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Terms in this set (57)Intercultural communication (3) the process of sending and receiving messages between different cultures apologize when you make a mistake When communicating with people from other cultures, it is best to frequent eye contact is regarded as a sign of honesty and openness in any culture when traveling to a foreign country to conduct business, you should not assume that avoid using idioms and slang, be clear, be brief, and properly address the recipients because business correspondence is generally more formal compared to U.S. business people, you should: Speaking slowly and clearly in intercultural conversations, what is an important part of effective communication making every effort to learning the language If you will be living in another country where English is not the official language, you should show respect by try to speak words or phrases in their language when conducting business with others who speak a language other than English, it is important to happen because of assumptions about how people should think, behave, and communicate (3) difficulties caused by intercultural communication talking down to the other person, paying any attention to the person's body language, using any foreign phrases when trying to have a conversation with someone from another culture, you should try to keep from: Differences in nonverbal communication often a major source of misunderstanding in intercultural communication asking a colleague "how was your weekend?" accepted in the U.S., but considered intrusive in some cultures LESS Machine translation software is generally ____ effective than human translators Ethnicity All the characteristics and experiences that define each of us as individuals nonverbal signals, use of time and space, words (5) culture influences a person's understanding of: culture a shared system of symbols, beliefs, attitudes, values, expectations, and norms for behavior NOT (5) people within a particular culture do ____ differ much in their basic assumptions about how people should think, behave, and communicate gender, religion, nonverbal signals (6) important areas in which cultural differences appear: learned culture is culture people belong to more than one what cultural diversity a group of people of various genders and ages working together golden rule "do into others as you would have them do unto you", as followed in the American culture is less effective than treating others the way THEY want to be treated well-established cultures, can dull or even suppress curiosity about other cultures. (6) members of a culture who view their culture as complete are read books and websites about the culture; sample newspapers, magazines, music, and movies of that culture; and study the languages of the culture in order to learn more about unfamiliar cultures when learning about unfamiliar cultures 2 of the top ten export markets for u.s. products how many have English as an official language work and success what are two things that other parts of the world have a different attitude towards increasingly diverse as business become more global, the workforce is national, religious, and ethnic backgrounds workforces are made up of employees with different business intercultural skills in the U.S., what are becoming higher on the list of companies' employee requirements social rules vary from culture to culture in terms based on use of manners, attitudes toward work and success, and roles and status youth with strength, old with declining power what association with age and power are common in the U.S. a waste of time in some cultures and societies planning for the future is regarded as disagreeing (16) younger employees generally avoid what with senior executives in public in some Asian societies German and French (16) executives that do not soften up their colleagues with praise before they criticize Diversity includes all the characteristics and experiences that define each of us as individuals
geography, ethnic heritage, and religion 3 examples of diversity in the workplace include xenophobia (6) fear of strangers and foreigners Cultural pluralism (6) accepting multiple cultures on their own terms stereotyping (6) the pattern of physical cues, environmental stimuli and implicit understanding that convey meaning between two members of the same culture high-context culture characteristics in japan (7) people rely more on nonverbal circumstances, nonverbal cues, and environmental settings to convey meaning Low-context culture characteristics in Germany people value written agreements, rely on explicit verbal communication, and interpret law strictly Low-context culture (7) people rely MORE on verbal communication and less on circumstances and cues to convey meaning Ethnocentrism (6) the tendency to judge other groups according to the standards, behaviors, and customs of one's own group High-context culture people rely LESS on verbal communication and more on the context of nonverbal actions and environmental setting to convey meaning Ethnocentrism paragraph Ethnocentrism means to judge other groups based on your culture. One way to avoid this is to understand that others may not act the same way as you do or use the same language as you do. Another way is to avoid being judgmental about others. Finally, you should not ignore the differences between another person's culture and your own. NOT you should ___ ignore the differences between another person's culture and your own Cultural context (7) refers to the pattern of physical cues, environmental stimuli, and implicit understanding that conveys meaning between members of the same culture low-context culture business people (7) tend to focus on the results of the decisions they face ... Some businesses have found that it is a good idea to have business messages back-translated if you have it translated from English into another language. cultural pluralism accepting multiple cultures on their own terms is known as Cultural context a pattern of questions, stimuli, and internal understanding between members of the same culture non-verbal communication often a source of misunderstanding in intercultural communication idiomatic phrases phrases that mean more than the sum of their literal parts. ex: "more bang for the buck" or "off the top of my head" intercultural communication the process of sending and receiving messages between people whose backgrounds could lead them to interpret differently complete culture they provide most of their members with answers to life's big questions coherent culture culture appears to be fairly logical and consistent when viewed from the inside
diversity all the characteristics and experiences that define individuals implicit beliefs beliefs and biases that they are not even aware of Students also viewedBUS1010 Quiz 419 terms sofiedeo Chapter 2: Sentences: Elements, Varieties, Pattern…50 terms Isabella121601 leadership50 terms snort721 Ch. 375 terms k000096 Sets found in the same folderCS- Mercury Reader 225 terms lizzlink CS- 7 & 831 terms lizzlink communicating in a world of diversity- assignment 416 terms Devine_Patel Other sets by this creatorClase 2 Sentences9 terms lizzlink Como Estas11 terms lizzlink Los Colores11 terms lizzlink La Ropa (Clothes)14 terms lizzlink Verified questionsother The four major parts of the communication process are the ___, the ___, the ___, and ___. Verified answer other Frequent heavy drinking is defined as: A. 4 or more drinks on an occasion, 3 or more times during a two-week period for females B. 5 or more drinks on an occasion, 3 or more times during a two-week period for males C. Both A and B D. Neither A nor B Verified answer other An ___ is an approximate number or answer. Verified answer other Use dimensional analysis to change: 60 miles per hour to miles per minute Verified answer Other Quizlet setsCSI Quiz #3 A++++++52 terms Isabelmaui96 Pediatrics HESI- Infants57 terms anna_claire_haynie Microbio final127 terms rukhsar_khan1 New court case25 terms hopeh203 When communicating with someone from another culture you should?Here are our top ten tips for effective cross-cultural communication:. Maintain etiquette. Many cultures have specific etiquette around the way they communicate. ... . Avoid slang. ... . Speak slowly. ... . Keep it simple. ... . Practice active listening. ... . Take turns to talk. ... . Write things down. ... . Avoid closed questions.. Which of the following refers to interactions that occur between people whose cultures are so different that the communication between them is altered?Intercultural communication refers to the communication between people from two different cultures.
What is crossCross-Cultural Communication. Involves the exploration of how these cultural similarities and differences impact the ways in which people communicate within these various cultures. Cultural Competence. Understanding the behaviors, values, beliefs, and worldviews of people from another culture.
Which of the following effectively enhances intercultural communication?Conditions for effective, intercultural communication are the following: respect for other cultures. awareness of other cultures and own culture. knowledge of different cultural codes.
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What should you consider when interacting with someone from a different culture quizlet?
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