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Get more out of Uber with American Express

American Express Gold Card Member benefit

In addition to the complimentary Eats Pass offer, Gold Card Members get up to $120 in Uber Cash annually ($10 each month) to use on Uber Eats orders or rides in the US.¹

American Express Platinum Card Member benefit

Platinum Card Members get up to $200 in Uber Cash annually ($15 each month, plus a $20 bonus in December) to use on Uber Eats orders or rides in the US.

Platinum Card Members also get automatic Uber VIP access, unlocking exclusive perks, discounts, and giveaways where available.²

Uber Cash and Uber VIP status available to Basic Card Members and Additional Centurion Cards only.

FAQs - Uber Cash Benefits

• How can I switch which Uber account gets the Amex Benefit in Uber Cash?

  1. Delete the Card from the Uber account that you don’t wish to receive the Amex Benefit from
  2. Add the Card as payment method on the Uber account where you do wish to receive the Amex Benefit. If the Card is already on this account, skip this step.
  3. Complete steps 1 and 2 by 12am ET on the 1st of the month. The Amex Benefit will switch accounts for the new month.

• How will I receive my Amex Benefit with an American Express® Platinum Card?

  You can receive up to $200 in your Uber Cash balance annually by adding your American Express® Platinum Card as a payment method on your Uber account. The Amex Benefit is distributed to your Uber Cash balance in monthly increments of $15, plus a $20 bonus in December (for $35 total in December). Your Amex Benefit in Uber Cash can be used for Uber rides and Eats orders in the U.S. where Uber Cash is accepted.

• How will I receive my Amex Benefit with an American Express® Gold Card?

  You can receive up to $120 in your Uber Cash balance annually by adding your American Express® Gold Card as a payment method on your Uber account. The Amex Benefit is distributed to your Uber Cash balance in monthly increments of $10. Your Amex Benefit in Uber Cash can be used for Uber rides and Eats orders in the U.S. where Uber Cash is accepted.

• What if my Amex Benefit isn’t enough to cover the cost of my ride or Eats order?

  When Uber Cash is turned on, the Amex Benefit will be automatically applied to the cost of your ride or basket. When your Amex Benefit isn’t enough to cover the cost of the ride or basket, the primary payment method on your account will be charged the difference.

• How does the Amex Benefit work in the app?

  Uber Rides

  1. After adding your destination, select your ride of choice
  2. Make sure you see Uber Cash listed above the confirmation button
  3. Tap on the confirmation button to request your ride

  Uber Eats

  1. Create an order in the Uber Eats app
  2. Select View Cart or Checkout
  3. Above the Place Order button, tap your current payment method
  4. Select Uber Cash on the Payment Options screen
  5. Return to the order screen and check that Uber Cash is the selected payment method
  6. Review your order and tap Place Order

  To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select Payment.

• Does my Amex Benefit expire?

  Yes. Any unused Amex Benefit in Uber Cash will expire at the end of each month and will not roll over to the following month.

