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GCSE OCR Communications in businessBusinesses make use of various types and methods of communication as part of their day-to-day activities. Using communication effectively can have a significant impact on the success of a business. Part of Business Operations, finance and influences on business
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Ways of communicating in a business contextRikke discusses communications in her business Communication is the process of sending and receiving information from one person to another using a channel of communication. Internal communication consists of messages that are sent between people or groups that work for the same business. External communication refers to messages that are sent to people who do not work within the business. Depending on the information that is being shared and the audience that the message is being sent to, communication can be formal or informal. Formal communication refers to planned official messages that a business wishes to share. Informal communication refers to information that is shared casually or spontaneously, for example in a conversation with colleagues. Ways of communicationThere are a number of ways of communicating. The most common methods used in business are:
GCSE Subjects
What is the most common form of written communication in the business world?Letters and memos are the most traditional written business communication. Letters are commonly used to present official business information to other businesses, to individuals or to outside business stakeholders.
What is the most common form of communication we engage in quizlet?Intrapersonal communication is the most common form of communication and one that most often involves instances of miscommunication and communication conflict.
Which form of business communication is most often used for printed inter office communication within the business?Memoranda, or memos, are one of the most versatile document forms used in professional settings. Memos are “in house” documents (sent within an organization) to pass along or request information, outline policies, present short reports, and propose ideas.
Which of the following is the most prevalent type of communication?Oral Communication
This consists of all messages or exchanges of information that are spoken, and it's the most prevalent type of communication.
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