A medical assistant tells a patient that fasting prior to having blood drawn means _________

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Which patient information would the medical office assistant provide when scheduling a patient's surgery?
What is the best time of say to schedule an appointment for a patient who needs blood work?
What does a medical assistant do in the appointment book if the doctor has a surgery at 9 00 am and it will last about an hour?
What is the best way to handle a practitioner who consistently throws off the office schedule by returning late from lunch?

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Question	Answer
The first step in preparing the appointment book is to____.	Establish the matrix of the appointment book
Which of the following is the common abbreviation for Pap smear?	Pap
A woman going to the physician for a routine prenatal examination can expect the appointment to last______.	15 minutes
A disadvantage of the open hours scheduling system is that_______.	It increases the possibility of inefficient downtime for the physician
Which of the following appointment scheduling systems allows patients to arrive at their own convenience with the understanding that they will be seen on a first come, first served basis?	Open hours scheduling
The appointment scheduling system that assumes a steady stream of patients all day long at regular, specified intervals is ________.	Time specified scheduling
The appointment scheduling system that is based on the reality that some patients will arrive late and others will require more or less time than expected with the physician is _______.	Wave scheduling
The appointment scheduling system in which two or more patients are scheduled for the same appointment time is________.	Double booking
The appointment scheduling system that groups similar appointments together during the day or week is ______.	Cluster scheduling
Which of the following appointment scheduling systems is also called stream scheduling?	Time specified scheduling
Scheduling four patients to arrive at planned intervals during the first half hour, leaving the second half hour unscheduled, is an example of________.	Modified-wave scheduling
Appointment reminders include appointment cards, reminder mailings, reminder calls, and_______.	Recall notices
Which appointment reminder is especially helpful for patients with a history of late arrivals or no-shows?	Reminder call
The best time to schedule a patient who needs a regular appointment, such as a prenatal checkup, is ________.	On the same day and time each week
The appropriate procedure to follow with a cancellation is to________.	Draw a single line through the patients name and write “canceled” on the appointment book before entering the rescheduled time
The appropriate procedure to follow for a patient who misses an appointment is to_______.	Document the no-show in the appointment book and in the patients chart
A medical assistant can help a physician make the most efficient use of his time by________.	Avoiding overbooking or underbooking
A detailed travel plan that lists dates and times of flights and events, locations, and telephone numbers is a ______.	Itinerary
Another name for a substitute physician who is hired to see patients while the regular physician is away is _____.	Locum tenens
A medical assistant may be responsible for setting up the list of topics to be discussed or presented at a meeting in the order of presentation. This list is called________.	An agenda
Which patient information would the medical assistant provide when scheduling a patients surgery?	Diagnosis and insurance information
What is the common abbreviation for a complete physical examination?	CPE
When you are obtaining patient information for an appointment, you should include the_________.	Purpose of the visit
What is the standard abbreviation for blood pressure?	BP
What is the standard abbreviation for an electrocardiogram?	ECG
A patient calls for an appointment because she has had a sore throat for four days. How much time should you schedule for her appointment?	15 minutes
E-scheduling is another term for ________.	Online scheduling
Scheduling appointments in an_________ manner creates an efficient patient flow.	Efficient
Prior to scheduling appointments, you need to prepare the appointment book. The first step in this process is to establish the__________.	Matrix
Because the appointment book is considered a_________ record, entries must be clear and easy to read.	Legal
Time- specified or _________ scheduling assumes a steady flow of patients throughout the day at regular, specified intervals.	Stream
A practice that needs flexibility to allow for appointments that take more or less time than anticipated could use _______ scheduling.	Wave
A scheduling system that schedules four patients at intervals throughout cyberspace first half hour, leaving the second half of the hour unscheduled to allow for catching up before the next hour begins is called______ scheduling.	Modified wave
With a________ system, two or more patients are scheduled for the same appointment time.	Double booking
When a service such as ultrasound is available only at certain times, ________ scheduling is used to group ultrasound appointments together.	Cluster
Appointment _________ can take various forms, but all help patients keep track of their appointments.	Reminders
A patient who arrives without an appointment expecting to see the physician is referred to as a _________ patient.	Walk in
A patient who does not call to cancel an appointment but does not come to the appointment is called a-_______.	No show
It is important to avoid________ appointments because doing so creates stress for the physician and other staff and causes the office schedule to fall behind.	Overbooking
The medical assistant is responsible for helping physicians make the most efficient use of their time and avoid________, or leaving unfilled appointment slots in the schedule.	Underbooking
When making travel arrangements for the physician, you should obtain an________ of travel plans and make sure both physician and the office has copies of it.	Itinerary
The monthly office staff meeting will be held tomorrow, one of your responsibilities to prepare for the meeting is to develop the_________ of topics your be discussed.	Agenda
A physician who is hired to see patients while the regular physician is away from the practice is referred to as a ______.	Locum tenens
Before changing to________ scheduling, the practice should assess its needs, survey patients for internet access, and investigate privacy issues.	Online
Before a practice can use email to schedule appointments, patients must sign a______________allowing communication via e-mail.	Release form

Which patient information would the medical office assistant provide when scheduling a patient's surgery?

Chapter 16.

What is the best time of say to schedule an appointment for a patient who needs blood work?

Time-specific scheduling is used when: a patient is given an appointment based on the length needed and on available time. The best time of day to schedule a patient for a return fasting blood glucose test is: The first appointment in the morning.

What does a medical assistant do in the appointment book if the doctor has a surgery at 9 00 am and it will last about an hour?

What does a medical assistant do in the appointment book if the doctor has a surgery at 9:00 a.m. and it will last about an hour? block off 2 hours in the appointment book. You just studied 59 terms!

What is the best way to handle a practitioner who consistently throws off the office schedule by returning late from lunch?

What is the best way to handle a physician who consistently throws off the office schedule by returning late from lunch? verify the patient's insurance coverage. You have been asked to schedule a patient for an outpatient surgical procedure.

A medical assistant tells a patient that fasting prior to having blood drawn means __________.

Which patient information would the medical office assistant provide when scheduling a patient's surgery?

What is the best time of say to schedule an appointment for a patient who needs blood work?

What does a medical assistant do in the appointment book if the doctor has a surgery at 9 00 am and it will last about an hour?

What is the best way to handle a practitioner who consistently throws off the office schedule by returning late from lunch?

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