We send information on attitude toward person (facing or leaning towards another), emotional statue (tapping fingers, jiggling coins), and desire to control the environment (moving towards or away from a person). Show More than 700,000 possible motions we can make — so impossible to categorize them all! But just need to be aware the body movement and
position is a key ingredient in sending messages. Consider the following actions and note cultural differences:
Impossible to catalog them all. But need to recognize: 1) incredible possibility and variety and 2) that an acceptable in one’s own culture may be offensive in another. In addition, amount of gesturing varies from culture to culture. Some cultures are animated; other restrained. Restrained cultures often feel animated cultures lack manners and overall restraint. Animated cultures often feel restrained cultures lack emotion or interest. Even simple things like using hands to point and count differ. Pointing : US with index finger; Germany with little finger; Japanese with entire hand (in fact most Asians consider pointing with index finger to be rude) Counting: Thumb = 1 in Germany, 5 in Japan, middle finger for 1 in Indonesia. While some say that facial expressions are identical, meaning attached to them differs. Majority opinion is that these do have similar meanings world-wide with respect to smiling, crying, or showing anger, sorrow, or disgust. However, the intensity varies from culture to culture. Note the following:
In USA, eye contact indicates: degree of attention or interest, influences attitude change or persuasion, regulates interaction, communicates emotion, defines power and status, and has a central role in managing impressions of others.
Question: Why do we touch, where do we touch,
and what meanings do we assign when someone else touches us?
What is the problem? Traditional Korean (and many other Asian countries) don’t touch strangers., especially between members of the opposite sex. But the African-American sees this as another example of discrimination (not touching him because he is black). Basic answer: Touch is culturally determined! But each culture has a clear concept of what parts of the body one may not touch. Basic message of touch is to affect or control — protect, support, disapprove (i.e. hug, kiss, hit, kick).
Basic patterns: Cultures (English , German, Scandinavian, Chinese, Japanese) with high emotional restraint concepts have little public touch; those which encourage emotion (Latino, Middle-East, Jewish) accept frequent touches.
What are cues in nonverbal communication?Wood says nonverbal cues include “all the communication between people that do not have a direct verbal translation.” They are “body movements, body orientation, nuances of the voice, facial expressions, details of dress, and choice and movement of objects that communicate.” Time and space can also be perceived as ...
Are cues verbal or nonverbal?When it comes to communication, cues are prompts that people use to indicate that they expect a response or reaction. Speakers use non-verbal cues all the time through body language or tone, but they might also deliver cues verbally.
What speaks louder verbal or nonPhysical appearance is often the first impression you make on someone and is, therefore, quite important. Physical appearance doesn't just apply to how you look; it carries through to other aspects of your business communication.
Why nonIt's not just your words that are communicating; it's your body language. If your body and mouth are saying two different things, you're confusing the listener and harming your credibility. If you're on the same page, your message is much more clear, effective and forceful.
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