Operations management transforms inputs (labor, capital, equipment, land, buildings, materials, and information) into outputs (goods and services) that provide added value to customers. All organizations must strive to maximize the quality of their transformation processes to meet customer needs.
WHAT IS THE TRANSFORMATION PROCESS?
A transformation process is any activity or group of activities that takes one or more inputs, transforms and adds value to them, and provides outputs for customers or clients. ... Changes in the physical characteristics of materials or customers.
HOW OPERATIONS CAN BE VIEWED AS A TRANSFORMATION PROCESS?
Briefly describe how operations can be viewed as a transformation process. Operations is often defined as a transformation process. Inputs such as raw materials, labor, equipment, and capital are transformed into outputs (goods and services). Customer feedback is used to adjust the transformation process.
WHAT IS PROCESS IN OPERATION MANAGEMENT?
Operations management is an area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. ... Operations produce products, manage quality and creates service.
EXAMPLE OF AN OUTPUT AND INPUT OF THE TRANSFORMATION PROCESS
Information and materials are two examples of inputs to the transformation process. ... Inputs to the transformation process are tangible, but the outputs may be tangible or intangible. In general, operations management activities are not information and decision intensive.
WHAT IS THE MAIN OPERATION PROCESS OF THE ORGANIZATION?
Operations management (OM) is the business function responsible for managing the process of creation of goods and services. It involves planning, organizing, coordinating, and controlling all the resources needed to produce a company's goods and services.
FOUR PROCESS STRATEGIES
A process or transformation strategy is an organization's approach to transforming resources into goods and services. These goods or services are organized around a specific activity or process.
Every organization will have one of the four process strategies:
a. Process focus in a factory; these processes might be departments devoted to welding, grinding, and painting. In an office the processes might be accounts payable, sales, and payroll. In a restaurant, they might be bar, grill, and bakery. The process focuses on low volume, high variety products are also called job shop. These facilities are process focus in terms of equipment, layout, and supervision.
b. Repetitive focus; falls between the product and process focus. The repetitive process is a product-oriented production process that uses modules. Modules are parts or components of a product previously manufactured or prepared, often in a continuous process. Fast-food firms are an example of repetitive process using modules.
c. Product focus, are high volume, low variety processes; also called continuous processes. Products such as light bulbs, rolls of paper, beer, and bolts are examples of product process. This type of facility requires a high fixed cost, but low costs. The reward is high facility utilization.
d. Mass customizations focus; is rapid, low-cost production that caters to constantly changing unique customer desires. This process is not only about variety; it is about making precisely what the customer wants when the customer wants it economically. Achieving mass customization is a challenge that requires sophisticated operational capabilities.
Article from QD
manufacturing method to produce or process materials without interruption for long periods of time
production of personalized or custom-tailored goods or services to meet customers' individual needs
In a PERT chart, the sequence of activities that takes the longest time from start to finish
the process of determining the geographic placement of facilities to serve the firm's clients or customers
the arrangement of machinery, equipment and people within a production facility
consistent production of goods and services desired by customers that are free of defects and deficiencies
manufacturing method in which value is added through physical or chemical transformation of the product
manufacturing method in which value is added by putting together components to create a product
the creation of finished goods and services using the factors of production: land, labor, capital, entrepreneurship, and knowledge
working from home via computer
manufacturing system that uses computer controlled technology to produce different goods in varying volumes
manufacturing methodology based on maximizing value and minimizing waste in the manufacturing process
SPC stastical process control
method of monitoring quality through random sampling of products and plotting variances from standard
CAD computer aided design
the use of computers to assist in the design and development of products
MRP materials requirement planning
computerized system that uses sales forecasting in determining appropriate inventory levels of materials
ERP enterprise resource planning
computerized system that intergrates business functions such as purchasing, inventory control, sales, finance, and HR into a single database
CIM computer integrated manufacturing
combining applications such as CAD, CAM and other computer systems to streamline the manufacturing process
JIT just-in-time inventory control
inventory system in which materials and supplies are delivered when required and neither sooner nor later
CAM computer aided manufacturing
the use of computers in the manufacturing of products
staistical quality control
the process some managers use to continually monitor all phases of the production process to assure that quality is being built into the product from the beginning
the process of coordinating and controlling the activities required to create goods
the design, execution and control of operations that convert resources into desired goods and services
the value added by converting raw materials, labor, information etc. into finished products
activities involved in obtaining required goods and services at the optimum cost and from reliable suppliers
series of quality assurance standards developed by the International Organization for Standardization
series of environmental management standards developed by the International Organization Standardization
scheduling technique that identifies and sequences major activities needed to complete a project
graphic scheduling tool that displays what projects are in process and their stage in completion
a production process in which the production run is short and the machines are changed frequently to make different products
Operations management controls the production of...
Firms that achieve outstanding level of overall quality based on performance in key areas such as strategic planning and customer may be awarded what?