Mis is a computer-based system that optimises the organisation (multiple choice)

404 :Software Project Management

Multiple Choice Questions.

Q .no Question Answer

1

What is ERP system?

A) ERP systems provide a foundation for collaboration between departments B) ERP systems enable people in different business areas to communicate C) ERP systems have been widely adopted in large organisations to store critical knowledge used to make the decisions that drive the organisation's performance D) All of the above

D

2

Which of the following is consider as core part of ERP system?

A) Information B) Employees C) Customers D) Database

D

3

What must a system do to qualify as a true ERP solution?

A) Be flexible B) Be modular and closed C) Extend within the company D) All of the above Response: This is the definition of middleware.

A

4

.......... is a reason for ERPs explosive growth?

A) ERP is a logical solution to the mess of incompatible applications B) ERP addresses the need for global information sharing and reporting C) ERP is used to avoid the pain and expense of fixing legacy systems D) All of the above

D

5

................... occurs when everyone involved in sourcing, producing, and delivering the company's product works with the same information?

D

A) Eliminates redundancies B) Cuts down wasted time C) Removes misinformation D) All of the above

6

There are several different types of software, which sit in the middle of and provide connectivity between two or more software applications?

A) Middleware B) Enterprise application integration middleware C) e-business infrastructure D) Automated business process

A

7

What represents a new approach to middleware by packaging together commonly used functionality A) Middleware B) Enterprise application integration middleware C) Automated business process D) e-business infrastructure

B

8

............... are the primary users of SCM systems?

A) Sales, marketing, customer service B) Accounting, finance, logistics, and production C) Customers, resellers, partners, suppliers, and distributors D) All of the above

C

9

-------- are the primary business benefits of an ERP system?

A) Sales forecasts, sales strategies, and marketing campaigns B) Market demand, resource and capacity constraints, and real- time scheduling C) Forecasting, planning, purchasing, material management, warehousing, inventory, and distribution D) All of the above

C

10

Accounting, finance, logistics, and production are the primary users of systems?

A) Sales, marketing, customer service B) ERP C) Customers, resellers, partners, suppliers, and distributors D) All of the above

B

11

_________ handling and sharing has become a vital process for efficient and effective working of any organisation.

C

b. Quality c. Marketing d. Finance

18

In an integrated data model, what gives a snapshot of the organisation at any given time? a. ERP b. Database c. Management d. MIS

B

19

OLAP stands for: a. On-Line Analytical Processing b. On-Line Account Processing c. On-Line Arithmetic Processing d. On-Line Application Processing

A

20

Data mining is the process of identifying valid, new, potentially useful, and ultimately clear ______________ from databases.

a. Decision b. Strategies c. Information d. Account

c

21

EIS stands for:

a. Executive Interaction System b. Executive Interconnecting Systems c. Executive Information Systems d. Executive Instrumental Systems

C

22

DSS is quite _______________ and is available on request.

a. Structured b. Non-structured c. Semi-structured d. Unstructured

D

23

ERP system is built on a ____________ utilising a common computing platform a. Centralised database b. Individual databases c. Modular databases d. Centralised layout

A

24

Which of the following is an example for commercial ERP a. ERP b. Microsoft Dynamics AX c. Compiere d. Fisterra

B

25

NPV is the abbreviation of a. Net Present Variation method b. Net Present Value method c. Neutral Present Value method d. Net Preventive Value method

C

26

ERP vendors usually design their systems around standard business processes, based upon ____________________ a. Business standards b. Global standards c. Best business practices. d. Best profitable standards

C

27

The _______ module's internal functions do not directly interact with the data or processes of other modules. a. Finance b. Quality Management c. Sales and Distribution d. Plant Maintenance

B

28

Which among the following systems can be assigned to a cost centre directly which illustrates the interface to the cost accounting system? a. FAPA b. Purchasing c. Sales and Distribution d. CASO

D

29

Which system provides the foundation for creating concurrent business processes across the supply chain and achieving Return on Assets (ROA) improvement? a. Finance b. Inventory c. Manufacturing d. Sales

C

30

The processes described in the quality manual can be implemented and automated in the EDP system. Here what does EDP stand for?

A

a. Electronic Data Interface b. Exchange Data Interchange c. Exchange Data Interface d. Electronic Data Interchange

37

_________ module supports the entire sales and purchase processes from start to finish. a. Order management b. Sales management c. Purchase management d. Master Data Management

A

38

___________evaluates whether or not customer contract agreement are being met. a. Purchase order management b. Sales order management c. Master data management d. Warehouse management

D

39

____________ maintains reports of warehouse supplies. a. ERP financial module b Inventory software module c. ERP Resource module d. ERP verification module

B

40

Web ERP is suitable for ____________. a. Both small and big organisations b. Only big organisations c. Medium scale organisations d. Only small organisations

A

41

RFP stands for ____________________. a. Request For Productivity b. Request For Profits c. Request For Processing d. Request For Proposal

d

42

Installing ERP Inventory systems is ____________. a. Simple b. Trouble free c. Complex d. Cost effective

