Language pack: English, Albanian, Persian, Maori, Serbian (Latin), Slovak, Valencian, Icelandic, Tatar, Central Kurdish (Arabic), Afrikaans, Urdu, Italian, Indonesian, Filipino, German, Mongolian (Cyrillic), Yoruba, Latvian, Bulgarian, isiXhosa, Norwegian (Nynorsk), Azerbaijani (Latin), Kyrgyz, Hebrew, Hausa (Latin), Hindi, Serbian (Cyrillic, Bosnia and Herzegovina), Telugu, Sesotho sa Leboa, Tajik (Cyrillic), Bosnian (Latin), Chinese Simplified, Konkani, Malay (Malaysia, Brunei, and Singapore), Assamese Show The problem descriptionGerman blog reader Michael H. wrote the following in his mail about the troubles which Windows 10 and the hardware is causing:
This immediately rings a bell in the back of my mind, as I had published the article urface Pro 7: Firmware update for Battery and USB Dock at the beginning of December 2019 due to a similar error. Other mentions within the internetGerman blog reader Michael H. pointed out in his mail that there are numerous users on the Internet who are complaining about the dock problem with USB-C. Here are a few links to German and English forum posts about that issue.
In the last linked article the user also has firmware upgrade problems. In none of these forum posts I found a solution. But other users confirm the problem. Can anyone confirm the problems? Is there a known solution? This entry was posted in devices, issue, Windows and tagged Dock, issues, Windows. Bookmark the permalink. Updated 2/1/21 - Added Intune deployment steps Updated 10/18/21 - Update list of supported docks IntroductionLenovo Dock Manager is a new solution that reduces the effort that IT administrators spend on the large scale deployment of Lenovo dock firmware updates. This solution runs on your PC and maintains a cache of the current firmware versions for supported Lenovo docks. When a dock is attached that has down-level firmware, it is automatically updated by Dock Manager. Video resources and links that may be helpful can be found below:
It can automatically download firmware updates from Lenovo Support directly over the Internet or from a local repository on your network that is created and maintained using Update Retriever. The four-character "machine type" for the supported docks listed below can be used in Update Retriever when searching for the latest firmware packages. The application can also record data from docks into WMI (root\Lenovo\Dock_Manager) for administrators to query remotely for management purposes. Such details can include:
Supported Docks
Deploying Dock Manager with ConfigMgr Dock Manager is provided as an executable. Here's an example of how to deploy with Microsoft Endpoint Manager Configuration Manager (ConfigMgr) using the Application model. In the console, navigate to the Software > Application Management > Applications node and click Create Application in the ribbon bar. Tick the Manually specify the application information radio button, click Next Specify information about the app, click Next Enter Software Center details, click Next Set the deployment type to Script Installer and click Next Set the deployment type name and click Next Enter the content location path to the dock_manager_setup.exe Install command: "dock_manager_setup.exe" /VERYSILENT Uninstall command: Uninstall start in: %ProgramFiles%\Lenovo\Dock Manager Set the detection rule setting type to Registry Hive: HKLM Key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DockManager_is1 Value: Data Type: String Tick the radio button for This registry setting must satisfy the following rule... Operator: Equals Value: Set the installation behavior to Install for system and logon requirement to Whether or not a user is logged on Add any installation requirements such as Operating system is One of Windows 10 (64-bit) Complete the deployment type and App wizards Deploying Dock Manager with Intune Using the Win32 Content Prep Tool, convert Dock Manager Setup executable to an .intunewin format. A sample command would look like this IntuneWinAppUtil.exe -c "C:\IntuneWin\DM\" -s "dock_manager_setup.exe" -o "C:\IntuneWin\output\" -q Login to the Endpoint admin center to create a new Windows app and select the Windows app (Win32) type. Select the dock_manager_setup.intunewin app package file. Enter required and optional information about the app Enter the install command dock_manager_setup.exe /VERYSILENT and uninstall command %ProgramFiles%\Lenovo\Dock Manager\unins000.exe /SILENT Set the requirements. You can take it a bit further with a detection script to check if a supported dock is currently connected to the system. Here's a sample PowerShell script # Check for Thunderbolt 3 Dock Gen 2 $dock = Get-WmiObject -Class Win32_PnPEntity | Where-Object { $_.DeviceID -like 'USB\VID_2109&PID_8887*' } if ($dock) { Write-Output "Thunderbolt 3 Dock Detected!" } else { Exit 1 } Enter the detection rules to verify the current version of Dock Manager is installed Key path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DockManager_is1 Value name: DisplayVersion Detection method: String comparison Operator: Equals Value: 1.0.0.125 Finish out the wizard and assign to a group Dock Manager WMI Class You can extend hardware inventory in Config Manager to collect the data written by Dock Manager on your clients by importing the provided .mof file below. An example from Resource Explorer Sample report of what can be gathered using SSRS How do I update my Lenovo docking station driver?Lenovo keeps updating the docking station drivers. To get the one you need, you should visit the Lenovo website, find the driver corresponding with your specific flavor of Windows version (for example, Windows 10, 64 bit) and download the driver manually.
How do I reset my Lenovo USBDisconnect and reconnect the dock from the system. Try plugging in the USB device into another USB port on the dock station. Disconnect the dock from your computer and remove the power adapter from the dock. And reconnect the power adapter to the dock, then reconnect the dock to your computer.
What is the ThinkPad USBLike the ThinkPad USB-C Dock Gen 2, next generation of USB-C one-cable universal docking solutions. With it, you can say goodbye to limitations and enjoy vivid 4K displays or multiple 1080p screens, charge your notebook, connect legacy USB peripherals, wired networks and rapidly charge your mobile devices.
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