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11.What attempts to understand and measure the current process, and make performanceimprovements accordingly?A.Customer facing processB.Business process reengineeringC.Continuous process improvementD.Business process managementThis is the definition of continuous process improvement.
AACSB: Use of Information TechnologyBaltzan - BPI002 Business... #11Blooms: RememberBlooms: UnderstandDifficulty: 1 EasyLearning Objective: 02-03 Compare the continuous process improvement model and business process reengineering.Topic: Business Process Improvement12.What is the activity of creating a detailed flow chart or process map of a work process showingits inputs, tasks, and activities, in a structured sequence?
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AACSB: Use of Information TechnologyBaltzan - BPI002 Business... #12Blooms: RememberBlooms: UnderstandDifficulty: 1 EasyLearning Objective: 02-04 Describe the importance of business process modeling (or mapping) and business process models.
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Process Technology Equipment and Systems
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Process Technology Equipment and Systems
Thomas
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