C

43 In recent years, CRM has become a primary component of: B

a. ERP vendors b. ERP software solutions. c. CRM software d. CRM solutions

44

____________is the most common operating system for running CRM software a. UNIX b. Windows NT c. Windows Vista d. Windows XP

A

45

__________ module keeps track of liquidation process. a. Market management module b. Liquidation module c. Treasury module d. Enterprise management module

C

46

____________ system maintains employees information in graphical format. a. Employee master data b. Personnel administration c. Payroll accounting d. Benefits administration

A

47

As processes become more automated and efficient, a. It is best to treat ERP as an investment as well as a cost-cutting measure. b. It is not best to treat ERP as an investment as well as a cost-cutting measure. c. It is best to treat ERP as an disinvestment as well as a cost-cutting measre. d. It is best to treat ERP as an investment but not as a cost-cutting measure.

D

48

ETO means a. Engineer-toOrder b. Engineer-to-Offer c. Enterprise-to-Order d. Enterprise-to-Offer

A

49

The vendor should have a _______, who must constantly interact with the implementation team.

A

53

MRP stands for a) Manufacturing Resource Planning b) Master Resources Production c) Management Reaction Planning d) Materials Requirements Planning

D

54

Closed Loop MRP means: a) Capacity and resource planning is included in the MRP logic. b) Actual inventory is counted regularly and adjustment made to the inventory records. c) Actual sales are netted off the forecasts in the MPS. d) Unused materials are returned to stores and recorded back into the system.

A

55

The package should be _________ and should have installations in countries where the _________ has offices. a. Domestic, Vendor b. International, Company c. International, System developer d. International, Vendor

B

56

The ________ should be a replica of the organisation’s ________ processes. a. MIS, Business b. ERP, Financial c. MIS, Financial d. ERP, Business

B

57

The disadvantages of a system when it works in isolation are:

1. It becomes difficult to collect and analyse data needed for the functioning of any department.
2. It results in the loss of profits to the organisation that could have been better spent in decision making.
3. Business executive or decision-maker cannot take good decisions with the isolated data. a. 1 & 3 b. 1 & 2 c. 2 & 3 d. 1

A

58

MIS is a computer-based system that optimises the ___________________________of information throughout an organisation.

1. Collation

B

1. Collection
2. Transfer
3. Presentation

a. 1, 2, & 3 b. 1, 3, & 4 c. 1, 2, & 4 d. 1, 2, 3, & 4

59

In the next generation, DSS hardware and software will be embedded with the latest technological innovations like the

1. Planning and forecasting models,
2. Fourth generation languages,
3. Artificial intelligence.
4. Data mining

a. 1, 3, & 4 b. 1, 2, & 3 c. 1 & 3 d. 3 & 4

b

60

The stakeholders within the enterprise must a. Be involved in the project initiation phase where the decision making process is agreed and attend Vendor demonstrations b. Not assist in the gathering of requirements c. Not be involved in vendor demonstration d. Involve only in vendor demonstration

A

61

One common mistake that companies resort when selecting an ERP system is a. Non biased selection b. Over-emphasis on system cost c. Complete set of requirements d. Not relying on vendor demos

B

62

The sales and distribution modules of many ERP vendors, offer a comprehensive set of best of its kind components for both _______ and _______ management. a. Manufacturing, Production b. Sales, Distribution c. Planning, Business d. Order, Logistics

D

63 ______ are collected and archived in a manner that offers ful l support for

A

67

The Sales Support component helps the sales and marketing department to........................... a. Support existing customers only. b. Supports in developing new business. c. Support existing customers but does and help to develop new business. d. Support existing customers and, at the same time, to develop new business.

C

68

Identify the correct answer: The three major activities associated with ERP inventory management are: A. Identifying inventory requirements B. Customising information C. Monitoring item usages D. Integrating the inventory balances a. B,C,D b. D,A,B c. A,C,D d. C,B,A

C

69

Select the modules that decides the inputs required and suppliers for delivery? A. Inventory placing B. Inventory order assessment C. Inventory requisition D Performa a. A,D b. D,B c. C,B d. D,C

C

70

CRM yields employees with ______________ and improves personal ___________ efficiencies

a. Work, work advantage b. Customisation, work c. Work advantage, work d. Customisation, work advantage

C

71

Identify the right answer. The two major objectives of Human Resources are: A. To provides instant updates of information. B. To make the workflow cost effective. C. To provide training to the employees. D. To provide self service benefits to the employees.

C

a. B,C, b. D,A, c. B,D d. A,C

72

As processes become more automated and efficient, a. It is best to treat ERP as an investment as well as a cost-cutting measure. b. It is not best to treat ERP as an investment as well as a cost-cutting measure. c. It is best to treat ERP as an disinvestment as well as a cost-cutting measure. d. It is best to treat ERP as an investment but not as a cost-cutting measure.

