contingent workers D) decreasing number of bilingual workers Answer: A 40) Which of the following statements best explains why employers are expecting a severe labor shortage in the next few years? A) Increasing taxes have forced businesses to globalize. B) One-third of single mothers are not in the labor force. C) People are living longer because of better health care. D) More people are retiring than are entering the job market. Answer: D 5 41) What are many employers doing to fill openings left by retiring employees? A) hiring more women B) increasing the retirement age C) offering night shifts D) rehiring retirees Answer: D 42) According to employer surveys, one of the primary challenges of Generation Y employees is their ________. A) need for constant praise and recognition B) desire to work only in part-time positions C) inability to balance work and family D) inability to use information technology Answer: A 43) What term refers to the knowledge, education, training, skills, and expertise of a firm's workers? A) intellectual property B) human resources C) tangible assets D) human capital Answer: D 44) In today's business environment, what is a firm's main source of competitive advantage? A) technology B) financial structure C) creative advertising D) human capital Answer: D 45) Most modern employers expect HR managers to do all of the following EXCEPT ________. A) create high-performance work systems B) take an integrated talent management approach C) utilize transactional relations to ensure corporate success D) participate in strategic planning activities Answer: C 46) Which of the following terms refers to workers who hold multiple jobs or are part-time employees? A) short-term B) temporary C) seasonal D) nontraditional Answer: D 47) Which of the following best describes a nontraditional worker? A) service industry workers B) entrepreneurial workers C) workers near retirement age D) workers with multiple jobs Answer: D 48) Globalization, competition, and technology have led to which of the following trends in human resource management? A) College recruiting has increased as a result of the growing number of retiring baby boomers. B) HR managers primarily focus on providing transactional services like recruiting and hiring. C) HR managers assist top management with developing and implementing strategies. D) Metrics used to measure employee potential have been replaced by standardized testing. Answer: C 6 49) Tara Robles earned an MBA degree and is now an HR manager for a Fortune 500 company. In which of the following tasks does Tara's advanced degree benefit her the most? A) recruiting college graduates for entry-level positions B) assisting upper management in formulating business strategies C) distributing pension payments to retiring employees D) training interns to perform basic computer tasks Answer: B 50) Which of the following is most likely a true statement? A) Transactional activities are more cost-effective when outsourced by HR. B) A firm's vision is only effective when HR managers play a strategic role in its development. C) Human capital is linked to increased productivity, profitability, and customer satisfaction. D) Business strategies developed by HR managers are quantifiable. Answer: C 51) Which of the following terms refers to a set of HR management policies and practices that together produce superior employee performance? A) career management system B) in-house development system C) management assessment system D) high-performance work system Answer: D 52) Evidence-based human resource management relies on all of the following types of evidence EXCEPT ________. A) qualitative opinions B) analytics C) research studies D) existing data Answer: A 53) Which term refers to a set of quantitative performance measures that human resource managers use to assess their operations? A) metrics B) case studies C) ratios D) tools Answer: A 54) Which term refers to the standards someone uses to decide what his or her conduct should be? A) responsibility B) morals C) autonomy D) ethics Answer: D 55) Jennifer was recently certified as a professional human resource manager. Which organization most likely provided this certification to Jennifer? A) Human Resource Certification Institute B) Society of Business Administration C) Academy of Human Resource Executives D) Association of Certified HR Managers Answer: A 56) James is preparing to take an HRCI certification exam. Which of the following subjects is LEAST important for James to study? A) occupational health and safety B) strategic management C) information technology D) workforce planning Answer: C 7 57) Unlike HR managers of the past, modern HR managers must be able to ________. A) explain HR activities in terms of a firm's finances and productivity B) develop and implement a firm's long-term business strategies C) hire workers who are well-matched to a firm's HR needs D) assist with employee training in departments within a firm Answer: A 58) Many HR managers use Facebook to ________. A) measure employee performance C) advertise job listings B) manage ethics D) provide benefits services Answer: C 59) Which of the following is a trend in the US.? A) increasing number of goods-producing industries B) decreasing number of Hispanic workers C) increasing number of service industries D) decreasing number of