The primary activities of a firm include:
a. inbound logistics, operations, outbound logistics, sales and marketing, and service.
b. inbound logistics, operations, outbound logistics, technology, and service.
c. procurement, inbound logistics, operations, technology, and outbound logistics.
d. procurement, operations, technology, sales and marketing, and services.
The secondary activities of a firm include:
a. inbound logistics, technology, outbound logistics, sales and marketing, and service.
b. inbound logistics, organization infrastructure, outbound logistics, technology, and procurement.
c. organization infrastructure, human resources, sales and marketing, and technology.
d. organization infrastructure, human resources, technology, and procurement.
According to Leavitt's model of organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are:
a. environment, organization, structure, tasks.
b. technology, people, culture, and structure.
c. organization, culture, management.
d. tasks, technology, people, and structure.