Which function of management involves an effort to direct motivate and lead people to accomplish the planned work of the organization?

18 Questions  |  By Edzayas | Last updated: Mar 22, 2022 | Total Attempts: 349

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Quiz to differentiate the qualities good leaders and good managers possess.

• 1. 

  Planning involves the effort to direct and lead people to accomplish the planned work of the organization.

  • A. 

    True

  • B. 

    False

• 2. 

  Management is the ability to motivate individuals and groups to accomplish goals.

  • A. 

    True

  • B. 

    False

• 3. 

  Influence enables a person to affect the actions of others.

  • A. 

    True

  • B. 

    False

• 4. 

  Almost everyone has the same beliefs about what constitutes ethical behavior.

  • A. 

    True

  • B. 

    False

• 5. 

  It is much more important for employees to practice ethical behavior than it is for managers to practice it.

  • A. 

    True

  • B. 

    False

• 6. 

  You have to be a manager to be a leader.

  • A. 

    True

  • B. 

    False

• 7. 

  Management style is the way a manager treats and involves employees.

  • A. 

    True

  • B. 

    False

• 8. 

  Which one of the management functions involves analyzing information, setting goals, and making decisions about what needs to be done?

  • A. 

    Organizing

  • B. 

    Planning

  • C. 

    Implementing

  • D. 

    Controlling

• 9. 

  Just one person is MOST likely responsible for all of the management functions in a

  • A. 

    New small business

  • B. 

    Partnership

  • C. 

    Large Corporation

  • D. 

    Multinational company

• 10. 

  In which of the following situations should a manager use tactical management?

  • A. 

    When the work is routine with new challenges

  • B. 

    When working with part-time or temporary employees

  • C. 

    When employees are doing work they enjoy

  • D. 

    When the manager wants to improve group relations

• 11. 

  Which of the following is NOT an important human relations skill needed by leaders and managers?

  • A. 

    High level of education

  • B. 

    Self understanding

  • C. 

    Communication

  • D. 

    Team building

• 12. 

  Ethical behavior consists of

  • A. 

    The actions of individuals and groups

  • B. 

    The results of actions

  • C. 

    Both a and b

  • D. 

    Neither a nor b

• 13. 

  Mission statements

  • A. 

    Are the guidelines that direct employees' behavior

  • B. 

    Describe the reasons businesses exist and what they want to accomplish

  • C. 

    Are written explanations of how specific business ideas will be carried out

  • D. 

    Are the principles of conduct governing an individual or group

• 14. 

  John, a customer service manager, has sent a memo to Brianne, one of his employees.This is an example of

  • A. 

    Horizontal communication

  • B. 

    External communication

  • C. 

    Vertical communication

  • D. 

    Oral communication

• 15. 

  All leaders need to be dependable, which means that they

  • A. 

    Able to listen, speak, and write effectively

  • B. 

    Can look at all sides of an issue before making a decision

  • C. 

    Respect the feelings and needs of the people they work with

  • D. 

    Follow through on commitments

• 16. 

  This leadership characteristic involves making decisions carefully.

  • A. 

    Initiative

  • B. 

    Communication

  • C. 

    Judgment

  • D. 

    Understanding

• 17. 

  The first level of management in a business are

  • A. 

    Mid-managers

  • B. 

    Supervisors

  • C. 

    Entrepreneurs

  • D. 

    Executives

• 18. 

  The combined use of tactical and strategic management is known as

  • A. 

    Mixed management

  • B. 

    Mismanagement

  • C. 

    Management by committee

  • D. 

    Management by others

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