Asian workers Answer: C 60) By 2020, service-providing industries in the U.S. are expected to account for ________ of wage and salary jobs overall. A) 64% B) 87% C) 72% D) 53% Answer: B 61) According to a study of 35 large global firms, what is the primary concern of HR managers? A) talent management B) health care costs C) technological changes D) offshoring risks Answer: A 62) Elliot was born in 1972. In which of the following groups would Elliot most likely be categorized? A) Baby Boomer B) Generation Y C) Generation X D) Millennial Answer: C 63) Which of the following is a tendency of many Generation Y workers? A) wanting to be employed as nontraditional workers B) wanting to balance work and family life C) focusing more on work than family D) focusing more on family than work Answer: B 64) According to the text, managers at Lands' End and Bank of America are encouraged to give Millennial workers ________. A) telecommuting options B) extensive family leave time C) technology training D) quick feedback Answer: D 8 65) Edith and her sister Ruth share a clerical position at Bowman Industries. Edith works from 7:00 a.m. until noon, and Ruth works from noon until 5:00 p.m. Edith and Ruth would best be described as ________. A) telecommuters B) nontraditional workers C) temporary employees D) independent contractors Answer: B 66) Raj, an engineering consultant, pays $300 each month to use a meeting room and office equipment in a local office building. Raj uses the space when he needs to meet with clients, and the rest of the time he works from his home office. Which term refers to Raj's work arrangement? A) downsizing B) offshoring C) indebtedness D) co-working site Answer: D 67) The purpose of the H-1B visa program is to allow ________. A) U.S. employees to work for foreign firms based in the U.S. B) U.S. employers to hire skilled foreign workers for jobs overseas C) U.S. employers to hire skilled foreign workers for jobs in the U.S. D) U.S. employees to work for foreign firms based overseas Answer: C 68) Which term refers to an agreement that reduces tariffs and barriers among trading partners? A) deregulation B) free trade area C) offshore facility D) co-working site Answer: B 69) Which of the following factors LEAST likely drove U.S. economic growth between 1960 and 2007? A) deregulation B) globalization C) leveraging D) diversifying Answer: D 70) Which term refers to formulating and executing HR policies and practices that produce the employee competencies and behaviors a firm needs to achieve its strategic goals? A) performance management B) talent management C) organizational management D) strategic human resource management Answer: D 71) Dana, an HR manager at Coffman Consulting, wants to compare current employees' skills with the firm's projected strategic needs. Which of the following would most likely help Dana accomplish this task? A) network monitoring software B) computerized analytical program C) corporate intranet website D) streaming desktop video Answer: B 72) Modern HR managers are expected to monitor employee engagement, which refers to an employee's ________. A) emotional investment in their work B) ability to balance family and career C) personal career goals and objectives D) ethical behaviors and attitudes Answer: A 9 73) According to the text, which of the following is the most likely reason that HR managers are more focused on metrics than they were 50 years ago? A) pressures of global competition B) fluctuations in the stock market C) risks of monetary recession D) threats of heavy regulation Answer: A 74) The purpose of evidence-based human resource management is to use data and research to ________. A) quantify HR expenses and deficits B) support HR decisions and practices C) identify high quality job candidates D) make comparisons with other firms Answer: B 75) Which term refers to the competency needed by today's HR managers to create a meaningful work environment and align strategy, culture, practices, and behavior? A) technology proponent B) capability builder C) strategic positioner D) credible activist Answer: B 76) Planning, organizing, staffing, leading, and controlling are the five basic functions of the management process. Answer: True False 77) Personnel management involves recruiting prospective employees, setting performance standards, and monitoring production levels. Answer: True False 78) Setting standards such as sales quotas, quality standards, or production levels is part of the leading function of human resource management. Answer: True False 79) The planning function of management includes establishing goals and standards and developing forecasts. Answer: True False 80) Communicating is one of the five basic functions of the management process. Answer: True False 81) Staff managers are authorized to issue orders to subordinates and are directly in charge of accomplishing the organization's basic goals. Answer: True False 82) In most large firms, human resource managers assist line managers with hiring, training, evaluating, rewarding, counseling, promoting, and hiring employees. Answer: True False 83) Extensive travel is required of recruiters, compensation managers, and job analysts. Answer: True False 84) Firms of all sizes are required under employment laws to have at least one full-time human resource manager on