Is a change that represents the introduction of a practice that is new to an organization but not new to the industry?

radically innovativeLake City Documents has decided to hire enough drivers to pick up and deliver documents for theircustomers within two hours of a service order, hoping this practice will give them a significant advantageover the competition, none of whom have adopted such a practice. Lake City is introducing a(n) ______change.

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Which of the following is NOT a leading reason that employees resist change?

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During Lewin's refreezing stage, managers shouldreinforce the desired change in the employees.The process by which a company compares its performance with that of high-performing organizations iscalled

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Kotter proposed which of the following for organizational change?

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What change involves introducing a practice that is new to the industry?

Adaptive change involves introducing a practice that is new to an industry.

What is the last step of the organizational development process?

Evaluating the impact. The final important stage is to evaluate the change. So, if we're managing it effectively from the start, where we are identifying the needs and gaps, then we should have clear goals on what we are trying to achieve as a result of the initiative or change.

Which of the following forces represents the need for change and originates from inside the organization?

Internal forces of change arise from inside the organization and relate to the internal functioning of the organization. They might include low performance, low satisfaction, conflict, or the introduction of a new mission, new leadership.

Which of the following is the process by which a company compares its performance with that of high performing organizations?

Benchmarking is the practice of comparing business processes and performance metrics to industry bests and best practices from other companies.