A

73

The ____________________ and ____________________ manage the supplier relations, monitor the vendor activities and manage the supplier quality in an organisation. a. Supplier management, customisation processes b. Supplier maintenance, control processes c. Supplier management, control processes d. Supplier maintenance, customisation processes

C

74

The direct benefits of an ERP system include: a. Business integration, Flexibility, Improved customer goodwill, Customer satisfaction. b. Business integration, Better analysis and planning capabilities, Flexibility, Use of latest technology. c. Better analysis and planning capabilities, Flexibility, Use of latest technology, Customer satisfaction. d. Improved customer goodwill, Customer satisfaction, Use of latest technology, Flexibility.

b

75

Identify the correct statement (s) about MIS.

1. A system that produce information products that support many of the day-to-day decision making needs of the management.
2. Also called information managing system.
3. A system that satisfies the needs of the top level management.
4. A system that operates at a departmental level.

a. 2 & 3 b. 1 & 4 c. 4 d. 1, 2 & 3

B

80

Sub modules of Sales and Distribution modules are:

1. Order Management
2. Warehouse Management
3. Foreign Trade
4. Sales Support a. 3 b. 1 & 2 c. 2 & 4 d. 1, 2, 3 & 4

D

81

Match the following: First set:

1. Material request management
2. Material Issue
3. Material Receipt
4. Stock Valuation

Second set:

A. A receipt is issued from the seller. B. Stock is verified mechanically. C. Appeal for materials is made from various departments. D. Materials are issued as per order.

a. 1A, 2B, 3C, 4D. b. 2A, 3C, 4D, 1B. c. 4A, 2C, 3D, 1B. d. 3B, 2D, 4C, 1A.

A

82

Components of a CRM system are:

1. Users
2. Hardware and Operating Systems
3. CRM Software
4. Business Processes

a. 3 & b. 1, 2, 3 & 4 c. 2 & 4 d. 1,2 & 3

B

83

State whether the following are True/False.

1. HRM defines enterprise planning for work and job roles with respect to specific language.

c

1. HRM defines staff selection and decides various phases of the project according the policies of the company.
2. HRM does not facilitate recruitment process.
3. HRM deploys effective search engine to easily find and sort out the profiles that is filtered with respect to the company’s criteria.

a. 1T, 2F, 3F, 4T b. 1T, 2T, 3T, 4T c. 1T, 2T, 3F, 4T d. 1T, 2T, 3F, 4F

84

Important point to be kept in mind while evaluating ERP software is the total costs that includes

1. Cost of license
2. Cost of Training
3. Implementation and maintenance cost.
4. Customisation and hardware requirements costs. a. 1, 2, & 3 b. 2, 3, & 4 c. 1, 2, 3, & 4 d. 1, 2, & 4

C

85

Match the following sets of topology categories and their examples. First Set:

1. Internal failure costs
2. External failure costs
3. Appraisal costs,
4. Prevention costs

Second Set: A. Costs of scrap. B. Design and development of new quality equipment C. Cost of inspecting upon arrival. D. Warranty claims. a. 1A, 2D, 3C, 4B b. 1C, 2B, 3D, 4A c. 1C, 2D, 3A, 4B d. 1C, 2A, 3B, 4D

A

86

World Software automatically allows the user to,

1. Selectively mix, match and integrate software applications.
2. Easily modify it to ongoing business, local and organisation- specific requirements.

D

A. one. B. two. C. three. D. all.

91

The most important step of ERP implementation is _________ phase. A. installing. B. training. C. gap analysis. D. testing.

C

92

An enterprise is a group of people with ________. A. common goal. B. separate goal for each department. C. multiple goals. D. two or more goals.

A

93

In _________, entire organization is considered as a system and the departments are its subsystem . A. business way. B. general. C. enterprise way. D. planning.

c

94

An information system produces information using the ________ cycle. A. data analysis. B. input-process-output. C. input-output. D. process-input-output.

B

95

. __________ used to support the old process to become useful in the new process, involves reducing some requirements while expanding others. A. Transitioning the information. B. software management. C. front-office software. D. information system.

A

96

. The traditional business system is called as _________. A. modern method. B. advanced method.

D

C. effective method. D. legacy method.

97

Which of the following method is used to produce reports about data. A. Decision Support Systems. B. Executive Information Systems. C. Query/Report Writing Tool. D. All the above.

D

98

_________ approaches reduces data redundancy and provide update information. A. Legacy system. B. Information system. C. Integrated data model. D. Data base. ANSWER: C

C

99

The elapsed time between placing an order and it receiving it is also known as _____. A. elapsed time. B. waiting time. C. time interval. D. expected time. ANSWER: A

A

100

In order to reduce the lead times, the organization should have an efficient __________ system. A. purchasing. B. production planning. C. inventory. D. integrated inventory.

D

101

Customer specific products are also known as __________. A. make-to-stock. B. make-to-order. C. goods. D. expected products.

B

102

Using __________ system, business can gain effective control over engineering change orders. A. engineering change control. B. engineering change order. C. inventory. D. production planning.

A