staff. Answer: True False 10 85) Transactional HR groups focus on assisting top management in big picture issues such as developing a firm's long-term strategic plan. Answer: True False 86) An embedded HR unit focuses on using centralized call centers and benefits advisors to provided specialized support. Answer: True False 87) IBM isolates HR functions into silos, which enables teams of HR specialists to focus on the needs of specific groups of employees. Answer: True False 88) According to the Bureau of Labor Statistics, between now and 2018 the number of workers classified as "white, non-Hispanic" will decrease and the number of workers classified as Asian will increase. Answer: True False 89) The H-1B visa program allows U.S. employers to hire foreign workers to fill workforce shortfalls for hourly positions that require only limited skills. Answer: True False 90) Modern human resource managers perform transactional duties as well as help top management develop and execute the firm's long-term plans. Answer: True False 91) The evidence used in evidence-based human resource management typically comes from actual measurements, existing data, or critically evaluated research studies. Answer: True False 92) Ethical issues such as workplace safety, security of employee records, and employee privacy rights are all related to human resource management. Answer: True False 93) Since HR managers are expected to participate in long-term strategic planning, they no longer need to have recruiting and training skills. Answer: True False 94) Today's trend is for HR managers to spend more time on administrative, transactional services and less time on long-term strategic planning. Answer: True False 95) Human resource management is the sole responsibility of human resource managers, so line managers and staff managers rely heavily on HR specialists to hire the best employees. Answer: True False 11 96) What are the five basic functions of management? Explain some of the specific activities involved in each function. Is one function more important for human resource management? Answer: The five basic functions are planning, organizing, staffing, leading, and controlling. Planning activities include establishing goals and standards, developing rules and procedures, and developing plans and forecasting. Organizing activities include giving specific task assignments to subordinates, establishing departments, delegating authority to subordinates, and establishing channels of authority and communication. Staffing activities include determining what type of people should be hired, recruiting prospective employees, and setting performance standards. Leading activities include maintaining morale and motivating subordinates. Controlling activities include setting standards such as sales quotas and quality standards, and taking corrective action as needed. Staffing is the function most readily related to human resource management. However, HR managers actually perform all five functions. 97) Explain the difference between line authority and staff authority. What type of authority do human resource managers have? Answer: Authority is the right to make decisions, to direct the work of others, and to give orders. Line managers are authorized to direct the work of subordinates and are directly in charge of accomplishing the organization's basic goals. Staff managers are authorized to assist and advise line managers in accomplishing these basic goals. Human resource managers are usually staff managers because they are responsible for assisting and advising line managers in areas like recruiting, hiring, and compensation. However, human resource managers do have line authority within their own department. 98) How have technological advances changed the HR environment? What technological tools enable HR managers to perform their duties more efficiently? Answer: Technology is changing how businesses operate as well as the nature of work. In plants throughout the world, knowledge-intensive high-tech manufacturing jobs are replacing traditional factory jobs, which means that employees need new skills and training to excel at increasingly complex jobs. Intranet-based websites enable employees to self-administer benefits plans, which allows HR managers to focus on other tasks. 99) What is human resource management? Why is human resource management important to all managers? What is the role of line managers in human resource management? Answer: Human resource management is the process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns. HR management is important to all managers because managers can do everything else rightlay brilliant plans, draw clear organization charts, set up world-class assembly lines, and use sophisticated accounting controlsbut still fail by hiring the wrong people or by not motivating subordinates. On the other hand, many managerspresidents, generals, governors, supervisorshave been successful even with inadequate plans, organizations, or controls because they had the knack of hiring the right people for the right jobs and motivating, appraising, and developing them. The direct handling of people is an integral part of every line manager's duties. More specifically, line managers must place the right person in the right job, orient and train new employees, improve the job performance of each person, gain cooperation and develop smooth working relationships, interpret the company's policies and procedures, control labor costs, and protect employees' health and physical condition. 