Results of the Hawthorne Studies The Hawthorne studies were conducted on workers at the Hawthorne plant of the Western Electric Company by Elton Mayo and Fritz Roethlisberger in the 1920s. The Hawthorne studies were part of a refocus on managerial strategy incorporating the socio-psychological aspects of human behavior in organizations. Show
The studies originally looked into whether workers were more responsive and worked more efficiently under certain environmental conditions, such as improved lighting. The results were surprising: Mayo and Roethlisberger found that
workers were more responsive to social factors—such as the people they worked with on a team and the amount of interest their manager had in their work—than the factors (lighting, etc.) the researchers had gone in to inspect. Intangible Motivators Changing a variable usually increased productivity, even if the variable was just a change back to the original condition. Researchers concluded that the employees worked harder because they thought they were being monitored individually. Researchers hypothesized that choosing one's own coworkers, working as a group, being treated as special (as evidenced by working in a
separate room), and having a sympathetic supervisor were the real reasons for the productivity increase. Check Your Understanding Answer
the question(s) below to see how well you understand the topics covered in this section. This short quiz does not count toward your grade in the class, and you can retake it an unlimited number of times. Licenses and AttributionsCC licensed content, Shared previously
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10.The scientific approach to management emerged in the early 20thcentury whencompanies wished to increase worker productivity to counteract _____________. Get answer to your question and much more 11.Which three individuals helped pioneer administrative management theory? Get answer to your question and much more 12.True/False: Frederick Taylor is associated with the scientific management approach to Get answer to your question and much more 13.The management approach of _____ was one of the first to recognize that enriching thelives of organizational and community family was just as important as a company makinga profit. Get answer to your question and much more 14.Frederick Taylor created the scientific management system after studying _____. Get answer to your question and much more 15.The technique that Frank and Lillian Gilbreth used to expand on Taylor's motion studieswas that they: Get answer to your question and much more 16.According to Henri Fayol, the major functions of management are: Get answer to your question and much more 17.Administrative management is concerned with managing ___________. Get answer to your question and much more 18.As a pioneer of administrative management, Max Weber contended that bureaucracieswere: Get answer to your question and much more 19.Charles Clinton Spaulding, one of the pioneering theorists of administrative management,proposed eight _____ of management based in part on his childhood experiences workingat his father's fields. When workers perform and react differently because they are being observed it is known as ______?From this, sociologists learned the importance of carefully planning their roles as part of their research design (Franke and Kaul 1978). Landsberger called the workers' response the Hawthorne effect—people changing their behaviour because they know they are being watched as part of a study.
What is the name of the study that investigated the influence of physical working conditions on workers productivity and efficiency in a suburban Chicago factory?What is the name of the study that investigated the influence of physical working conditions on workers' productivity and efficiency in a suburban Chicago factory? Hawthorne study.
What did the scientific management approach advocate?In 1911 Frederick Winslow Taylor published his monograph “The Principles of Scientific Management.” Taylor argued that flaws in a given work process could be scientifically solved through improved management methods and that the best way to increase labor productivity was to optimize the manner in which the work was ...
Which of the following are principles developed by Frederick W Taylor to increase efficiency in the workplace check all that apply?Frederick Taylor's four principles of Scientific Management are:. Develop a science for each element of work.. Scientifically Select, Train, Teach, and Develop the worker.. Cooperate with the Worker.. Divide the Work and Responsibility.. |