Which of the following statements about nonverbal communication is most accurate group of answer choices?

1.

Which of the following statements most accurately expresses the relative strengths of verbal versus nonverbal communication?

a.

Nonverbal communication is better suited to expressing attitudes and feelings rather than ideas.

b.

Verbal communication is better suited to expressing attitudes and feelings rather than ideas.

c.

Nonverbal communication is better suited to expressing attitudes and ideas rather than feelings.

d.

Verbal communication is better suited to expressing attitudes and ideas rather than feelings.

2.

Which of the following statements would be the most difficult to express nonverbally?

a.

You're afraid.

b.

You're happy you got an A on a class report.

c.

You wonder what will be on the midterm exam.

d.

You're angry that your friend is late.

3.

Your partner tells you, "You look nice in that outfit." The implication that he or she likes you and is proud of the way you look is the __________ of the message.

a.

content

b.

relational dimension

c.

dialectical intensifier

d.

equivocation

4.

Which of the following would illustrate disconfirming responses?

a.

Responses that show lack of regard for the other person.

b.

Responses that attack the speaker personally.

c.

Responses that ignore other's ideas.

d.

all of the above

5.

Listening attentively sends a message which is:

a.

proactive

b.

control oriented

c.

confirming

d.

disconfirming

6.

Recent research shows that women often build friendships through shared positive feelings, whereas men often build friendships through:

a.

metacommunication

b.

catharsis

c.

impression management

d.

shared activities

7.

To be labeled self-disclosure the information revealed must be:

a.

deliberate

b.

significant

c.

not known by others

d.

all of the above

8.

The reason you should consider nonverbal messages as clues rather than facts is:

a.

You need to consider context in determining meaning.

b.

Communication is ambiguous.

c.

The history of a relationship can make a difference in interpretation.

d.

all of the above

9.

Public distance is described in your text as:

a.

0 to 18 inches

b.

18 inches to 4 feet

c.

4 feet to 12 feet

d.

12 feet and beyond

10.

Communication climate can be viewed as a spiral because it is:

a.

reciprocal

b.

constant

c.

pervasive

d.

varied

11.

Which nonverbal behavior is least likely to be misinterpreted cross-culturally?

a.

a direct gaze at another person

b.

the "okay" gesture made by joining thumb and forefinger to form a circle

c.

maintaining "social distance" while conducting business

d.

a smile

12.

A supportive statement is most likely to be responded to with:

a.

criticism

b.

avoidance

c.

support

d.

attraction

13.

The relationship stage when partners give up some characteristics of themselves and become different people is:

a.

intensifying

b.

integrating

c.

bonding

d.

Differentiating

14.

Nonassertion can be useful when:

a.

the conflict involves money or sex

b.

the conflict is minor

c.

the conflict is short-lived

d.

b and/or c

15.

Intimacy involves the __________ aspect(s) of a relationship.

a.

physical

b.

emotional

c.

intellectual

d.

all of the above

16.

Your authors present seven questions you should ask in order to determine the appropriateness of self-disclosure. List and explain three of them.

17.

What is the relationship between perception checking and relational messages?

18.

Change the following evaluative messages into descriptive messages.

You drink too much. You drive too fast. You don't study enough.

19.

Identify the Ten Stages of a Relationship listed below according to the sequence in which they are said to occur.

____ stagnating
____ bonding
____ intensifying
____ terminating
____ experimenting
____ avoiding
____ initiating
____ differentiating
____ circumscribing
____ integrating

20.

Match the style of conflict with the description.

____ Expressing hostility in an obscure way������������� A. Nonassertive
____ Expressing aggression overtly by attacking����� B. Direct aggressive
���������� the other party���������������������������������������������� C. Passive aggressive
____ Inability to express thoughts or feelings��������� D. Assertive
____ Explaining to someone why you are angry

21.

Identify the five parts of the following assertive message.

Speaker:

Part A. You forgot to pick up the cleaning.
Part B. You may have forgotten because you were busy, but...
Part C. It sure is annoying because...
Part D. Now I can't wear my black suit tonight.
Part E. It's really important to me that you remember to do the
������� errands you have agreed to do.

____ Behavioral description
____ Description of feelings
____ Description of consequences
____ Interpretation of the other's behavior
____ Statement of intentions

22.

Label the following characteristics as applying to verbal (V) or nonverbal (N) communication.

____ Single channel
____ Multiple channels
____ Continuous
____ Unconscious
____ Conscious
____ Clear
____ Ambiguous

23.

Match the term with the definition.

____ The study of the use of space���������������������� A. Chronemics
____ The study of the use and structure of time�� B. Kinesics
____ The study of body movements����������������������� C. Paralanguage
____ Nonverbal, vocal messages����������������������������� D. Proxemics

24.

Match the descriptions with the appropriate type of space use described by Hall.

A. intimate distance
B. personal distance
C. social distance
D. public distance

____ An employer behind a desk talks with an employee seated in front
�������� of the desk.
____ A child sits on your lap.
____ A teacher lectures to a large class.
____ Couples stand in line at a movie theater.

25.

The results of self-disclosure are nearly all positive in terms of helping the relationship.

a.

True

b.

False

26.

In Gibb's defensive and supportive climate research, "neutrality" is best defined as fairness.

a.

True

b.

False

27.

The Johari window indicates the amount of self-disclosure with which you generally feel comfortable.

a.

True

b.

False

28.

Whether communication is perceived as confirming or disconfirming depends almost completely on the content of the message.

a.

True

b.

False

29.

Nonverbal behaviors are culture-specific.

a.

True

b.

False

30.

Nonverbal gestures have precise meanings when compared to verbal communication.

a.

True

b.

False

31.

In general, as the amount of information partners know about each other increases, so does their attraction.

a.

True

b.

False

32.

Conflict requires that both parties know a problem exists.

a.

True

b.

False

33.

Research shows that emotional expression is the only way to develop close relationships.

a.

True

b.

False

34.

When a receiver observes an inconsistency between verbal and nonverbal messages, the verbal message carries more weight.

a.

True

b.

False

35.

The ideal self-disclosure between partners in an intimate relationship is total, sharing everything.

a.

True

b.

False

36.

Nonverbal behaviors often contribute more to the relational message than to the content message of any given communication.

37.

Using competitive communication never contributes to forming good relationships.

a.

True

b.

False

38.

A de-escalatory conflict spiral occurs when one partner uses empathy.

a.

True

b.

False

39.

Verbal messages are singular while nonverbal messages are simultaneous.

a.

True

b.

False