Terms and conditions

¹Basic Card Members on a Consumer U.S. American Express® Gold Card are eligible for $10 in Uber Cash each month ("Amex Benefit"), subject to these Terms and Conditions. To receive this benefit, you must have downloaded the latest version of the Uber App and your eligible American Express Gold Card must be a method of payment in your Uber account. The Amex Benefit may only be used in the United States. To be eligible for the Amex Benefit, your Card Account must not be canceled or past due. American Express reserves the right to suspend your eligibility for the Amex Benefit if we suspect any violation or abuse. To continue to receive the Amex Benefit, the details for your eligible Card must be kept up to date in your Uber Account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. An eligible American Express Gold Card may receive the Amex Benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the Amex Benefit. If your American Express Card details change, you will need to make required updates to your Card details in your Uber payment profile before the end of the current month to ensure you remain enrolled in the Amex Benefit. If you do not update your Card details prior to the first day of the following month, you may need to re-enroll to continue to receive your Amex benefit. It may take up to 48 hours for the Amex Benefit to become available in your Uber account after your eligible Card has been added to that account. The Amex Benefit is found within your Uber Cash balance. In order to use the Amex Benefit, Uber Cash must be turned on. If Uber Cash is turned on when you request a ride, Uber Cash will appear above the confirmation button. If Uber Cash does not appear above the confirmation button, tap on the current payment option and turn on Uber Cash. If you do not see the Amex Benefit in your Uber Cash balance within 48 hours from the time you enroll, call the number on the back of your Card for assistance. The Amex Benefit may be applied to all vehicle types with Uber, orders on Uber Eats and to any other services to which Uber permits Uber Cash to be applied. If your Uber Cash balance does not satisfy the cost of your ride or order, the primary payment method on your Uber account will be charged for the difference. The Amex Benefit will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply the Amex Benefit at the point of sale and it will be displayed on your emailed receipt. There is no limit to the number of transactions you may apply your Amex Benefit to each month, up to a total of $10 per month. Your monthly Amex Benefit expires at 11:59 PM Hawaii Standard Time on the last day of each calendar month. Unused balance in Uber Cash from your Amex Benefit will not carry over to the following month. Your Amex Benefit will be applied for the month in which the transaction is completed. If a transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before your Amex Benefit. Certain other types of balances in Uber Cash may be applied to the cost of your ride or order prior to your Amex Benefit in Uber Cash. For purposes of fulfilling this benefit, American Express will share with Uber certain information about your Card, including the Card type, and updated Card information from time to time. If you do not wish to receive the Amex Benefit, please call the number on the back of your Card. If you do not see the Amex Benefit in your Uber Cash balance by 5:00 PM Hawaii Standard Time on the first day of each calendar month, call the number on the back of your Card for assistance.

²Basic Card Members on a Consumer Platinum Card or Centurion account and Additional Centurion Card Members are eligible for Uber VIP and the monthly Amex Benefit (“Amex Benefit”). To receive this benefit, you must have downloaded the latest version of the Uber App and your eligible Platinum Card or Centurion Card must be a method of payment in your Uber account. The Amex Benefit may only be used in the United States. To be eligible for the Amex Benefit, your Card Account must not be canceled or past due. American Express reserves the right to suspend your eligibility for the Amex Benefit if we suspect any violation or abuse. To continue to receive the Amex Benefit, the details for your eligible Card must be kept up to date in your Uber Account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. An eligible Platinum Card or Centurion Card may receive the Amex Benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the Amex Benefit. If your American Express Card details change, you will need to make required updates to your Card details in your Uber payment profile before the end of the current month to ensure you remain enrolled in the Amex Benefit. If you do not update your Card details prior to the first day of the following month, you may need to re-enroll to continue to receive your Amex benefit. It may take up to 48 hours for the Amex Benefit to become available in your Uber account after your eligible Card has been added to that account. Uber VIP is available in select cities and is governed by Uber’s terms and conditions. The Amex Benefit is found within your Uber Cash balance. In order to use the Amex Benefit, Uber Cash must be turned on. If Uber Cash is turned on when you request a ride, Uber Cash will appear above the confirmation button. If Uber Cash does not appear above the confirmation button, tap on the current payment option and turn on Uber Cash. If you do not see the Amex Benefit in your Uber Cash balance within 48 hours from the time you enroll, call the number on the back of your Card for assistance. The Amex Benefit may be applied to all vehicle types with Uber, orders on Uber Eats and to any other services to which Uber permits Uber Cash to be applied. If your Uber Cash balance does not satisfy the cost of your ride or order, the primary payment method on your Uber account will be charged for the difference. The Amex Benefit will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply the Amex Benefit at the point of sale and it will be displayed on your emailed receipt. There is no limit to the number of transactions you may apply your Amex Benefit to each month, up to a total of $15 per month (up to a total of $35 in December). Your monthly Amex Benefit expires at 11:59 PM Hawaii Standard Time on the last day of each calendar month. Unused balance in Uber Cash from your Amex Benefit will not carry over to the following month. Your Amex Benefit will be applied for the month in which the transaction is completed. If a transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before your Amex Benefit. Certain other types of balances in Uber Cash may be applied to the cost of your ride or order prior to your Amex Benefit in Uber Cash. For purposes of fulfilling this benefit, American Express will share with Uber certain information about your Card, including the Card type, and updated Card information from time to time. If you do not wish to receive the Amex Benefit, please call the number on the back of your Card. If you do not see the Amex Benefit in your Uber Cash balance by 5:00 PM Hawaii Standard Time on the first day of each calendar month, call the number on the back of your Card for assistance.

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