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Terms in this set (87)Chantal helps recruit and hire employees with information about time off policies. She is also involved with correcting poor employee behavior. Chantal works in: d A firm is practicing _________ if it attempts to make a profit without depleting any of its resources, including employees, natural resources, and the support of the surrounding community. sustainability Which of the following are considered stakeholders of a firm? (Select all that apply) a, b, c, e What is the focus of the HR department in a firm that operates with a sustainability strategy? b The entities with an interest in an organization's success are called _________. stakeholders In a firm that practices sustainability, the HR department focuses on which of the following? (Select all that apply) c, d, e, f How does the HR
function maintain positive employee relations? d, e __________ is the process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals. Selection Which of the following are external sources of recruitment? (Select all that apply) c, d, e If an organization wanted to provide a way for employees to enhance their knowledge, skills, and abilities, it would provide for employee __________ and ___________. training and development Michael is a new employee who doesn't feel confident in his particular job skills. However, his company will provide him with _________ to help him to learn the needed job-related knowledge, skills, and behavior. b ___________ involves acquiring knowledge, behaviors, and skills that improve an employee's ability to meet changing client and customer demands related to his or her job. Development Making sure that employees' production matches the organization's goal
is called: d T/F: Pay and benefits play an important role in motivating employees. True Typical HR departments help establish policies related to all of the following EXCEPT: d Which of the following is an important aspect to ensure the careful and discrete record keeping of HR professionals? c A company analyzes employee related data to determine which departments will need to hire the most employees in the near future. The company then uses this information to hire employees for that department. In doing so, the company is engaged in: e The
government has many laws and regulations regarding the treatment of employees. Which of the following matters is NOT covered by these laws and regulations? c Legislation will soon be necessary to protect employees' privacy rights. This need will be driven by
the increased use of and access to _________ by employees and employers. c Lawsuits over job security will continue to influence HRM practices, particularly in the case of an employer terminating employment at any time without notice, otherwise known as: d When a company attempts to figure out what type of employees it needs to meet its objectives as well as the number of employees it will need, it is the process of _________ _________ ________. human resource planning A systematic effort to find, retain, train, and motivate highly skilled
workers is called: a What is evidence-based HR? b Select from the following list the three product lines of human resources. a, c, d What are the four principles that ethical, successful
companies embrace? a, c, d, e An organization's employees, described in terms of their training, experience, judgement, intelligence, relationships, and insight, are referred to as its ________ _________. human capital _________ is defined as a firm being better than competitors at something and being able to stay better at it over a length of time. d Which of the following describe the
essential qualities of human resources? (Select all that apply) b, c, d A _________-________ work system is a firm in which technology, organizational structure, people, and processes work together effortlessly. This results in the firm having an advantage in the competitive environment. high-performance Which of the following would help an organization maintain a high-performance work system? (Select all that apply) a, b, d All of the
following are essential qualities of human resources EXCEPT: c Ethics are: d The HR function that handles attitude surveys, labor relations and outplacement services is _________ _______. employee relations T/F: Some companies are getting rid of their HR departments and asking department managers and other employees to handle HR issues are they arise. True Which of
the following describes the process of getting detailed information about jobs? e Juanita is outlining the tasks required for the jobs in her department as well as defining how the work is to be performed. She is completing a(n): d What is the process by which a company seeks applicants for potential employment: c Trevor is tasked with obtaining detailed information about the jobs in his organization. He is performing a job _________. c The Society of Human Resource Management (SHRM) has identified __________ categories of skills associated with success that it calls HR success competencies. nine Which of the following activities related to human resources are supervisors likely to be directly involved in? (Select all
that apply) b, c, d, e Which of the following practices are part of human resource management? (Select all that apply)
a, b, d, e Which of the following are likely outcomes of an effectively managed human resource department? (Select all that apply) a, c, d If individuals have the right of freedom of conscience, they have the right
to: d Which of the following is NOT a standard that identifies human resource practices as being ethical? c As a business within the company, HR has 3 product lines, one of which involves contributing to the company's
goals and plans by understanding how HR can provide a competitive advantage. This is known as: d T/F: Managers traditionally have seen human resource management as a source of value. False T/F: HR generalists usually perform one specific aspect of human resource management. False Overall, the general public has a(n) _________ perception of the ethical conduct of U.S. businesses. a Which of the following trends tends to occur at
companies with effective human resource management? b Which of the following statements about human resource management is true? c Once the human resource needs of a firm have been identified, the firm can concentrate on _________ __________, which is a systematic, planned effort to attract, retain, develop, and motivate employees and managers. talent management Evidence-based HR definition One of the key contributions HR can make; refers to demonstrating that human resource practices have a positive influence on the company's profits or key stakeholders Sustainability definition An organization's ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community Stakeholders definition All the parties who have an interest in the organization's success Three product lines of HR 1. Administrative services and transactions Administrative services and transactions Handling administrative tasks efficiently and with a commitment to quality; requires expertise in the particular tasks i.e. hiring employees and answering questions about benefits Business partner services Developing effective HR systems that help the organization meet its goals for attracting, keeping, and developing people with the skills it needs; HR people must