12 100) What duties are required of most HR managers? How have the duties of HR managers changed from 30 years ago? Answer: Most HR managers conduct job analyses, recruit job candidates, train employees, compensate employees, and communicate with employees and other managers. Modern managers are expected to be involved in strategic issues rather than only in transactional duties as in the past. 101) List and explain five personnel mistakes you do not want to make as an HR manager. Answer: The answer should include any of the following: to have your employee not performing at peak, to hire the wrong person, to experience high turnover, to have employees not doing their best, to have the company taken to court because of discriminatory actions, to have your company cited for safety violations, to have undertrained employees, and to commit unfair labor practices. 102) Why are demographic trends important to HR managers? Answer: HR managers need to be cognizant of demographic trends because changes in the availability of workers directly affect recruiting and selection efforts. The changes in the workforce can impact the availability of technologically savvy employees or the availability of skilled labor. Additionally, the availability of employees affects the compensation that needs to be offered to attract and retain valued employees. 103) In a brief essay, compare the role of human resource management in small businesses and in high-performance work systems. Answer: Small firms generally do not have the critical mass required for a full-time human resource manager. Their human resource management therefore tends to be informal. Small firms typically do little or no formal training and recruit employees with newspaper ads and through word-of-mouth. In contrast, a high-performance work system is a set of human resource management policies and practices that together produce superior employee performance. HPWSs typically pay well, train employees regularly, use sophisticated recruitment and hiring practices, and use self-managing work teams. 104) What changes in the business environment have led to HR managers playing more strategic roles in organizations? As a result of these changes, what competencies are now required of modern HR managers? Answer: Changes in the environment of HR management are requiring HR to play a more strategic role in organizations. These changes include growing workforce diversity, rapid technological change, globalization, and changes in the nature of work, such as the movement toward a service society and a growing emphasis on education and human capital. Human resource managers still need skills in areas such as employee selection and training. But now they also require broader business knowledge and competencies. For example, to assist top management in formulating strategies, the human resource manager needs to understand strategic planning, marketing, production, and finance. 105) What is globalization? How has globalization affected employers and HR management? Answer: Globalization refers to companies extending their sales, ownership, and/or manufacturing to new markets abroad. Globalization compels employers to be more efficient. More globalization means more competition, and more competition means more pressure to be "world class"—to lower costs, to make employees more productive, and to do things better and less expensively. The search for greater efficiencies prompts many employers to offshore (export jobs to lower-cost locations abroad), which requires HR managers to oversee recruiting and selection practices both domestically and abroad. 13 What are 3 duties of the firstWhat do first-line managers do?. Communicating with middle managers and executives.. Directing work flow by assigning tasks.. Reviewing the work of team members.. Monitoring the work habits of team members.. Evaluating team member performance.. Providing feedback opportunities for team members.. Hiring and training new employees.. What are the roles and responsibilities of a line manager?What are the line manager's responsibilities?. Managing a team of employees.. Making sure their team meets its targets.. Training junior staff and working on their development.. Mentoring or coaching team members.. Reporting to senior leaders with regards to team and individual performance.. Managing a budget.. Which of the following is part of the role of a line manager?They manage one or more members of staff and oversee and evaluate employee contribution, performance and development. Line managers are the first point of contact for their direct reports, and they liaise and relay information between senior leaders, HR and workers.
What is the integral part of human resource management?Employee Development, Performance Management and Engagement
An important part of HR involves how employees at a company are developed, trained, performance measured, and what opportunities for growth exist.
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Which of the following has historically been an integral part of every line managers duties?
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