53) A soap company that features a bath soap department, a laundry detergentdepartment, and a dish soap department is using which of the following?A) process departmentalizationB) functional departmentalizationC) product departmentalizationD) customer departmentalizationAnswer:CExplanation:C) The soap company clearly is organizing by product, not a particularprocess, the job people do, or the customer that is served. That makes "productdepartmentalization" the correct response.Diff: 2Objective:6.1Learning Outcome:Discuss factors influencing organizational structure decisions54) What kind of departmentalization would be in place in a government agency inwhich there are separate departments that provide services for employers, employedworkers, unemployed workers, and the disabled?A) productB) geographicC) outcomeD) customerAnswer:DExplanation:D) Employed workers, unemployed workers, employers, and disabledworkers are categories of people who will use the agency's services—its customers.Therefore, "customer" is correct and the other choices incorrect.Diff: 2Objective:6.1Learning Outcome:Discuss factors influencing organizational structure decisions55) State motor vehicle offices usually use this kind of departmentalization.A) productB) functionalC) customerD) processAnswer:DExplanation:D) Motor vehicle offices organize, for example, by the process ofgetting a driver's license. First the customer fills out forms, then takes an eye test, thentakes a written test, and so on. This makes "process" correct.Diff: 2Objective:6.1Learning Outcome:Discuss factors influencing organizational structure decisions
Departmentalization is based on territory or the physical location of employees or customers
GEOGRAPHICAL DEPARTMENTALIZATION It groups jobs according to geographic region. Geographical departmentalization is an arrangement of departments according to geographic area or territory. It divides works well for international business.
Departmentalization is an organizational structure that separates people into groups, or departments, based on a particular set of criteria. These departments have their own leadership and work together to complete tasks. With large or complicated projects, multiple departments may work together.
Types of departmentalization.
#1. Functional departmentalization. ... .
#2. Geographic departmentalize. ... .
#3. Product departmentalize. ... .
#4. Process departmentalize. ... .
#5. Customer departmentalization. ... .
#6. Divisional departmentalize. ... .
#7. Matrix departmentalize. ... .
#8. Planning Task Force..
departmentalization. The process of grouping jobs together so that similar or associated tasks and activities can be coordinated. organization chart. A visual representation of the structured relationships among tasks and the people given the authority to do those tasks.