understand the business so they know what the business needs Strategic partner Contributing to the company's strategy through and understanding of its existing and needed human resources and ways HR practices can give the company a competitive advantage; HR people must understand the business, its industry, and its competitors Responsibilities of HR departments 1. Analysis and design of work Responsibilities of the function: analysis and design of work Work analysis, job design, job descriptions Responsibilities of the function: recruitment and selection Recruiting, job postings, interviewing, testing, coordinating use of temporary labor Responsibilities of the function: training and development Orientation, skills training, career development programs Responsibilities of the function: performance management Performance measures, preparation and administration of performance appraisals, discipline Responsibilities of the function: compensation and benefits Wage and salary administration, incentive pay, insurance, vacation leave administration, retirement plans, profit sharing, stock plans Responsibilities of the function: employee relations Attitude surveys, labor relations, employee handbooks, company publications, labor law compliance, relocation and outplacement services Responsibilities of the function: personnel policies Policy creation, policy communication Responsibilities of the function: employee data and information systems Record keeping, HR information systems, workforce analytics Responsibilities of the function: compliance with laws Policies to ensure lawful behavior, reporting, posting information, safety inspections, accessibility accommodations Responsibilities of the function: support for strategy Human resource planning and forecasting, talent management, change management Development definition Involves acquiring knowledge, skills, and behaviors that improve employees' ability to meet the challenges of a variety of new or existing jobs, including the client and customer demands of those jobs; programs often focus on preparing employees for management responsibility Workforce analytics definition The use of quantitative tools and scientific methods to analyze data from human resource databases and other sources to make evidence-based decisions that support business goals An organization can succeed if it is better than competitors at something and can stay better at it over a length of time. This is referred to as having a ______ _______ ________. sustainable competitive advantage The HR department is involved in establishing and administering personnel policies related to which of the following? (Select all that apply). a, b, d, e What is the process of acquiring knowledge, skills, and behaviors that improve an employee's ability to
meet changes in job requirements? c _________ is a planned effort by an organization that allows employees to acquire job-related skills, behavior, and knowledge. Training Which basic right states that people have the right to refuse to do
what violates their moral beliefs, as long as these beliefs reflect commonly accepted norms? b Right of free consent People have the right to be treated only as they knowingly and willingly consent to be treated i.e. employees should know the nature of the job they are being hired to do, the employer should not deceive them Right of freedom of speech People have the right to criticize an organization's ethics if they do so in good conscience and their criticism does not violate the rights of individuals in the organizations; many organizations address this right by offering hot lines or policies and procedures designed to handle complaints from employees Right to due process If people believe their rights are being violated, they have the right to a fair and impartial hearing Organizations provide ways for employees to expand their knowledge or refine their skills through which of the following? c The policies, practices, and systems that influence employees' behavior, attitudes, and performance is defined as: b The government has established laws and regulations regarding the
treatment of employees in which of the following areas? (Check all that apply). a, b,c,d Internet job postings, online social networks, and college recruiting events are all examples of __________ sources for recruitment. external
Internal sources for recruitment Applicants referred by current employees, and the availability of in-house people with the necessary skills The process by which an organization seeks applicants for potential employment is known as: a Which of the
following describes the work of an HR generalist? c Recruiting, training, compensation, employee relations Which of the following is NOT an important practice in human resource management? b Sets with similar termsChapter 1 L.S39 terms Jorge_Zamora6 Human Resources - Chapter 171 terms jmauden Chapter 1: Managing Human Resources49 terms CaliQueenBee HR Management Ch.145 terms jlbeasley1016 Sets found in the same folderHRM Chapter 461 terms jeannewhitley HRM Chapter 2108 terms jeannewhitley HRM Chapter 558 terms jeannewhitley HRM Chapter 663 terms jeannewhitley Other sets by this creatorLabor Relations Ch 124 terms jeannewhitley Risk & Insurance Chapter 1619 terms jeannewhitley Risk & Insurance Chapter 1521 terms jeannewhitley Risk & Insurance Chapter 1114 terms jeannewhitley Other Quizlet setsIndus Valley Study Guide for History Test13 terms dannirdv Cardio Patho IRAT60 terms Bryan_Ong30 Section Two: Enter the Decibel17 terms peleonard95PLUS Related questionsQUESTION • Although the bulk of the payroll function may reside in the finance division or even be outsourced, human resources often handles the critical input to the payroll system. 12 answers QUESTION Banking credit union managers would be wise to use which decisions will to accommodate walking depositors on payday? 2 answers QUESTION Farmers can now track which aspect of a cow's behavior for an indication of its health? 3 answers QUESTION HR contributions to strategy: provide perspective and expertise by: 2 answers What functions come under HR administration?What Does an HR Manager Do?. Recruitment and Hiring.. Training and Development.. Employer-Employee Relations.. Maintain Company Culture.. Manage Employee Benefits.. Create a Safe Work Environment.. Handle Disciplinary Actions.. Which of the following are the responsibilities of the HR department of a company?What is an HR department? In simplest terms, the HR (Human Resources) department is a group who is responsible for managing the employee life cycle (i.e., recruiting, hiring, onboarding, training, and firing employees) and administering employee benefits.
What function of HR refers to a planned effort by a company to enable employees to learn job related knowledge skills and behavior quizlet?Which of the following refers to a planned effort to enable employees to learn job related knowledge, skills, and behavior? Recruitment: a. refers to selecting a group of people and resources to perform a task.
What are the 5 roles of HR manager?Human Resources manages 5 main duties: talent management, compensation and employee benefits, training and development, compliance, and workplace safety.
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Which function of hr handles vacation leave administration, retirement plans, and profit sharing?
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